Laylo logo
Visit website

Laylo Reviews 1,166

•
TrustScore 5 out of 5

4.9

Wine Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent taste of the wines and their overall value for money. Many consumers appreciate the attractive and innovative packaging, finding it both convenient and aesthetically pleasing, making the wines suitable for gifts and various occasions. The delivery service is frequently highlighted for its speed and efficiency. However, some people were dissatisfied with the taste of certain wines, describing them as weak or having an odd flavor, and a few experienced issues with product leakage. Additionally, a small number of reviewers reported problems with delivery, including delayed or failed shipments.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the delicious and... See more

Quality

Reviewers consistently express satisfaction with the quality of the products. Customers frequently praise the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Value for money

Customers consistently report positive experiences with value for money. Many reviewers praise the reasonable... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My latest order from Laylo arrived perfectly on time for sharing with friends at a long Easter lunch. After enjoying Laylo wines from all over Europe since they launched in 2020, this one was a fine F... See more

Rated 5 out of 5 stars

Laylo is a small company with an excellent business aim - to sell quality wines in wine boxes and cans via mail order at a reasonable price. The range of wines is quite small but each is chosen to be... See more

Rated 5 out of 5 stars

Good ordering experience. The rose was light, summery and beautifully balanced. The cans of fizz were perfect and not overly bubbly. Lovely packaging and very convenient as we purchased to take to Ke... See more

Rated 5 out of 5 stars

Honestly, I had been skeptical about trying the (any) boxed wine, but after researching the (Naked Wine) history of the owners and the provenance of the Luberon producers, decided to take the plunge... See more

Company details

  1. Wine Store

Written by the company

Putting premium wines made by independent winemakers into boxes you can feel proud to display on your countertop. 🍷 Fresh for 6 weeks from opening 🌍 Generates 90% less carbon than glass bottles 🚚 Order before midday (Mon-Fri) for FREE next day delivery

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Very happy.

A good variety of quality wines by the box and can.
Excellent delivery time and customer service.
Very happy with this business.

December 2, 2025
Unprompted review
Rated 4 out of 5 stars

Mulled Rose

Triggered by an email, I tried their suggestion of mulled rose. Surprisingly it works!
Don't be put off by the idea of a winebox. In Laylo's hands you will get good good wine in a convenient container

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

Delicious wines, gorgeous artwork on the boxes, great small, female- owned business and overall excellent value.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service 10/10

Customer service was 10/10 when I had a query, fast and efficient
Wine in a box was very handy for fridge space and meant we could keep it really nice and cold.
Also had the cans which were such fun, and delicious taste too

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

Oozes quality

Very good quality wine, arriving well-packaged in beautifully-designed boxes. So much easier than lugging all that heavy glass about! Great for parties and BBQs and Christmas drinks. It oozes quality.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Yum!

I’d already ordered and enjoyed the Sauvignon Blanc so decided to try the Merlot which is equally delicious. Beautiful packaging too - it looks very pretty in my kitchen.

October 18, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look