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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, perfect fit, and competitive pricing. Many highlight the ease of ordering and the efficiency of the delivery service, often noting that items arrived quicker than expected. The overall consensus points to a highly satisfying purchasing experience, with many consumers recommending the company to others. However, some customers also noted issues with delivery, including delays or items going to the wrong hub. A few reviewers experienced problems with product fit, where items did not match their car as described, or had difficulty with assembly instructions. There were also isolated instances of retaining clips breaking or concerns about the material of rubber mats.

What people talk about most

Product

People report positive experiences with product quality and fit. Customers frequently praise the excellent... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and efficient... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the exceptional quality of... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the competitive and affordable... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to order online and model description and boot position very clear. Nat had no smell and despite arriving rolled up it quickly flattened out. Fitting was easy and it fits better than th... See more

Rated 5 out of 5 stars

This company sets the standard for customer service - nothing short of exceptional Ordered roof bars couple of years ago. One endcap fell off during wash I think Tried to order replacement caps - D... See more

Rated 5 out of 5 stars

Ordered a rear boot mat for a new Kia Sportage. Arrived within 2 days of ordering and is a great fit. Initially I thought it wasn’t right as it didn’t have the extended side pockets and also had cut... See more

Rated 5 out of 5 stars

Having been badly let down by another supplier, I ordered a Boot Liner for my car early Thursday afternoon. Dispatched same day and delivered today, a little over 48 hours from ordering. Fits pe... See more


Company details

  1. Car Accessories Store

Written by the company

DriveDen is a leading UK retailer of custom-fit and universal car travel accessories including; roof bars, roof boxes, car bike racks, dog guards, car mats, rubber boot liners, ice scrapers and much more. So whether you're looking to protect your new vehicle or equip your SUV for your next getaway, DriveDen will have the tailored essentials you need to get road trip ready.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 80% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Boot Liner (Honda CR-V)

Having discovered the cost of original Honda boot liners for my CR-V, I decided to investigate a range of less expensive alternatives. Those sold by DriveDen received generally positive reviews and I was persuaded to go ahead and order one.

Ordering and delivery were both straightforward and the boot liner arrived within the promised timeframe (2-3 days).

When the liner arrived it was rolled up and well packed. After unpacking it I unrolled it and left it for a few hours to flatten out on the floor in the hallway before putting it in my car. It fits quite well although part of one edge still doesn't lie quite flat where it abuts the wheel arch. Nevertheless it should do the job and protect the boot mat from spills etc.!

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

Again another great product and…

Again another great product and brilliant customer service. Ordered the rubber mats for my 24 plate Enyaq. Fit perfectly and they are hard wearing and really good quality. They were a third of the price compared to the manufacturer’s version. I have the boot tray to match too.

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic! So good I’ve already recommended your products to someone else.
The mats and boot liner were a perfect fit and even though the 10% off for buying the two together didn’t work, I’m not fussed because the items are really good quality and the delivery was very quick.

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service – Thank You, Matt!

I recently had an issue with a set of roof bars I purchased, and while these things do happen from time to time, the way my complaint was handled by Matt turned a negative experience into a very positive one.

From the start, Matt was understanding, empathetic, and genuinely keen to resolve the situation quickly and fairly. He communicated clearly, offered a practical solution straight away, and made the entire process simple and stress-free.

What really stood out was his customer-first approach. Mistakes and product issues can happen, but it’s how you deal with them that really matters, and Matt handled everything perfectly. He turned what could have been a frustrating experience into one that has actually strengthened my confidence in the company.

Thank you, Matt, for the outstanding service.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant product.

Delivery was easily trackable and was delivered by their partner courier right on time. Packaging was in good condition. Good assembly guide and can be done by one person. The Cycle carrier looks good and is versatile in that it is collapsible for easy storage. Easy to use clamps and securing straps. Holds my e-bikes well. Very happy with it.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Good price, quick delivery, item exactly as described. Lots of comms between order and delivery as well. Would definitely recommend.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Rubber boot mat

Rubber boot mat arrived on time after I inspected the product and then fitted it into my other half fiesta was very pleased with the fit and she is very happy with it

August 2, 2025
Unprompted review
Rated 4 out of 5 stars

Great Driveden, but poor carrier

Service from Driveden was excellent but the carrier was poor and I ended up collecting the roof bars from the carriers depot 40miles away. However, Driveden were gracious and refunded an amount to cover the cost of the courier and my fuel without asking. So I’d recommend Driveden because they fulfilled the order immediately but were let down by a poor carrier.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company had my roof box wego 500L for over a year, I snapped off the key in the lock and called them up after I tried to change it and made it worse, and they said pop down and we will sort it out . Within 15min they had sorted my new locking system and new barrels in both side , can not thank them enough,

July 29, 2025
Unprompted review

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