downloadworkshopmanuals.com Reviews 

93
•
TrustScore 3.5 out of 5

3.5

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Rated 4 out of 5 stars

The Durango workshop manual was perfect and a great price. It made it easy to figure out my repair. I'm really pleasure from this services. And they're all services really best services. All of them... See more

Company replied

Rated 5 out of 5 stars

I needed a workshop manual for my Audi Q7. The purchase was a link to 3 very large downloads totalling ~60Gig and the included instructions are ok, but quite complex and definitely not user friendly... See more

Company replied

Rated 4 out of 5 stars

The landing page is difficult to navigate but persist with it... run your cursor around until you find all the pop ups iro downloads and a contact us email pop up. I tried contacting direct both by ph... See more

Company replied

Rated 4 out of 5 stars

Bought a manual for my classic Ford Bronco. Very impressed with the accuracy and depth of the information.

Company replied

Company details

  1. Automotive Repair Equipment Wholesaler

Written by the company

Download Workshop Service Repair Manuals For Cars, Vans and Commercial Vehicles, Car Manuals, Repair Manuals, Service Manuals, Workshop Manuals, Wiring Diagrams


Contact info

3.5

Average

TrustScore 3.5 out of 5

93 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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3.5

All reviews

(93)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

Paid for manual and that was the end of…

Paid for manual and that was the end of it. No manual, no customer service, no response to live chat etc. No link. Sounds like scammers. Seems like I'm not the only one who thinks this. One star is one too many.

April 5, 2024
Unprompted review
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Reply from downloadworkshopmanuals.com

Hello, Sorry for not getting back to you sooner we been locked out of Trustpilot due to an account issue. Please contact support with your order number contact@downloadworkshopmanuals.com I'm not seeing any order with this name and we have had a flood of fake bad reviews.. We are always here to support our customers. We also have live chat on the website, you can always reach out to us and we will be happy to resolve any issue. Thanks so much and have a blessed New Year,
David

Rated 4 out of 5 stars

works well

Actually, I have to change my review as it does indeed work fine once technical information is given. It did take a few days for the response but once received it works.

March 22, 2024
Unprompted review
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Reply from downloadworkshopmanuals.com

Thanks for your feedback and business. Happy New Year!
David

Rated 1 out of 5 stars

Absolutely useless company

Absolutely useless company! No customer support whatsoever!! Bought Manual £10...Paid £5 for remote installation assistance...got a Word document back saying, quote
"Thank you for your remote assistance payment.
Please download, install and open team viewer: ****wwwteamviewercom****
Install to allow remote access to your PC and for personal use.
Let me know the ID and Password it provides you (located on the left side).
I can then log on and assist with installing your manual.
Please use live support on wwwdownloadworkshopmanualscom to speak direct.
Kind Regards.
David
NO EMAIL ADDRESS OR DETAILS OF WHERE TO SEND THE INFO!!

March 11, 2024
Unprompted review
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Reply from downloadworkshopmanuals.com

Hello, Sorry for not getting back to you sooner we been locked out of Trustpilot due to an account issue. Please contact support with your order number contact@downloadworkshopmanuals.com I'm not seeing any order with this name and we have had a flood of fake bad reviews.. We are always here to support our customers. We also have live chat on the website, you can always reach out to us and we will be happy to resolve any issue. Thanks so much and have a blessed New Year,
David

Rated 1 out of 5 stars

downloadworkshopmanuals.com is a scam…

downloadworkshopmanuals.com is a scam site. There is no support from them. I could not download the manual that i paid for. I tried to download several times. When it is almost finished downloading it suddenly shows an web error. So it was all the times i tried to download. They only take your money.

February 26, 2024
Unprompted review
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Reply from downloadworkshopmanuals.com

Hi Ingvars, we're sorry the download kept failing and that you didn't hear back. We now send downloads through cloud links that are much more reliable. If you still need the manual, email us with your order number and we'll get it to you free of charge.

Dave

Rated 1 out of 5 stars

Looks like a scam rip off

Looks like a scam rip off. Unintelligable files, no contact information. No support, no nothing.
just £35 down the drain !!

February 29, 2024
Unprompted review
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Reply from downloadworkshopmanuals.com

Hi Keith, we're sorry the files weren't clear and that you couldn't reach us. If you email us with your order number, we'll help you get the manual working or send you a PDF version where one exists, free of charge.

Dave

Rated 1 out of 5 stars

warning..warning,,,warning

warning..warning,,,warning. Do not pay them anything. If you are stupid like me and you have done that and got 10Gbit of crap and you think you need help for installing. Then please be smarter than me and do not give these as.h.l.es any more money. You will not get any remote help or any response. You just give your money away.

February 10, 2024
Unprompted review
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Reply from downloadworkshopmanuals.com

Hello, Sorry for not getting back to you sooner we been locked out of Trustpilot due to an account issue. Please contact support with your order number contact@downloadworkshopmanuals.com I'm not seeing any order with this name and we have had a flood of fake bad reviews.. We are always here to support our customers. We also have live chat on the website, you can always reach out to us and we will be happy to resolve any issue. Thanks so much and have a blessed New Year,
David

Rated 1 out of 5 stars

SCAMMERS

SCAMMERS, Do not waste your money or time, this is a scam, they claim they ''guarantee to reply to queries the same day'' I can assure you this is a big porky, they will take your money and run.

January 6, 2024
Unprompted review
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Reply from downloadworkshopmanuals.com

Hello, Sorry for not getting back to you sooner we been locked out of Trustpilot due to an account issue. Please contact support with your order number contact@downloadworkshopmanuals.com I'm not seeing any order with this name and we have had a flood of fake bad reviews.. We are always here to support our customers. We also have live chat on the website, you can always reach out to us and we will be happy to resolve any issue. Thanks so much and have a blessed New Year,
David

Rated 1 out of 5 stars

do not use

These are two different emails that I sent to them, first I bought the manual for operating the VW T1, T2, etc., downloaded it from the link, installed it according to the instructions but without success, after that I paid for help for the installation where they told me to install TeamViewer, of course after installations and paid assistance for installation do not appear either on Live chat or email.
I feel like yes

1. I bought ElsaWin 2017 from your site and failed to install on my laptop, after that I paid for installation help and installed TeamViewer as instructed by your employee. After that, no one answered me for 4-5 hours, please contact me at....

2.What is the problem with your installation support, are you one of the sites whose goal is to take money and you don't really care about the user. You advertise that you answer within 24 hours, but that is simply not true.

January 11, 2024
Unprompted review
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Reply from downloadworkshopmanuals.com

Hi Dragan, we're sorry the VW installation didn't work out even after the paid help. That isn't the experience we want for anyone. If you email us with your order number, we'll make it right, either by finishing the setup free of charge or sending you another manual.

Dave

Rated 1 out of 5 stars

Don't get involved with these cowboys!!

I should have read these reviews before ordering so have just lost a tenner to these bandits. Have been sent an incomplete download and not at all what I ordered so have been well and truly rogered here.
Warning to others- don't bother with these cowboys.🤨

December 30, 2023
Unprompted review
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Reply from downloadworkshopmanuals.com

Hello, Sorry for not getting back to you sooner we been locked out of Trustpilot due to an account issue. Please contact support with your order number contact@downloadworkshopmanuals.com I'm not seeing any order with this name and we have had a flood of fake bad reviews.. We are always here to support our customers. We also have live chat on the website, you can always reach out to us and we will be happy to resolve any issue. Thanks so much and have a blessed New Year,
David

Rated 1 out of 5 stars

They do not supply what they advertise

They do not supply what they advertise. Software wont run on current pc. They dont respond to questions.
The whole site is a scam.......

December 3, 2023
Unprompted review
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Reply from downloadworkshopmanuals.com

Hello, Sorry for not getting back to you sooner we been locked out of Trustpilot due to an account issue. Please contact support with your order number contact@downloadworkshopmanuals.com I'm not seeing any order with this name and we have had a flood of fake bad reviews.. We are always here to support our customers. We also have live chat on the website, you can always reach out to us and we will be happy to resolve any issue. Thanks so much and have a blessed New Year,
David

Rated 5 out of 5 stars

BIG download, needs VmWare, IT WORKS.

BIG download; needs to be unzipped and run with VMWARE (virtual software). Starts up in a win7 environment. Works fine. Those who say it's a scam simply don't know how to install it; quite a few steps involved.

December 3, 2023
Unprompted review
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Reply from downloadworkshopmanuals.com

Thanks for the fair review. It is a big download and a few steps to set up, so we're glad it's working well for you.

Dave

Rated 4 out of 5 stars

Good

The landing page is difficult to navigate but persist with it... run your cursor around until you find all the pop ups iro downloads and a contact us email pop up. I tried contacting direct both by phone and email but got nowhere BUT they responded quickly once I discovered the pop up and contacted them that way.

August 17, 2023
Unprompted review
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Reply from downloadworkshopmanuals.com

Thanks Darryl for persisting with us, and for the honest feedback on the site. Glad we got it sorted.

Dave

Rated 1 out of 5 stars

Doesn't work, no support

Software doesn't work after downloading. Email address to contact no longer works. Facebook page unresponsive. No Live Chat support on the page as advertised. Waste of money.

August 22, 2023
Unprompted review
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Reply from downloadworkshopmanuals.com

Hello, Sorry for not getting back to you sooner we been locked out of Trustpilot due to an account issue. Please contact support with your order number contact@downloadworkshopmanuals.com I'm not seeing any order with this name and we have had a flood of fake bad reviews.. We are always here to support our customers. We also have live chat on the website, you can always reach out to us and we will be happy to resolve any issue. Thanks so much and have a blessed New Year,
David

1/24/25 Reply, Please use the email address above we are in it all day its working great. Just email us your order info we are always happy to help.

Rated 1 out of 5 stars

Avoid like the plague

I think this crowd are net bandits. I paid for a manual and they sent four download links each to a part of the file and each time all files hit around 400mb they failed despite numerous attempts.

The size of the files is bafflingly huge, a PDF manual should be around 10mb /90mb in total.

After checking multiple review sites it seems this is how this website operates and as such is a waste of money and time.

As an additional concern my PC antivirus found issues with the word document giving me concern as to what it would find in the 4 part file download.

All in all a hopelessly unproductive experience that leaves you without a manual and without the money you paid for one.

Avoid like the plague.
It's taken them 18 months to respond to the above review and they claim not to be able to locate my order. How could they with just my first name? Then they claim to be victims of fake reviews lol I am having none of it and will not be messing around with their requests either
I paid the money, ended up with nothing and will just write the money off but nobody will ever convince me this company are anything other than useless and disingenuous . Avoid them or learn the hard way imo

June 28, 2023
Unprompted review
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Reply from downloadworkshopmanuals.com

Hello, Sorry for not getting back to you sooner we been locked out of Trustpilot due to an account issue. Please contact support with your order number contact@downloadworkshopmanuals.com I'm not seeing any order with this name and we have had a flood of fake bad reviews.. We are always here to support our customers. We also have live chat on the website, you can always reach out to us and we will be happy to resolve any issue. Thanks so much and have a blessed New Year,
David

Rated 5 out of 5 stars

Is what it says it is and Does what it says it does

Having been very sceptical with some other peoples reviews, I wasnt expecting much. but I was left with very little option when my Grand Scenic IV needed some DIY servicing and a brake change. Google was little help, YouTube was even less help. and no one seems to own, let alone service their own or post help on this vehicle. So I took the plung with a what the hell its only £10.

well after following the very good instructions you do end up with a Virtualbox Windows 7 machine, complete with the electronic service catalogue/parts list etc at your finger tips. Yes its not handed to you on a plate and you do need some I.T knowhow to get it working. but if you can read and follow instructions it is very worth it and is exactly what it says it is. I can only assume that the bad reviews were left by people who either dont read the intructions or shouldn't be left alone with a computer. So will I buy another one. HELL YES. I have 4 cars in the houshold and 3 different types so I will certainly be getting 2 more. Excellent product.

June 23, 2023
Unprompted review
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Reply from downloadworkshopmanuals.com

Thanks for giving us a chance, and glad the Grand Scenic IV service and brake job went well.

Dave

Rated 5 out of 5 stars

Im really happy with my workshop…

Im really happy with my workshop manual. The price was good and packed with tons of info to make my repair easier. I should have bought this a month ago when I was going through my electrical. A+

April 18, 2023
Unprompted review
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Reply from downloadworkshopmanuals.com

Thanks Djaelani, glad the manual helped with the electrics.

Dave

Rated 1 out of 5 stars

I should have come here first

I should have come here first. Paid my money and downloaded the Manual and nothing works. I have an online manual with no links built in or not working. Its like having a book and the only page is the index. So I have tried to email them at the address on the email I was sent with the download link and it just bounces back. Looks like they have shut down the support email address and I cannot find any contact info on the website apart from an address and phone number in London. I am guessing that will be fake.

April 10, 2023
Unprompted review
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Reply from downloadworkshopmanuals.com

Hi Simon, we're sorry the manual didn't open properly and that your emails weren't answered. If you email us with your order number, we'll get it working for you or send another manual of your choice free of charge.

Dave

Rated 1 out of 5 stars

would not recommend no customer service whatsoever

despite constant contact they did not work for me and they have not replied in over a week. they also wanted remote access to my PC to sort it out. I don't think so. would not recommend

February 8, 2023
Unprompted review
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Reply from downloadworkshopmanuals.com

Hi Jonathan, we're sorry for the slow replies, and we understand not wanting remote access to your PC. If you still need the manual, email us with your order number and we'll walk you through it by email or send a PDF version where one exists, free of charge.

Dave

Rated 1 out of 5 stars

paid for a download so far so good

paid for a download so far so good , the paid for help for installation, could not get hold in the guy and think i have got on "live" chat several times maybe 5-6 times and no answer and i would like to get several handbooks but at the moment it looks like spam, if they are busy then sent a mail with that at the moment they just took the maney and that is that..

January 26, 2023
Unprompted review
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Reply from downloadworkshopmanuals.com

Hi Gert, we're sorry you couldn't reach us after paying for installation help. That shouldn't have happened. Please email us with your order number and we'll complete the installation free of charge and help with the other handbooks you need.

Dave

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