The staff and service was 5 star. The vehicle was great and served the purpose. Process to pick up and drop off smooth. If you can book direct through Basildon, you will save a lot of grief dealing wi... See more
Company replied
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As it was the first time I had to hire car, I was a bit sceptical. But the whole process was very smooth and the Branch Manager Barry took the time and explained everything in detail. I have to say he... See more
Company replied
Fabulous service, great pricing and very straightforward. I would definitely use this company again
Company replied
Rented a van from the Basildon branch and the service was faultless. The vehicle was clean, modern, and perfect for the job. The staff made the handover quick and easy, which I really appreciated as I... See more
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Company details
About Drivalia UK - BASILDON
Written by the company
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Contact info
Rawreth Industrial Estate Unit 1, SS6 9RL, Rayleigh, England, United Kingdom
- 01268 536270
4.6
Excellent
23 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Fantastic price and service.
Fantastic price and service.
I recently hired a car from this company and was genuinely impressed from start to finish. The entire experience was smooth, professional, and completely stress‑free. The team were friendly, helpful, and made the whole process incredibly straightforward.
The car itself was spotless, comfortable, and in excellent condition. It felt like driving a brand‑new vehicle. What really stood out, though, were the prices—fantastic value for money without any hidden fees or surprises. It’s rare to find a company that delivers both quality service and great pricing, but they absolutely nailed it.
I’ll definitely be using them again in the future and would highly recommend them to anyone looking for reliable, affordable car hire with top‑tier customer service.
February 7, 2026
Unprompted review
Reply from Drivalia UK - BASILDON
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great choice of cars
Great choice of cars, friendly team made the process easy and fast
July 1, 2025
Unprompted review
Reply from Drivalia UK - BASILDON
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
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