Dotty Hippo Reviews 

1,753
TrustScore 3.5 out of 5

3.5

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Rated 4 out of 5 stars

My daughter loved her puppet with beautiful angel wings. She had a slight red mark withbeherebthe wingsbwere on the back of her hand with it being a bit tougher than the puppet material. But with a bi... See more

Rated 1 out of 5 stars

The clock is not fully working as the tail does not wag. I have sent an e Mail on 15th September but have had no response yet

Rated 4 out of 5 stars

Good range of Smart games and puzzle books on offer as these can be difficult to find. Order processed quickly and efficiently' I would give 5 stars but I am disappointed with the wall decals, the pi... See more

Rated 5 out of 5 stars

I purchased some beautiful decals/stickers to brighten up a room that we are making our grandchildren’s nursery for when they stay over. They arrived promptly, are of good quality and very easy to pla... See more

Company details

  1. Children's Toys Store
  2. Bedroom Furniture Store

Information provided by various external sources

Dotty Hippo is a family business based in London, established since 2010. Our ranges are focused on well designed, unique, fun and practical products to suit boys and girls from 1 to 10 and our themes are ones your children are likely to grow out of a little less quickly. We have 2 children aged 5 and 3 who are proving to be an excellent focus group and we are happy to share our experiences of what has worked and what hasn't when buying for our own children. We aim to provide exceptional customer service and are proud of our verified Excellent rating on Trustpilot. We hope you enjoy our products as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

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3.5

All reviews

(1,753)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy customer

Really happy with my purchase from Dotty Hippo, a new backpack for my Son , it's such a great design and quality product and perfect size for my toddler.
Delivery all smooth aswell, this was my first purchase and will use company again.

August 30, 2021
Rated 5 out of 5 stars

Colourful and fun bags.

Lovely bags, perfect for the children's clothes for our upcoming holiday. They love them. Really prompt delivery too which is always appreciated.

August 15, 2021
Rated 5 out of 5 stars

Perfect size.

I ordered a school bag and lunch bag for my girls 1st day of school, and the size for both are prefect as other brands ( ie smiggle) are rediculousley massive and overpriced, there is plenty of room for all essentials in the main bag and lunch bag, very comfy and very well made. 👍👍👍

August 11, 2021
Unprompted review
Rated 5 out of 5 stars

Great quality

Great quality!
Fast delivery!
Overall fabulous product! Just what we have been looking for!

(Toddler bag with 2 compartments and a drink holder)

Thank you! 🙂

August 8, 2021
Rated 5 out of 5 stars

Beautiful silent pendulum clock

Ordered a beautiful silent pendulum clock for my little girls 1st birthday. Unfortunately it was damaged in transit but the company were quick to offer solutions or a refund if I wanted. They offered for me to send back the clock to be repaired or for the manufacturer to send a replacement part where they could talk me through step by step how to replace it. We went with the replacement part option and they sent the part out quickly with instructions of how to replace it. They also message me to say that if we needed to we could call them to get further help if needed, however, it was really straightforward and we didn’t need to contact them.

I’m really pleased with the service and the product and would happily buy from them again.

July 22, 2021

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