Multiple listings very similar to each other. I.e. golf cooler bags with slightly different logos could be same listing but with option to change logo
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordering it was very easy and I like that you can edit the photo with cropping it into the circle, as some other websites ask you to do that off the website Look forward to seeing what the quality i... See more
Company replied
It was easy to upload photos for a Blanket. It would be great to see the final result with the colour selection at time of purchase
Company replied
Easy and straight forward, delivery charge is a bit expensive though. 9.99 for a necklace, same price as the necklace for express delivery
Company replied
3.7
Average
3K reviews
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to design
Easy to design, good prices. Have not received items yet. Hoping shipping doesn’t take long as I need them for Christmas!
November 15, 2025
Unprompted review
Reply from Drawelry
Thank you for acknowledging our user-friendly design process and competitive pricing. Please note that order processing typically takes 5-12 business days prior to shipment. Once your order is dispatched, we will notify you via email with tracking details for real-time updates. Should you have any questions, our customer service team remains at your disposal. We appreciate your trust in us.
Reply from Drawelry
We're thrilled you found our ordering process simple and appreciated our wide selection of items! Creating a smooth shopping experience with diverse choices is always our goal. Thank you for highlighting what made your experience positive.
Beautiful bangles personalised great…
Beautiful bangles personalised great gift
November 13, 2025
Unprompted review
Reply from Drawelry
We're delighted you chose our personalized bangles as a gift and appreciate their beautiful design! Creating meaningful and custom pieces for special moments is what we love to do. Thank you for trusting us to help you celebrate.
I really wanted a necklace that just…
I really wanted a necklace that just had birthstones
November 12, 2025
Unprompted review
Reply from Drawelry
We're so glad you found the perfect birthstone necklace with us! Creating personalized pieces that hold special meaning is exactly what we love to do. It's wonderful to know we could help you celebrate life's precious moments in such a unique way.
Reply from Drawelry
We're thrilled you love our products! Creating magical pieces that spark joy is our passion, and we're delighted these designs have found a special place in your heart. Thank you for sharing your enthusiasm with us.
easy easy easy
November 11, 2025
Unprompted review
Reply from Drawelry
We love hearing that everything was "easy easy easy"! Streamlining every step of your shopping journey is our constant goal. Thank you for celebrating this effortless experience with us.
The listened and even when they didnt…
They listened and even when they didnt have the blame for my carelessness they still helped veryy good customer care
November 10, 2025
Unprompted review
Reply from Drawelry
We truly appreciate you recognizing our customer care team's dedication. Providing supportive assistance even in complex situations is at the heart of our service philosophy. Your trust and satisfaction will always be our top priority.
Great choices for gifts
November 11, 2025
Unprompted review
Reply from Drawelry
Thank you for acknowledging our curated gift selections! We strive to create unique presents for every special moment, and look forward to helping you convey heartfelt sentiments again soon.
Very easy and original
November 10, 2025
Unprompted review
Reply from Drawelry
Thank you for acknowledging our user-friendly service and original designs! We'll keep refining experiences while maintaining creativity, and look forward to surprising you again soon.
Great products
November 9, 2025
Unprompted review
Reply from Drawelry
Thank you for your praise of our products! We will continue to uphold our craftsmanship and present you with more exquisite designs. Look forward to serving you again soon.
Reply from Drawelry
Thank you for your validation and appreciation of our attractive discounts! We'll continue delivering quality experiences while maintaining competitive offers, and look forward to your next visit.
Easy and straight forward
Easy and straight forward, delivery charge is a bit expensive though. 9.99 for a necklace, same price as the necklace for express delivery
November 7, 2025
Unprompted review
Reply from Drawelry
Thank you for acknowledging our hassle-free service. Regarding the delivery charge, we truly understand your concern, but would like to clarify that this fee is set at a standard rate by the carrier and not collected by us. We remain committed to providing you with the best shopping experience and look forward to serving you again.
Great selection
November 6, 2025
Unprompted review
Reply from Drawelry
Thank you so much for appreciating our great selection! We are committed to offering a diverse and thoughtfully curated collection, and we're delighted that it resonates with you. We look forward to continuing to provide you with wonderful choices to discover.
Reply from Drawelry
Thank you for describing us with "Easy" and "Trustworthy" – these principles are at the very heart of what we strive to deliver. Your trust means everything to us, and we look forward to continuing to provide you with seamless and reliable experiences.
Easy to upload custom photos
November 2, 2025
Unprompted review
Reply from Drawelry
Thank you for your positive feedback on our custom photo upload feature! We strive to make the personalization process as simple and smooth as possible, and we're delighted to hear it provided you with a hassle-free experience. We look forward to continuing to offer you effortless and efficient customization services.
Easy to order
Easy to order, lots of detail when ordering, I havnt recieved my item yet so cannot comment on speed of delivery or quality
October 31, 2025
Unprompted review
Reply from Drawelry
Thank you for acknowledging our easy ordering process and detailed product information. We truly value your preliminary feedback and are confident that both the quality and delivery will meet your expectations. We look forward to hearing your complete experience once your item arrives!
Reply from Drawelry
Thank you so much for your wonderful feedback! We are delighted to hear you found our products beautiful and the experience easy. Your satisfaction is what we strive for every day. We truly appreciate you taking the time to share your positive experience and look forward to serving you again soon!
Awesome original products
So far all the products I have purchased in memory of my beloved dogs have been spot on and really helped me with the grief. Great products and service . Thank you
October 21, 2025
Unprompted review
Reply from Drawelry
Thank you for trusting us to create lasting memories of your beloved dogs. We're deeply moved that our products have brought you comfort, and we're honored to be part of your healing journey. Your heartfelt words inspire us to continue crafting meaningful pieces. Wishing you peace and warmth with every remembrance.
So easy to use …
Great customisable options and make everything so easy to do so, no extra hidden fees for small stupid things like most other places that provide similar
October 21, 2025
Unprompted review
Reply from Drawelry
Thank you for highlighting our easy-to-use platform and transparent pricing! We're proud to offer fully customizable options without any hidden fees, and we're thrilled this made your experience seamless. We truly appreciate you choosing us over other options and look forward to serving you again.
Great!
Great!! Love everything I get from here & they’ve become sentimental for me in the long run!
October 15, 2025
Unprompted review
Reply from Drawelry
We are truly touched by your heartfelt words! Nothing brings us more joy than knowing our creations have become cherished keepsakes for you. Your continued trust and the sentimental value you've found in our products inspire us to keep crafting meaningful pieces. Thank you for letting us be part of your special memories.
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