Dr Anna Hemming Reviews 46

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

For anyone reading Dr Hemmings reply :- I DID have 3 treatments, 14th Jan, 13th Feb and 13th March, done by yourself, following my consultation for "Age spots and pigmentation". You advised the mark... See more

Rated 1 out of 5 stars

Avoid this clinic! Left with severe discolouration and marks on my legs after sclerotherapy, no follow up or after care, plus you have to buy the compression tights yourself in advance! Very money ori... See more

Company replied

Rated 5 out of 5 stars

3rd visit and best yet. As Dr Hemming has got to know me better, we've work together and tweaked things to get better but natural results each time. Relationship is key, and Dr Hemming is who you wa... See more

Company replied

Rated 1 out of 5 stars

I've been prescribed the Zo products for my rosacea (around 9 of them). This line is costly and presumably does wonders for the particular problem. It seriously irritated my skin for months, and I ha... See more

Company replied

Company details

  1. Skin Care Clinic
  2. Dermatologist
  3. Plastic Surgery Clinic

Written by the company

The leading, national award winning, expert and doctor-led skin and medical aesthetic clinic in South West London. Dr Anna Hemming, founder of Thames Skin Clinic and her team, care for patients in the Twickenham, Richmond, Teddington, Wimbledon, Chiswick. Barnes and surrounding areas as well as clients from further afield and international patients flying into London Heathrow. Dr Hemming provides the highest quality, safe, medical treatments and non-surgical procedures. She is highly skilled and has been creating natural results with anti-ageing treatments for over 14 years.


Contact info

2.1

Poor

TrustScore 2 out of 5

46 reviews

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Rated 1 out of 5 stars

To correct Dr Hemmings errors in her reply…

For anyone reading Dr Hemmings reply :-
I DID have 3 treatments, 14th Jan, 13th Feb and 13th March, done by yourself, following my consultation for "Age spots and pigmentation". You advised the marks would go darker and then fade after thetreatment,they did not. You mentioned that the technician who usually undertakes this procedure was away and it would be a chance for you to "play" with the machine.
It would be refreshing for you to accept your errors, firstly on the number of treatments and the fact that you did not treat for pigmentation as requested and paid for as part of my treatment.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

The sun really damaged my face

I initially went to Thames Skin Clinic because I'd developed some permanent marks on my chin and wanted to know what they were and whether they could be removed.

Dr Anna scanned my whole face and broke the news that the marks on my chin were thread veins and that my years of living under the sun in Asia had also damaged other areas of my face too.

I hadn't noticed any of that because my freckles disguised them.

She proposed a course of three Cutera XL V-plus laser treatments to reduce redness and destroy the thread veins, which was done in their lovely clinic by the amazing Laura.

The results are amazing and I feel like I look five years younger.

I highly recommend a consultation with Dr Anna at Thames Skin Clinic to anyone who's spent any sustained time in the sunshine whether you've used sunblock or not.

You may have many of the same (or more serious) issues I had and not noticed them yet.

May 12, 2023
Unprompted review
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Reply from Dr Anna Hemming

Thank you Patrick for taking the time to write such a detailed review of your journey with the clinic.

It's great to hear that Laura's treatment with the excel V+ has worked wonders on your redness and thread veins. You know where we are if any further veins appear. (make sure you remember to use your SPF!).

Rated 5 out of 5 stars

Tailor made plan, great results

Dr Anna completely understood my needs and put together a well thought out plan. Already seeing results and loving it.

October 17, 2023
Unprompted review
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Reply from Dr Anna Hemming

Thank's Laura. Means a lot that you are seeing results already. Can't wait to see you back for your next steps.

Rated 5 out of 5 stars

Fantastic results

I had a fantastic experience at The Thames Skin Clinic. The clinic has space to park outside and is in discreet location and a beautiful building. I had mole removal with plasma treatment. I had a number of moles removed from my face & back. The team were friendly and professional, I was impressed that it is a doctor led clinic and the aftercare was very good.
Most importantly I was delighted with the results - I can't see any marks from where my moles used to be.
Dr Anna Hemming is incredibly experienced and knowledgable, I wouldn't trust anyone but her to treat me. I have recommend her to a number of my friends and they are also delighted and loyal clients.

January 10, 2023
Unprompted review
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Reply from Dr Anna Hemming

Thank you Kate for taking the time to write such a wonderful review, we are so pleased to have been able to help you with your concerns and look forward to seeing you again soon!

Rated 5 out of 5 stars

My visit to Thames skin clinic was…

My visit to Thames skin clinic was easy, professional and gave me the results I was wanted . Can’t ask for much more ! Dr Hemming and her team are totally focused on making you feel welcome and comfortable, beautiful clinic, highly recommend

March 9, 2023
Unprompted review
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Reply from Dr Anna Hemming

Many thanks for your wonderful review Magali! We hope to see you again soon.

Rated 1 out of 5 stars

Avoid this clinic

Avoid this clinic! Left with severe discolouration and marks on my legs after sclerotherapy, no follow up or after care, plus you have to buy the compression tights yourself in advance! Very money orientated business, there are better options out there.

May 3, 2022
Unprompted review
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Reply from Dr Anna Hemming

Hi Margaret, thank you for taking the time to submit a review.

We value all types of feedback so that we are able to continually improve and develop our services.

However, since posting your review, I have tried to contact you to discuss your adverse reaction as we hadn't been made aware of this. There are many things that we are able to advise to assist you with discolouration post treatment.

Would it be possible to contact us so that we are able to resolve this for you?

Many thanks,
Abbi
Practice Manager
Thames Skin Clinic

Rated 1 out of 5 stars

I've been prescribed the Zo products…

I've been prescribed the Zo products for my rosacea (around 9 of them). This line is costly and presumably does wonders for the particular problem. It seriously irritated my skin for months, and I had to go to see another specialist for a solution. As this was proven not to be the right solution for me, I was prescribed another effective treatment and not nearly close to the cost of zo products. What I got from this experience is that you always need to question the products and the recommendations you are given. My problem is very common.
The sensitivity of my skin is a significant reason for the inappropriateness of such harsh products. Not one size fits all, sadly. I am extremely disappointed. My skin is now back to normal.

September 23, 2021
Unprompted review
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Reply from Dr Anna Hemming

Dear Lilian.
I am sorry that you felt the need to publish a 1 star review regarding your consultation and ZO Skin Health in March 2021. I suffer from rosacea and have found the program extremely effective along with over 300 patients who have commenced ZO skin health plans under my supervision over the past few years. It would have been lovely to have seen you in April at your review appointment and to discuss this further at the time it was happening. Unfortunately it was cancelled. As explained this is normal reactivity for this phase in skin rejuvenation. We also have specific calming products to help you through this phase if it becomes a little too much. The information on your skin plan would have helped too. We understand that sometimes you might want to look elsewhere for help but want to reassure you that we are always here for our patients and have a huge experience (12 years) in treating skin with this professional medical skincare brand.
We wish you all the best
Dr Anna

Rated 5 out of 5 stars

Non-surgical nose job (filler) review

I went to see Anna in April of this year for filler in the bridge of my nose to create a straighter appearance/camouflage the bump. I had been looking into rhinoplasty but decided to try out a 'non-surgical nose-job' first to see how it looked. I had never had filler or needles anywhere near my face before and was a bit apprehensive. Anna was really welcoming,warm and professional. She was very careful during the procedure and although I had some initial brusing, this has long since gone and the difference is perfectly subtle and long-lasting. I would have no worries recommending Anna to others.

June 13, 2021
Unprompted review
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Reply from Dr Anna Hemming

Thank you for your lovely review Zoe. It was a pleasure treating you in clinic. We look forward to seeing you again soon.

Rated 5 out of 5 stars

I’ve just tried the new laser today.

I’ve just tried the new laser today.
I had age spots,sun damage and an ugly vein to two.
I was so nervous I almost turned the car around and went home. Thank goodness I didn’t.
Lizzi and Anna explained the procedure and answered any questions. I actually hardly noticed that the treatment had started . On most areas Lizzi put on a cooling gel then all I felt was a slight ping followed by a short lived feeling of heat.

The bright red mark on my nose has disappeared already and I’m looking forward to the results on my age spots.

September 16, 2020
Unprompted review
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Reply from Dr Anna Hemming

Thank you so much for your review, not all laser treatments are painful and our new pigmentation and vascular laser has special in build cooling to make treatment even more comfortable. We can't wait to see you in a few weeks time to check out your results.

Rated 5 out of 5 stars

Dr Anna was amazing

Dr Anna was amazing. This was my first experience at her clinic and I have to say, I felt in very good hands.
She explained everything very clearly and gave me options.
She never tried to over sell me either which I’ve had in the past.
I’m really happy with the Botox and lip filler I had. I’ll definitely be going back!
Thank you Dr Anna.

September 7, 2020
Unprompted review
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Reply from Dr Anna Hemming

Thank you for such a lovely review. It was a pleasure to see you in clinic and we hope to see you at Thames Skin Clinic again soon.

Rated 5 out of 5 stars

I am delighted with Dr Hemming

I am delighted with Dr Hemming, her approach is thoughtful and intuitive, verging on the artistic as much as the medical. She inspired confidence,  and after my first visit I could see the results immediately and was delighted. The sunken area under my eyes was no more, I rediscovered my cheeks and I looked refreshed. When I looked in the mirror I saw me but better.  None of my friends or colleagues knew I’d had “work” they all just remarked that I looked well or rested. 

 
Dr Hemming’s artistry has given me back my lost self confidence, I am delighted with results, I know I look the best I can, and will continue to do so with Dr Hemming’s help.

August 31, 2020
Unprompted review
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Reply from Dr Anna Hemming

Thank you for sharing your experience with others and leaving a lovely review.

Rated 5 out of 5 stars

Post lockdown rejuvenation.

I recently visited Dr Anna at the Thames Clinic for a much needed post-lockdown Botox top-up. I hadn’t realised just how much all the lines and wrinkles had reappeared over this extended period (6 months since my last visit) until I saw the difference following my treatment - I look re-energised and fresh-faced. As usual the appointment was very relaxed and enjoyable - excellent as always.

August 29, 2020
Unprompted review
Rated 5 out of 5 stars

Cherry on the Cake

I’ve been visiting Doctor Anna for over a year to revitalise my skin with topical treatments. As I grew to trust her professionally, I decided to take that bold journey to address my dark circles which have gotten worse with age. I was incredibly nervous and a bit scared that I would look unnatural or vastly different after treatment.
From the first day of treatment, I was excited and pleased with the results. It’s been two weeks now, and the results just keep getting better. I feel beautiful. The cherry on the cake is my loved ones and close friends haven’t noticed a thing!

July 4, 2020
Unprompted review
Rated 5 out of 5 stars

Natural fresh look

I have been coming to Dr Anna Heming for Botox for the past 4 years. I’m always happy with the fresher natural look she gives me.
Friends have been surprised when I tell them I haven’t been on holiday and that my rested look is actually Botox.
I really trust Dr Hemming to do the best for me and feel safe in her experienced medically qualified hands.
So,now she has opened a fabulous new clinic I’m venturing to other treatments. I’ve just had 3 LED sessions with aesthetic practitioner Lizzi (who is very knowledgeable and super friendly) and these have really plumped up my skin . I’ve booked a Hydrafacial for next week.
The clinic is a uncluttered minimalist space with the latest skincare equipment. It feels hygienic yet relaxing.
It’s a pleasure to visit.
Thank you.
Regards Janice

March 19, 2020
Unprompted review
Rated 5 out of 5 stars

Satisfied Client

I am delighted with the results of my first treatment for plasma blepharoplasty with Dr Anna. What a difference in just one treatment. Dr Anna is highly professional and was really supportive, reassuring and informative. I have already booked my second treatment.

October 4, 2019
Unprompted review
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Reply from Dr Anna Hemming

Thank you so much for leaving a review. Finding the right doctor to treat you can be a difficult decision to make. Your results look amazing for one treatment and the growth factor serum has helped to further stimulate the skin and reduce down time. I can't wait to see the results from your second treatment. Plasma Blepharoplasty (eye lid tightening) is a non surgical skin tightening used on the eye lids and a Course of 3 treatments is often as good as eye lid surgery.

Rated 2 out of 5 stars

Please be careful

I initially went to see Anna for some dark spots, blackhead lookalikes, that were developing on my face and was told that by using the product over a period of time, these spots would improve as will my skin.

Having spent 5 months applying this product, my dark spots are no better, In fact, my skin has now developed large dark pigmentation on both cheeks.

Considering this is an expensive product and Anna’s consultation fee, applied on each visit, please be careful what you put on your face and who you get the advice from.

July 25, 2019
Unprompted review
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Reply from Dr Anna Hemming

Dear Yara.

Thank you for leaving your review. It is important to understand that this is not a complete picture of this condition. We have discussed the product application at length and the pump protocol which was not followed as prescribed. We also have a plan going forwards to help you with your skin. These are expensive creams (but certainly not the most expensive) with medical grade ingredients and although using minimally ensures they last longer, it means less treatment and protection is applied to the skin. When used as prescribed the protocol transforms your skin. There are very few cases of correctly applied products causing long term side effects. I look forward to helping you on your skin journey and am very happy to discuss your concerns further privately whenever you wish.

As a doctor with 11 years aesthetic medical training and experience I have a huge amount of knowledge regarding how the skin behaves with different treatments. I also have 18 years post graduate medical training and charge a consultation fee to be seen as is the case in all private clinics.

Rated 5 out of 5 stars

I fully recommend Dr Anna Hemming for aesthetic procedures

I had had a bad experience of filler under my eyes previously that looked lumpy & didn't quite give the freshness I wanted. I had the filler removed by a clinic & was horrified to be told I'd have to wait 3 weeks to have it re-filled! I contacted Anna in panic on a Sunday & to my amazement she replied immediately. One week later, to allow my skin to settle, she redid under my eyes and on her advice did some mid-face filler too. Anna was charming, informative & put me at ease throughout. One week later after some swelling & bruising (mainly down to my skin type) I could see the results and two weeks later I felt & looked so much better and no lumps. Anna included a follow up for me and the results were confirmed by my getting two hoots of a horn of a passing car as I left ;-) I will only be using Anna now going forward. She is fully qualified unlike many practitioners out there & teaches others which gives me further confidence. She genuinely takes enjoyment from what she does & has a great eye for aesthetics. I fully recommend her. Thank you!

February 14, 2019
Unprompted review
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Reply from Dr Anna Hemming

Thank you so much for your lovely review. It was my pleasure to help you and lovely to see how happy you are with the results. Reviews are available to all of my patients and it is an honour to be able to help you achieve your goals. I look forward to seeing you again soon, you are welcome any time.

Rated 5 out of 5 stars

She helped me improve my Skin

She helped me improve my Skin. I wish I met her 10 years ago. I never thought my Skin will glow and get rid of my acne.

February 13, 2019
Unprompted review
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Reply from Dr Anna Hemming

Thank you Ruby. Great to hear that your skin is glowing. It's a pleasure to help you.

Rated 5 out of 5 stars

Fabulous results!

Amazing! As I new client I was very impressed with the Botox consultation, procedure and results. Dr Anna is first class at providing that much sought after rested and refreshed look. Would most definitely recommend!

January 22, 2019
Unprompted review
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Reply from Dr Anna Hemming

Thank you for these lovely words Heather. It was my pleasure to treat you and great to see your results too. You look fabulous.

Rated 5 out of 5 stars

Just excellent!

Anna is amazing, she really understands what her patients need and doesn't try and over push any product or procedure. She always does what is just right. Thank you Anna.

January 22, 2019
Unprompted review
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Reply from Dr Anna Hemming

Thank you Terrey for your kind review and lovely words. I look forward to seeing you again sometime soon.

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