DPD UK Reviews 2,473,322

Arrived on time and safely but never rang my doorbell or let me know it was here so I could not receive it safely. It was a large Bix that needed to stay downstairs but it was carried upstairs to my f... See more

Once again, DPD excelled. An order to a company for an essential boiler part for which I cheerfully paid an extra fee for next day delivery, before 12 noon was delivered around 9 AM. It takes an organ... See more

Delivery arrived safely on a day and at a time promised by DPD. Regular updates kept me well informed which was really helpful. Great service by pleasant/ helpful staff.

At least for today, probably because I was home at the time of delivery, it was quick and easy. Probably if I were at work it wouldhavebeendifferent. So I think there should be a provision fo... See more

Virender was a true professional bang on time,very important & delivered my parcel with great care as I had quite a few glass jars & bottles in this order. The thing about whole foods on line se... See more

I received an email advising me of the delivery hour and this was met. The driver rang the doorbell and when I answered he greeted me with a friendly hello and handed me my parcel.Excellent customer s... See more

The driver eas polight as i wasnt expectin the pacsge to turn up that quic but nice chap iwas dealing with med prob and tookbphoto to say delivered great co

Couldn’t ask for a better delivery driver than Karolis. Whenever I see his name on the delivery notification I know my parcel will be delivered on time and with care and a smile.

Package Dilivered Next Day Dilivery. Fast 3fficent Service . . . 0N TIME! ARRIVED SAFELY IN GREAT CONDITION. Great Service. THANK YOU KINDLY WOULD R3CCOMEND. I Will Use This Service Agai... See more

Delivered on time but cardboard boxes were in a poor condition, both boxes split down one edge completely. Luckily the contents were intact inside bags. Clearly the boxes had been roughly handled.

The delivery was in good condition and the man was polite enough. I did ask if he could lift it into the doorway for me as it was heavy but no, I don't know if he didn't hear me but he walked away. He... See more

We were happy to be kept informed as to what was happening with the delivery of our lawnmower, It arrived at the time specified and as it was early in the day was ideal.

Great to receive the package into my hand. Usually my stuff (cheese, meat etc) is just dumped on the doorstep with not even a ring of the bell. This was an excellent delivery. Wow.

The driver arrived within the time given on the earlier text . He was , as usual polite and smiling. Perfect on all counts .

Parcel delivered exactly on time. Delivery status was visible on line at every stage, including geolocation of driver.

The parcel was delivered on time but the packaging was badly damaged. I tried to get the parcel inside and the whole box broke to pieces. Fortunatly the package inside was still whole.

Better service. Kept to the schedule. Very prompt service and never kept me waiting all day Highly professional

Perfect delivery timely polite to correct safe dry spot what more could you ask

Lost my parcels (5 parcels weighing over 100kg !) , customer service were absolutely useless. No one was able to help me and always passed me onto another group who claimed its not their responsibilit... See more

Always turn up when they say they will. Very polite and helpful delivery chap by name of Ventislav. DPD are about the best there is.

Fast service, kept informed at every stage. Friendly professional delivery driver. Package arrived safely, on time in perfect condition. Excellent service.

I find there is always a pause with the ring door bell but the driver was very good he waited at the door and followed my instructions to leave in porch. Great service

The delivery driver is very polite and helpful. Also the parcels has arrived on time or I can say slightly before.

I’ve never had a delivery 2 minutes after the first hour we could expect. I was amazed at such efficiency. Thank you!

Delivery received on correct day , even earlier than we had expected. The Delivery driver was very pleasant and helpful.

The item arrived early and the courier helped by little it into the house due to my current inability to lift anything. Friendly and helpful. The only thing I'd note after looking at the packaging cl... See more

A Great driver. I can not faulty him. Wonderful customer service. Very polite and friendly.

Paid £10.80 for next day delivery. Lied about delivery as two people in the house all day and an electrian in driveway fitting ev charger. Now have to wait until Monday. Absolutely fuming as i need... See more

Really quick delivery. Lovely delivery driver. As parcel was heavy he put it safely in the hall for me.

Mateusz is absolutely brilliant! Can't recommend DPD enough thanks to Mateusz

Very speedy delivery. Polite driver and up to date information on the app.

Anton is always on time and on point. Friendly and personable. Asset do DPD.

Driver placed our very heavy parcel inside our house, rather than the doorstep.

45kg of dog food delivered to the wrong address and just dumped outside someone else's door. In the picture that they have posted you can actually see a sign saying that this isn't the correct address... See more

you gave me a time slot and delivery was within it. no damage to parcel

As always superb customer service from start to finish! The driver was super professional and friendly!

Arrived on time. Very friendly, very respectful. Full stars as no issues.

Delivery was within the time slot & the guy was friendly & courteous.

Multiple "failed" delivery attempts with pictures of random bushes to show they've come to my door. No bushes anywhere near my block of flats in a town centre. Absolute bollocks wasting time waiting a... See more

Always on time - always cheerful. The best delivery is always from DPD

Friendly and punctual guy. Always respects property. Thank you.

If I could give zero stars I would. Waiting on my dog food to be delivered this week and twice DPD have sent emails saying they have missed me. What they mean is they have missed the delivery through... See more

I would as always give DPD a gold star for the care and understanding which they give. Thank you.

Very friendly delivery driver :) He made friends with our dog just after he’d had a drink so may have got a bit soggy!!! lol!

I had an email to say my parcel had been delivered. Won’t mention the drivers name and there is no parcel outside my front door. My back door behind the bins bushes knocked on the neighbours doors. No... See more

Really straightforward - pleased that the delivery person used the parcel lockers in the building

Driver was very polite and was respectful of our property

Very good delivery person. Hiwever, it was unfortunate that the top of the box containing my items had been previously opened completely, and DPD just used their own branded tape to tape the top close... See more

Simon is always happy and cheerful and very polite and helpful

Communication with chat and driver great and arrived on time as promised

Waiting for a delivery, the Driver could not deliver due to a road closure even though there is a diversion and clear access to the house. So i drove 20 miles to the depot, the drivers do not get paid... See more

Delivered in the time period stated very happy with service.

I placed an order with an online retailer for next day delivery via DPD. Received the usual ‘we’ve got your parcel’, and the hour’s delivery time slot emails. Nothing arrived, other than a ‘we’v... See more