Mark was extremely helpful, his customer service is absolutely amazing. Ended up visiting 10 different companies before here and found this one. Been back again to hire another car.
Company replied
Location
Switch location912 Herries Road - Topcars Sheffield, Sheffield, S6 1QW SHEFFIELD, ENGLAND, GB
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See what reviewers are saying
hello just had a car of drivalia in Rotherham the prize is so cheap and very good costumer service next time anyone need a car try drivalia the best car hire company in country
Company replied
Been a few times now for a car from the Sheffield branch and I have to say they are amazing! So kind and friendly and the service is just so easy, quick and fantastic prices. Wouldn’t use anyone else... See more
Company replied
No stars at all for this company, made an online booking to rent a car for 4 days ,paid in advance a fixed sum . On the website it’s mentioned that the deposit is between £250 and £2500 and when I... See more
Company replied
Company details
About Drivalia UK - SHEFFIELD
Written by the company
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Contact info
912 Herries Road - Topcars Sheffield, Sheffield, S6 1QW, SHEFFIELD, ENGLAND, United Kingdom
- 0114 7020955
4.6
Excellent
33 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Struggled with web site so went to site…
Struggled with web site so went to site helpme so much
January 28, 2026
Unprompted review
Reply from Drivalia UK - SHEFFIELD
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Staff made me feel at easy explanning…
Staff made me feel at easy explanning everything
January 2, 2026
Unprompted review
Reply from Drivalia UK - SHEFFIELD
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Car was good condition and staff helpful
Car was good condition and staff helpful
January 3, 2026
Unprompted review
Reply from Drivalia UK - SHEFFIELD
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Really easy and friendly service
January 28, 2026
Unprompted review
Reply from Drivalia UK - SHEFFIELD
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Fantastic experience would highly…
Fantastic experience would highly recommend
January 25, 2026
Unprompted review
Reply from Drivalia UK - SHEFFIELD
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excellent customer service by mark and…
Excellent customer service by mark and drivalia, would definitely recommend
January 22, 2026
Unprompted review
Reply from Drivalia UK - SHEFFIELD
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
I don’t usually leave negative reviews
I don’t usually leave negative reviews, but I am extremely disappointed and furious with this company.
I reserved a car on the 11th of September and paid the full amount upfront. Shortly afterwards, I received a call from the branch saying there were no cars available and that I would receive a refund within 2–3 working days.
It has now been two weeks, and despite chasing up the refund on three separate occasions, I still haven’t received my money back. This is completely unacceptable.
It is unfair to block customers’ money for so long simply because the website is not updated properly regarding car availability. The lack of communication and delay in refunding is extremely unprofessional, and I will not be using this company again.
September 11, 2025
Unprompted review
Reply from Drivalia UK - SHEFFIELD
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
best car hire company drivalia
hello just had a car of drivalia in Rotherham the prize is so cheap and very good costumer service next time anyone need a car try drivalia the best car hire company in country
October 29, 2024
Unprompted review
Reply from Drivalia UK - SHEFFIELD
Dear customer,
Thank you for taking the time to leave a positive review.
We were pleased to hear that your hire experience was a positive one and look forward to meeting any future hire requirements that you may have.
With best wishes
Drivalia
No stars at all for this company
No stars at all for this company, made an online booking to rent a car for 4 days ,paid in advance a fixed sum .
On the website it’s mentioned that the deposit is between £250 and £2500 and when I attended the office I was asked to pay £1500 deposit . The options were that I will have to pay £900 deposit and pay extra for the car per day , pay an amount per day that I would have never agreed when I made the Initial booking .
So no transparency, hidden charges, misleading informations.
They tricked me in paying a smaller fee and deliberately did not tell me when the booking was made .
They didn’t refund my sum saying that its non refundable so I walked away with nothing
June 18, 2024
Unprompted review
Reply from Drivalia UK - SHEFFIELD
Dear customer,
On booking a Drivalia hire vehicle, whether directly with Drivalia or through a Third Party provider, all Drivalia Hirers are advised on the booking page and also on their booking confirmation voucher, that, in the event of damage to the vehicle during the hire, they are required to cover their excess liability either by the provision of a deposit on a credit card in the name of the Hirer or alternatively by purchasing an excess waiver package from Drivalia.
If you require any clarification on Drivalia requirements please contact us https://drivalia.co.uk/contact-drivalia/
With best wishes
Drivalia
My first and last time using Drivalia
My first and last time using Drivalia. They charged me an extra £150 and despite having booked via booking.com and getting insurance at that time, I was told by the man at the desk that that was not sufficient and was forced to buy their insurance or surrender £1500 as a deposit. Utter scam. I was not alone on the day I was there. Everyone was unsatisfied with Drivalia.
May 19, 2024
Unprompted review
Reply from Drivalia UK - SHEFFIELD
Dear customer,
On booking a Drivalia hire vehicle, whether directly with Drivalia or through a Third Party provider, all Drivalia Hirers are advised on the booking page and also on their booking confirmation voucher, that, in the event of damage to the vehicle during the hire, they are required to cover their excess liability either by the provision of a deposit on a credit card in the name of the Hirer or alternatively by purchasing an excess waiver package from Drivalia.
If you require any clarification on Drivalia requirements please contact us https://drivalia.co.uk/contact-drivalia/
With best wishes
Drivalia
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