Double8tickets.com Reviews 

3,235
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting its reliability, straightforward process, and quick delivery of tickets. Many people highlight the quality of the product, consistently receiving amazing seats with great views, often close to the stage, exactly as advertised. However, some customers also noted that tickets could be very expensive or overpriced, though many felt the premium was justified for securing excellent seats. A few other people also felt that despite purchasing good seats, their viewing position was sometimes poor, or they experienced issues with ticket validity or last-minute cancellations.

What people talk about most

Service

Users describe positive interactions with service, with many reviewers consistently praising the excellent... See more

Product

Consumers find the product to be positive, consistently reporting that tickets are as described and reliable,... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers expressing dissatisfaction... See more

Location

Clients share positive opinions on location, with many reviewers consistently praising the excellent seats... See more

Order

People report ambiguous experiences with order, with some customers expressing satisfaction with the ease of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have used Double8 many times over many years, most recently to see Gary Barlow at the Royal Albert Hall and Olly Murs at the O2. They have always been reliable and the seats as promised. I have al... See more

Rated 4 out of 5 stars

The concert itself was awesome but the performers were all positioned on the far left side of the stage and those of us standing on the right side could not even see them. We had to look at the big vi... See more

Rated 4 out of 5 stars

Is was quite good, got sent ticket information and how to retrieve them 4 days before the concert. The only downside was, I emailed double 8 a week before this asking how I would receive my tickets be... See more

Rated 5 out of 5 stars

Purchased tickets to Sting’s Hammersmith show back in January. Communications excellent from Double 8 as tickets not released until day of gig so very reassuring that they kept me updated. Charlotte c... See more


Company details

  1. Event Ticket Seller

Written by the company

Concert tickets for the first ten rows for all pop and rock concerts in the UK


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(3,235)

123 reviews in the last 12 months

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Rated 4 out of 5 stars

Our first time of using Double 8…

Our first time of using Double 8 tickets so we weren’t familiar with process so we got rather panicky about our tickets, but we phoned and all was explained from then on couldn’t fault them our seats were excellent as was the show would definitely use again.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Although I made a mistake when I…

Although I made a mistake when I purchased my tickets, someone reached out to me having realized something was wrong with what I had purchased & called me & went above & beyond to help me resolve the situation

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Double 8 tickets are the best tickets ever

Double 8 tickets gets everyone the best seats ever . I have used double 8 tickets many times and the seating has always been the best . a close view of the stage I think it is fantastic that you can just ring up double 8 and speak to someone to get your tickets . Thank you so much double 8 you have given me fantastic seats and fantastic memories thank you

December 9, 2025
Unprompted review
Rated 4 out of 5 stars

Is was quite good

Is was quite good, got sent ticket information and how to retrieve them 4 days before the concert. The only downside was, I emailed double 8 a week before this asking how I would receive my tickets because it was getting very close to the date of the concert and nobody got back to me which made it stressful.

November 14, 2025
Unprompted review
Rated 1 out of 5 stars

Truly abysmal customer service. Unable to reach them.

Less than a week before the concert and no tickets. No advice on how you get your tickets, no advice on what the tickets are IE E-ticket, paper ticket etc. No reply to emails, phone line not open on the very limited dates it states. Closed right now at 11:05 Hrs on the Monday despite being open! No login on their website, no app. I could go on. Truly abysmal service and rip off ticket sales. You should all be closed down as your customer service is zero but oddly enough you're quick to take the money and send emails daily to buy more. Avoid these overpriced cowboys at all costs. Truly appalling.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

They have had our money for nearly a…

They have had our money for nearly a year, We have via mail contacted them several times per mail, now there is only two and a half week to the concert, and we are afraid that we never will get our expensive tickets. We have bought flytickets and booked hotel, the concert is a dream come through and absolutely our last and only chance to experience Cliff at the Royal Albert Hall… We cross our fingers, that we in the last minute will receive our tickets and that the seats will be at the place, we have paid for !

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

I cant recommend this company enough

I cant recommend this company enough, I have been purchasing tickets from them for a few years now.
Always GREAT seats and good value.
Thank you for our boxing tickets on Saturday, much appreciated.
Rhys, George & Guy

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had a few great experiences now…

I’ve had a few great experiences now through Double 8 tickets. Both events I’ve attended have been 10/10 in every way. The Process couldn’t have been easier from Purchasing to receiving the tickets. It’s the only way to go if you want to attend high in demand events!

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service. Spoke to an advisor called Kayleigh…

I spoke to an advisor called Kayleigh today to ask if she could help me change my tickets from the evening performance of the show we were seeing in January to the matinée performance.
I had read the T's&C's and knew it was non-refundable but thought I'd ask if I could change.
She found out that I could and did it immediately. This was much appreciated for myself and my friends. So thankyou Kayleigh and Double 8 tickets.

November 12, 2025
Unprompted review

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