Double8tickets.com Reviews 

I have bought 3 Olivio Rodrigo tickets for my daughters birthday surprise (Tier: Very Best Tiered Seats, Block 102 or 111 - Close to Stage! FIRST 15 ROWS - With Access to VIP Club Lounge Passes!) at London, O2 Arena on 14 May 2024. I have never used this company before and tried to contact via the phone to double check all is legit and how soon we should receive them but ahhh I cannot get through to the phone line (constant high call volume message). So currently waiting for suprise Bday tickets from this company - fingers crossed no problems! I'll update on here and amend my review accordingly. I sincerely hope it will be a positive experience and would be happy to give it 5 stars as such.
It is very close to the event date
**Edit** An email with transfer details and phone call (by a very helpful friendly guy, helped alleviate fears of fraud) to confirm the tickets are in the AXS account - they are :) Brill service so far! Fingers crossed no access issues to the event

Had a prompt on mobile for Peter Kay London Arena last Thurs / looked at the link and two tickets for London show Saturday 20th April at £45 each + booking handling ( great seats not far from Stage,
Entry to Amex Lounge ( included ) great great service ( loaded the App AXS and in three hrs my two scan tickets were in the wallet ready ( I did make a call to the ticket company ( no waiting ) good friendly service ( 100% will use them again ) no need to go to others when you just want to be treated with great service and not a bogus company “ Tony ( Ware Hertfordshire

Bought tickets to see George benson, the concert has been cancelled and I haven’t received a refund. I have called, emailed and messaged on social media platforms and heard nothing back.

Used Double 8 to book 4 VIP tickets for the upcoming DBE concert at the O2 in London. Purchased online and today (1.5 weeks before the event) the tickets were transferred to my AXS account successfully.

Delighted with the service, called through and spoke to a lady about the tickets and delivery before this and could not be happier. Daughter is buzzing to attend. Thanks guys. Defo use again!!

Fab-u-lous!!!!

We ordered tickets for the strictly live tour, never having done it before. Didn't really understand what we were doing but I have to say the experience from start to finish was excellent.

Firstly, Double8tickets, highly rated in my opinion - we ordered seats for the Birmingham show, they offered us a free upgrade. This upgrade basically made the night for us, they put us right next to the dance floor, we didn't ask for the upgrade they just offered it to us!!! I'll definitely use them again without a seconds thought.

The night itself, brilliant made all the better by the free upgrade. We loved every moment. The event was staged, managed and controlled professionally, we couldn't have asked for more!!!

Top drawer, nothing more to say!!!

I bought tickets for Peter Kay at O2 in March 2024 as a Christmas gift for my husband but then realised a date clash. It took a while but Double8 called me to say they could swap the tickets for an alternative date. So grateful for this and impressed with such great service.

For the second year running Double8 have come through with front row tickets for the "Last Night" of the Strictly tour. Fabulous service and no anxiety over ticket promise.
My wife and I are looking forward to a glitterball experience thanks to these guys.

Feel I need to update what I wrote below. Double 8 called me this morning and I have my tickets they also upgraded me to better seats. This company are a trusted company they are just generally very busy…

I’m really not one for giving bad reviews but I am desperately worried. I paid for two jingle bell ball tickets this coming Sunday and I haven’t revived them, I have called numerous times, messaged on instagram and sent various emails. All I want is my tickets as they are for my daughters. Any help would be gratefully received.

Had a slight problem over the weekend when D8T was closed.. I phoned up on Monday morning (today) the advisor not only was superb and a good listener but also known exactly the problem has she had already picked up my email. Like many people due to there being “bad and good ticket sellers” people can sometimes take actions without speaking to the company first.. I apologise for initially doing this and I leave a 5 star ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ review now. This is a small but very professional ticket sellers specialist in SOLD OUT events.. if your coming from far away and need a sold out ticket for a special occasion or a special date and can’t be found elsewhere don’t pass D8T by… (my experience shows there 100% trustworthy) a company is only has strong has there customer services hence 5 stars from me has this has ended has a positive shopping experience thanks to the said

David R

Booked to see Barry Manilow in 2022 and it was a fairly fraught experience in the days leading up to the show. With a few days to go , still no tickets . In the end it turned out that I had to meet a lady at the venue for her to personally hand over my ticket … a very odd system. I was given a contact number and met her about an hour before the show. It was really stressful and until I had the tickets in my hand I wasn’t convinced I would actually have them at all. There was one other couple who were waiting to meet this lady. We had fairly good seats, nothing brilliant, and I think we paid a reasonable extra handling charge. I’ve just booked with them again to see Barry at the Palladium, so it didn’t put me off, but it was generally not the best method of delivering people’s tickets and I just couldn’t understand why it was all left to literally the last hour . Their phone line is never available and emails don’t get answered, it doesn’t really make for great customer service and is quite shambolic . Other customers experience seems to either good or bad and not consistent so I hope they get their act together for my next show .

Booked tickets for Barry Manilow last Friday and had 3 emails confirming the buying/processing of the tickets for next May.
Emailed them this afternoon as concerned re their negative media and Kayleigh promptly emailed back with advice re the receiving of tickets etc and has allayed my fears.

Booked tickets in august for Gabrielle at the Royal Albert Hall. My tickets have not arrived and I can’t get through to them. No response to my email. Not sure I’ll be going on Tuesday. Any advice? Definitely won’t book through them again!

I managed to get through this morning a day before the concert. Tickets had been emailed to me but I never received them( also not in my junk). They were very apologetic and emailed me some upgraded tickets to my work email. Very happy and all is good.

Bought 2 front row tickets Pater Kay. Great service received tickets about 3 weeks prior to the event. Top seats, have faith when booking! I have now booked tickets for other artists!

I am due to go to brightion Wednesday night to see macintire and yet have no tickets. Been trying to call keep saying office is closed very worried as its only a couple of days away tried to email no response any one eles getting the same issue from them 😕 it's states you will get them a week before the event it's been that and the only email I have is the one from when I purchased them and no other communication. I've emailed I've tried to call and still nothing. This is very worrying.

Literally had no communication other than to confirm payment.
Booked 20th November 2022 so nearly a year ago!
Tried calling and emailing and can’t get through or no response.
We are going to Peter Kay 5th January 2025 and getting panicky that it will soon be November and December so they will be even busier with Xmas rush of ticket buying and with xmas shutdowns no one will be in the office when we are meant to be going.
You can’t tell me they don’t have the tickets yet when if brought directly they are there within hours of booking.
Communication from this company need to be better.

I feel I need to correct this as I have now heard from Kayleigh and had email confirmation of my order.
It did take over a year of waiting and 4 emails but she explained that they are under alot of pressure.
Feeling reassured by this.
FURTHER UPDATE
Went to see Peter Kay last night and despite being further away than brought tickets for- we were about half way down the Utilita stadium on the left hand side, the seats were ok and tickets sent via Ticketmaster a fortnight before the show.

Due to see Luke combs tomorrow in Manchester still NO TICKETS!!!! Attempted to call constantly engaged and no reply from any emails I sent over the last few days.

UPDATE!!!!!!!!!
A put the above review on here and within minutes my tickets came through!!!

I will say thanks 😊 but communication needs to be better from this company it makes people panic especially when they’re due to go to a concert tomorrow but I’ve got my tickets now if they was just for me I’d be more relaxed but I got them for my other half’s 40th birthday present!

Funny how the phone lines are constantly engaged as well but one bad review and I received a call to take it down from the very number!!

Not sure if I would use again??????

Hi, anyone else having problems getting through on their contact number?
Been trying for about a week and goes straight to answering machine. Have emailed but no reply, really starting to worry now

It would be a zero star if I could!!! AVOID AVOID AVOID THIS COMPANY!!!!! We bought Luke Combs tickets last year… just had an email to say our tickets are unavailable due to to not having enough tickets from their supplier, so basically sold ex amount of tickets before they knew actually how many they had….. we were ment to be seeing him in the 17th October!!!! Only available tickets for him now are London at £389 EACH!!!! Joke of a company, avoid at all costs! Our refund with the extra 25% best be sorted quickly!

Wish I could put a 0 .. my daughter bought tickets ladt oct for pink in june this year she never received the tickets & Ive tried emailing many times & calling with no response DO NOT BUY FROM THIS WEBSITE

I have asked for updates about the celine dion refund ans still nothing we have emailed numerous times nothing we have phoned nothing why why why? Have u given no updates quick
to take people's money but not refund it back SHAME ON You!!! We have no choice to take this further whatever it takes so people will be refunded you have had long enough we are going to the fraud team today ? VERY DISAPPOINTED 😞