DreamLease Vehicle Leasing Specialists Reviews 523

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and positive attitude, making the entire process pleasant and straightforward. The service provided is frequently described as excellent, with many people appreciating the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, highlighting that the company goes above and beyond to answer all questions and guide them through the process. However, some customers also noted that they did not receive responses to their queries or promised quotes, leading to an unsatisfactory experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

People report positive experiences with service. Customers consistently praise the fast, efficient, and... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting helpful, efficient, and... See more

Response time

Customers generally report positive experiences with response times. Many reviewers highlight quick and... See more

User experience

Consumers find the user experience to be overwhelmingly positive. Many reviewers highlight the ease and... See more

Based on these reviews

Rated 5 out of 5 stars

Martin done an awesome job of helping me find the perfect car and deal, there was absolutely no pressure and Martin was able to guide me through the full process. This is my first car lease and martin... See more

Rated 5 out of 5 stars

Martin at DreamLease was very helpful. We placed our enquiry to order Friday evening and were called back Saturday morning by Martin. The process was seamless as he went through the electronic forms... See more

Rated 5 out of 5 stars

I’m so pleased to have come across DreamLease and to have dealt with Martin Wisby. He made the whole process of leasing a new car incredibly easy and went above and beyond to answer all of my que... See more

Rated 5 out of 5 stars

Chosen car to my preference and made very easy throughout the beginning process of ordering. Thanks to Martin he made this easy from the initial moment ordering less than 24hrs and now order accepte... See more

Rated 5 out of 5 stars

My Comments are about DreamLease and nothing to do with the "Supplier/Funder" of the car. Please keep that in mind. My enquiry was dealt by Martin W and he and his colleagues were excellent... See more

Rated 5 out of 5 stars

It was an absolute pleasure to deal with Jakub from Dreamlease. Nothing was complicated. Jakob answered all my emails with queries quickly, he kept his word if he said “I’ll get back to you by the end... See more

Rated 5 out of 5 stars

Customer service is crucial for a successful company. Dreamlease customer service is the standard all companies should aspire to. It is truly outstanding. I have leased EV's for 5 years , always with... See more

Rated 5 out of 5 stars

I had an experience with Dreamlease and can definitely recommend them. My initial contact was with Tom who was very helpful and patient and helped me decide on the car and if I should include maintena... See more

Rated 5 out of 5 stars

Already had a vehicle through Dreamlease and was coming up to renewal. After the sudden death of my husband I needed to bring forward the purchase of the new lease and acquire a vehicle quickly. Marti... See more

Rated 5 out of 5 stars

I was seeking to lease a vehicle and DreamLease popped up on one of the lease comparison sites. From the initial enquiry form right to the ordering of the vehicle, the entire process was super smooth... See more

Rated 5 out of 5 stars

Nice easy way to get a car! Great communication keeps you updated at every stage of the ordering process. If you want to avoid the hassle of visiting dealer showrooms and the pressure selling proces... See more

Rated 5 out of 5 stars

Absolutely fantastic customer service from start to finish. Tom Glen and the rest of the team took all the stress out of looking for the perfect lease car and were always on hand to answer any questio... See more

Rated 5 out of 5 stars

The whole process has been remarkably simple. Jade has been efficient, very enthusiastic and friendly at all times. I would absolutely recommend DreamLease purely on the basis of her attitude. It also... See more

Rated 5 out of 5 stars

Great help and advice from Martin Wisby. Lots of communication by him , both on email and by phone and going the extra mile to secure the deal we needed for our new lease vehicle. Overall a great ser... See more

Rated 5 out of 5 stars

Easy website to use then very prompt service from Martin Wisby who was professional, knowledgable, efficient and very easy to deal with. Emails and forms were easy to fill in, navigate and submit.... See more

Rated 5 out of 5 stars

I have leased from Dreamlease before, and Charne contacted me with some very good deals for when my current lease expires this summer. She led me through the process from start to finish, and was abl... See more

Rated 5 out of 5 stars

I can’t recommend this team highly enough. I had the pleasure of dealing with Skye, who provided outstanding support from start to finish. After explaining my circumstances from the outset, she took t... See more

Rated 5 out of 5 stars

Charne was a great help throughout the process. This is now the 3rd vehicle I have leased from DreamLease and Charne in particular. DreamLease are great on price, and Charne is phenomenal at customer... See more

Rated 5 out of 5 stars

This was my first time with Dreamlease and I really lucked out. The whole process has literally been perfect. From the great price at the start the communication has been brilliant all the way and kep... See more

Rated 5 out of 5 stars

Excellent customer service from the get go, no pushy sales, very informative and understanding of someone who's never leased before. Thanks for all your help up until this point I wait for a boo... See more

Rated 5 out of 5 stars

I have to say it was a very pleasant experience dealing with Skye Collings, she was incredibly helpful and friendly and talked me through every process when it came to sorting my lease deal! It reall... See more

Rated 5 out of 5 stars

Great experience with DreamLease. Easy to contact and very quick to reply to any questions. My assistance was given by Jakub who was very knowledgeable and concise with his detailed replies. Would cer... See more

Company replied

Rated 5 out of 5 stars

As it is my first time, I had undertaken a lot of research into the subject of leasing a car. After speaking and dealing with a few different agents, I found Martin to be the most professional and sup... See more

Rated 5 out of 5 stars

The leasing consultant (Jakub) was very helpful and provided a personal, excellent customer service. I’ve just placed the order and so haven’t received the car yet, and hopefully won’t require any... See more

Rated 5 out of 5 stars

I had the easiest experience with Dreamlease. Anoj was so efficient and helpful. From initial phone call through to delivery of the vehicle - it was all a breeze. Plus the car was expected between 4-6... See more

Rated 5 out of 5 stars

Easy to deal with, efficient and knowledgeable service. Martin Wisby was very good to deal with. Always attentive and did what he promised in a very friendly manner. Debbie from accounts also a pleas... See more

Rated 5 out of 5 stars

I have leased many vehicles as I have the 'privilege' of being fleet manager for the business. This transaction was really straight forward, I strongly recommend and would like to extend a mention to... See more

Rated 5 out of 5 stars

Excellent experience with Dreamlease. The service was top-notch! Mr Martin Wisby was friendly, knowledgeable and went above and beyond to ensure I found the right vehicle for my needs. I highly rec... See more

Company replied

Rated 5 out of 5 stars

Just ordered my new car via Dreamlease, and I had a great experience dealing with Martin. Got all the details and support I needed from him with no fuss and he made the process very simple. Would defi... See more

Company replied

Rated 5 out of 5 stars

Seamless and quick communication throughout. Prices offered were excellent and also matched what was showing on comparison sites, as some other company lease quotes were higher than they appear on com... See more

Rated 5 out of 5 stars

Dreamlease were a "dream" to deal with. Having suffered some unfortunate circumstances, their team (Anoj in particular) were able to help we process a great deal on a Qashqai, housing me through the p... See more

Rated 5 out of 5 stars

Martin who delt with my enquiry from start to finish was great. Very competitive rates. Fast and efficient. Made the whole process very easy and straightforward. Cannot recommend them enough.... See more

Rated 5 out of 5 stars

So easy to go through the process with, would recommend them to anyone looking at leasing, and got my car £100 cheaper than other places. Thanks to Jakub for helping me

Rated 5 out of 5 stars

Such an easy way to get a new car! Martin was great to deal with, very professional and answered all questions quickly. Explained the process and offered advice from a personal point of view. A nice t... See more

Rated 5 out of 5 stars

Anoj made the whole process of lease purchase through Dreamless very straightforward. His manner was helpful at all times and always responded promptly to arranged phone calls.

Rated 5 out of 5 stars

Great service from start to finish. Anoj the sales representative kept me informed in each step of the process. Would be happy to deal with this leasing company again in the future

Rated 5 out of 5 stars

We recently leased two company vehicles with the help of Martin Wisby, and the whole process was smooth and stress-free. Martin was professional, efficient, and kept everything clear from start to fin... See more

Rated 5 out of 5 stars

Our experience of dealing with dreamlease are excellent in particular , Martin Wisby. His expertise and guidance was so incredibly helpful and could not have gone through the process without his hel... See more

Rated 5 out of 5 stars

Great deal, unbeatable elsewhere. Also the service Jakub gave was outstanding. Nothing was too much trouble and his responses were very speedy. Highly recommend! Thank you.

Rated 5 out of 5 stars

I came to Dream Lease via Lease Loco and can honestly say that from the initial outreach of Tom I've been delighted that there are still sellers out there willing to actually sell to you. Tom listened... See more

Rated 5 out of 5 stars

An easy and pleasant experience. Tom was always quick to respond to my queries and provided good information and advice as required. The whole leasing process moved along quickly and smoothly.

Rated 5 out of 5 stars

Martin was extremely helpful. He responded to our emails immediately and rang to confirm all the details, and ongoing process. He was polite, courteous and knowledgeable. This is our first time leasin... See more

Rated 5 out of 5 stars

Just ask for Martin Wisby. He went out of his way to get the specification I wanted and led me through all lease clarifications with in a patient and non pushy manner. All sorted in 2days.

Rated 5 out of 5 stars

I needed a car sorting ASAP and Charne Headech was readily available and on hand to help. Everything was completed efficiently and all my questions were answered straight away

Rated 5 out of 5 stars

Very responsive in finding lease that best suited our needs and budget. Also very good communication with us kept informed through every step of the process.

Rated 5 out of 5 stars

Martin made the process of identifying and subsequently obtaining a lease car very easy. This is the 2nd car leased via Martin and I see no reason to look anywhere else.

Rated 5 out of 5 stars

Top class service, Tom was very professional and dealt with everything flawlessly. I would definitely deal with Dreamlease again and have already recommended them to friends. A+++

Rated 5 out of 5 stars

Excellent services, Martin dealt with th order very quickly and all was done in hours. Very communicative and helpful.

Rated 5 out of 5 stars

Martin was great and very helpful during the first few stages of leasing. He answered all questions quickly and made the experience easy.


Company details

  1. Leasing Service
  2. Car Leasing Service

Written by the company

DreamLease Vehicle Leasing Specialists are here to turn your dreams into reality. With a combined experience of over 30 years in the leasing and motoring industry, our independent, family run business are here to assist you in finding your perfect new vehicle. We deal in all aspects of Car Leasing and Vehicle Contract Hire to suit the Individual, Business Lease customer or even the Large Fleet customer. Together with the most competitive prices in the UK and unrivalled personal customer service, you could be leasing the car you have always dreamed of, sooner than you can imagine… Our expertise range from Business Contract Hire to Personal Contract Hire and extend to Finance Lease, Outright purchase, Flexible Lease and Short Term Hire.


Contact info

4.9

Excellent

TrustScore 5 out of 5

523 reviews

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1-star

Replied to 75% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

First time trying lease vehicle…

First time trying lease vehicle contracts . So as you can imagine a bit apprehensive as regards going down this road. Spoke to dream leasing , and after a few hours decided to go a head with the contract of leasing with them . My specialist was a gentleman called Anoj Thayalaraj and the amount of help, support and guidance I received from him was unbelievable, apart from getting me a cracking deal , we felt as there was no hard sale or being forced in to signing a contract . My advice to anyone , do you research with dealers and other organisations, but would say give these guys a call as well . I will certainly be returning back to them in the near future .

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

First electric car lease

I’ve had a great experience so far with DreamLease for my first electric car lease. Martin was really clear, thorough, and quick to respond when going through the early stages of the leasing application. I’d definitely recommend them to anyone considering leasing a car.

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

Secured vehicle never materialised

Applied for a lease car weeks before my current lease car was due to be returned. All accepted with no issue and was told that the vehicle was secured. There was subsequently an issue with finance company creating the formal agreement for me to sign, which never materialised. I spent weeks chasing the agreement and was promised it several times, but eventually the salesperson stopped responding to me leaving me without a vehicle for weeks. Very poor and extremely inconvenient.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Leasing my car. Impressive service.

The whole process of leasing my new car was really impressive. I'm used, unfortunately, to receiving Luke warm service but this was truly first rate. Martin Wisby, who dealt with me was professional and attentive to a tee. As an example I completed my finance application on Friday night at 8pm. I obviously expected to wait until Monday for a response. Not so. I got an email at 10.38pm advising that my application had been accepted. Amazing!
This was followed up by a call from Martin the next morning finalising the deal. All in all superb service.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent services

Excellent services, Martin dealt with th order very quickly and all was done in hours. Very communicative and helpful.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Martin was really helpful

Martin was really helpful. He went over all the details promptly as I was keen to get on with it and had the whole thing sorted in a very quick fashion.
I would recommend Dreamlease/Martin Wisby

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Martin was very clear on what I was leasing, helpful on explaining process and made me feel in safe hands. He got me a great deal and I’m very grateful

April 2, 2026
Unprompted review

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