Double8tickets.com Reviews 

3,235
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting its reliability, straightforward process, and quick delivery of tickets. Many people highlight the quality of the product, consistently receiving amazing seats with great views, often close to the stage, exactly as advertised. However, some customers also noted that tickets could be very expensive or overpriced, though many felt the premium was justified for securing excellent seats. A few other people also felt that despite purchasing good seats, their viewing position was sometimes poor, or they experienced issues with ticket validity or last-minute cancellations.

What people talk about most

Service

Users describe positive interactions with service, with many reviewers consistently praising the excellent... See more

Product

Consumers find the product to be positive, consistently reporting that tickets are as described and reliable,... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers expressing dissatisfaction... See more

Location

Clients share positive opinions on location, with many reviewers consistently praising the excellent seats... See more

Order

People report ambiguous experiences with order, with some customers expressing satisfaction with the ease of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have used Double8 many times over many years, most recently to see Gary Barlow at the Royal Albert Hall and Olly Murs at the O2. They have always been reliable and the seats as promised. I have al... See more

Rated 4 out of 5 stars

The concert itself was awesome but the performers were all positioned on the far left side of the stage and those of us standing on the right side could not even see them. We had to look at the big vi... See more

Rated 4 out of 5 stars

Is was quite good, got sent ticket information and how to retrieve them 4 days before the concert. The only downside was, I emailed double 8 a week before this asking how I would receive my tickets be... See more

Rated 5 out of 5 stars

Purchased tickets to Sting’s Hammersmith show back in January. Communications excellent from Double 8 as tickets not released until day of gig so very reassuring that they kept me updated. Charlotte c... See more


Company details

  1. Event Ticket Seller

Written by the company

Concert tickets for the first ten rows for all pop and rock concerts in the UK


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(3,235)

123 reviews in the last 12 months

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Rated 1 out of 5 stars

Despite paying over £250 each for our…

Despite paying over £250 each for our two tickets we were SO disappointed. Very uncomfortable cramped seating - I am only 5ft 4" but no legroom. Will not book this Birmingham Arena ever again. The sound system obviously had a fault as we have seen Lionel Richie 3 times in the last twelve months and the feedback from the sound on this occasion both for Lionels performance and the young lady before him was truly awful.

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

The booking process through Double8 was easy and straightforward

The booking process through Double8 was easy and we were kept informed throughout the build up to our trip. We were a little concerned when the Royal Mail couldn't deliver them with only 2 days to go before we left but they arrived with a day to spare. E-tickets would have been better perhaps!
This was my wifes first visit to the RAH and she loved the experience. We managed to find reasonably priced accommodation within easy walking distance. The show was great with Eric still able to produce a strong performance and our experience was made all the better when our tickets were upgraded giving us a great view.

May 24, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to buy

Easy to buy , tickets came via email immediately, seats as stated , which were good. My only criticism is I wish you could see the actual seat , rather than just “first 5 rows” but I took a chance and was pleased with my tickets. Would use this company again

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent tickets

Excellent tickets. Brilliant view. Only a small premium on top of the face value for what was a sold out night at The Royal Albert Hall. Double8 were good to deal with, emailing out the tickets just prior to the event and contacting us to making sure we had received them OK. Many thanks.

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, upgrade to seat, kept in touch about ticket - have used them for several years and will continue to do so.

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

We used Double 8 Tickets in past and…

We used Double 8 Tickets in past and they've always been really helpful and very efficient.

We brought two tickets for Nine Inch Nails which had a great view of both stages. We received the tickets a few days before the gig in a very quick and easy manner.

Used them in the past and will continue to do so in the future!

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Tickets arrived on time, hassle free and a fair price. Recommended and can be trusted.

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

I never write reviews

I never write reviews. But felt like I needed to in this case just to put anyones mind as ease who maybe worried about tickets they have booked via double8. Yes they are a bit pricey but if you are willing to pay then go for it. You will not get your tickets weeks in advance but you will get them! I got mine 4 days before event transferred via AXS app. Yes difficult to get hold of but they will reply to emails after a few days and I was reassured by a lovely guy named Elliot! We saw Billie Eilish at the 02 had no trouble at all went straight through seats were incredible block 102 row R! Please do not panic if you have booked! I would 100% use this company again. Thank you Double8 me and my daughter had one of the best nights of our lives! X

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

A huge thank you…

I just wanted to say a huge thank you for the amazing upgraded tickets for the Stevie Wonder performance in Birmingham. We were 12 rows from the stage, I couldn't believe it.
Thank you for an amazing experience and for your help and reassurance during the process.

July 7, 2025
Unprompted review
Rated 4 out of 5 stars

Booked Stevie Wonder tickets

Booked Stevie Wonder tickets in March, for 07 July. When you book their system tells you the tickets will arrive between 7 to 14 days. Unfortunately this is their busiest time of year so that it was delayed and they were very difficult to get through to. However, Elliot in customer services was an absolute star and put my mind at rest. Tickets have arrived And we are very much looking forward to the gig.

Thank you Elliot.

June 3, 2025
Unprompted review
Rated 3 out of 5 stars

Hard to reach support

No way to reach them. No replies to emails and phone is disconnected permanently it seems.

Update: after trying to phone them a few times, I managed to get to someone, who answered my questions. But, I have not received my tickets yet, so will keep the score at mid-level until then.

June 16, 2025
Unprompted review

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