Draper of Glastonbury Reviews 

1,026
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the beautiful craftsmanship and warm materials. Consumers consistently note the wonderful comfort and superior quality of the footwear, observing that parcels always arrive safely and promptly. Purchasing items online is described as a smooth and straightforward process, while the customer support staff are always exceptionally helpful and polite. Some people were dissatisfied with the sizing, mentioning that the footwear felt a bit too snug or narrow in the toe area. Reviewers also noted that certain soles felt significantly thinner than previous versions or that delivery tracking updates were occasionally unclear.

What people talk about most

Product

Consumers find product to be deeply satisfying, frequently praising the excellent quality, beautiful... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent craftsmanship, comfort,... See more

Delivery service

People report positive experiences with delivery service, highlighting that parcels arrive promptly, safely,... See more

Order

Reviewers highlight positive satisfaction with the online order process, describing it as easy,... See more

Service

Reviewers mention positive feedback about service, frequently highlighting exceptional delivery speeds and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, delivered within two days on standard service. Excellent product - still wearing my last pair after three years daily wear. Still seem to be same quality. Price has risen slightly b... See more

Rated 5 out of 5 stars

Always the same quality of goods and customer care - the very best you can buy. So good that you don’t need to buy their goods often, great for customers but maybe not for their business so support t... See more

Rated 5 out of 5 stars

Easy & straightforward ordering online. Parcel arrived safely, properly packaged & promptly. This is my second pair of these slippers, same style & colour. This pair is for best!

Rated 5 out of 5 stars

I love this company. They listened patiently to my concerns and I am looking forward excitedly to shortly getting the Camilla 2 slippers in the size and colour to suit. I needed to size up from the fi... See more


Company details

  1. Shoe Store

Written by the company

We are an 80 year old family owned manufacturer of high quality sheepskin products, including slippers, boots, gloves, coats and rugs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(1,026)

86 reviews in the last 12 months

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Rated 2 out of 5 stars

I found the soles are different from a previous pair

I found the soles are very different from a previous pair of Camilla that I had these soles are very thin the last ones were much more rebust I have stone floors so you can feel the cold more the soles also seem to catch and drag on rugs which I didn’t have the problem before,why change such a great product.

January 27, 2026
Rated 5 out of 5 stars

Beautifully made gloves

Beautifully made gloves, perfect fit and wonderfully warm. Delivered promptly and beautifully packaged and presented. Couldn’t fault the quality.

January 26, 2026
Rated 5 out of 5 stars

Customer service second to none

I love this company. They listened patiently to my concerns and I am looking forward excitedly to shortly getting the Camilla 2 slippers in the size and colour to suit. I needed to size up from the first pair I tried but in case the leap is too much I have ordered insoles as well. The quality of the sheepskin is buttery soft and the slippers are beautifully and robustly made. Just divine: warmth + style = very happy customer 🤗

January 26, 2026
Rated 5 out of 5 stars

Excellent purchase

Prompt delivery
Slippers exactly as described
Good size and fit
Comfortable and warm.
And made locally
Very pleased with them.

January 25, 2026
Rated 5 out of 5 stars

Great products & great customer care

I ordered a pair of sheepskin gloves which are so warm and fit perfectly. Unfortunately the sheepskin slippers had sold out in my size. But customer service first of all let me know both by telephone and email. A refund was sent immediately. I would definitely recommend this company.

December 26, 2025
Rated 5 out of 5 stars

I really can't rate Drapers highly…

I really can't rate Drapers highly enough. I ordered a pair of their lovely slippers on a Tuesday they were with me by Thursday, wow what a Service! They were beautifully packed, fitted perfectly and looked great. My daughter loved them so I have just ordered her a pair for Christmas. Thank you Drapers.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great products .

So easy to order by phone , pleasant and helpful staff . So pleased with slippers for my hubby and baby sheep skin mittens for my great granddaughter . Still like new my boot slippers I bought last year so warm .

November 24, 2025
Rated 5 out of 5 stars

Excellent company.

Order process is easy to use, product description and pictures are clear and delivery is prompt.
The slippers I bought are bedding in nicely, probably the best pair I've bought in a long time.

November 24, 2025

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