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DriveTime Car Sales - Baton Rouge Reviews 

68
TrustScore 4.5 out of 5

4.4

9977 Airline Hwy, 70816 Baton Rouge, LA, US


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Rated 1 out of 5 stars

I co signed a car for my sister then My truck broke down and I was told that if a person buys a car from drivetime they are only allowed to purchas 1 car no others.Seems off like they dont want repea... See more

Company replied

Rated 5 out of 5 stars

Everything eas so great, from the time I entered and when the whole process was complete. I had such a great salesman named DJ. He was so patient with me, very understandable, and explained everyt... See more

Rated 5 out of 5 stars

I started with Trey in BR. Hes was very helpful but couldnt come back to see him. So I worked with George & he was amazing. He thought like a father to get my daughter a good reliable care. George wa... See more

Company replied

Rated 5 out of 5 stars

Now, I am giving a 5 star because of the customer service received by way of the GM, Mr. Moreno located at the Baton Rouge location. On the negative side, I was deceived by the salesperson Mr. Shawnta... See more


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Baton Rouge

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 9977 Airline Hwy, 70816, Baton Rouge, LA, United States

  • 12258316181
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4.4

Excellent

TrustScore 4.5 out of 5

68 reviews

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4.4

All reviews

(68)

3,526 reviews in the last 12 months

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Rated 5 out of 5 stars

We had a great experience here at drive…

We had a great experience here at drive time! DJ was amazing and made buying a car here so easy! He met all of our concerns! Thanks DJ and keep up the great work!

September 6, 2025
Unprompted review
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Reply from DriveTime Car Sales - Baton Rouge

Hello Alicia Brown, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

Best experience!

September 6, 2025
Unprompted review
DriveTime Car Sales - Baton Rouge logo

Reply from DriveTime Car Sales - Baton Rouge

Hello Lenora Hood, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

Everyone was really nice and easy to…

Everyone was really nice and easy to work with the environment was awesome

September 6, 2025
Unprompted review
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Reply from DriveTime Car Sales - Baton Rouge

Hello Chris, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

I started with Trey in BR

I started with Trey in BR. Hes was very helpful but couldnt come back to see him. So I worked with George & he was amazing. He thought like a father to get my daughter a good reliable care. George was transparent & laid out all options. I would tell anyone to visit & get to know these guys if you want a good experience with a used car dealership.

September 6, 2025
Unprompted review
DriveTime Car Sales - Baton Rouge logo

Reply from DriveTime Car Sales - Baton Rouge

We appreciate you sharing your experience with us, Suzanne Alban. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know George was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Drive Time: Baton Rouge, Louisiana

My second time doing business with Drive Time in Baton Rouge, Louisiana. Sad to say, I bought and financed my first vehicle through Drive Time only 6 months ago. My vehicle was a total loss so I went to Drive Time simply just looking. Had no idea that I would be blessed to drive off in my new vehicle the same day. Mr. Dante, same salesman as my first time assisted me this second time as well. He is excellent and professional. He will make sure that you have no questions about anything. First time meeting the general manager Mr. Nick but when I tell you that he will do whatever he can to get you in the vehicle of your choosing or liking.
I am a true customer of Drive Time for life! I pray that they never leave the Baton Rouge area cause they make the car buying experience so smooth for you!
Thanks Drive Time-Mr. Dante and Mr. Nick! Everybody there is just wonderful!!!!!!

May 31, 2025
Unprompted review
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Reply from DriveTime Car Sales - Baton Rouge

We appreciate the 5-star rating you submitted, Lerolyn. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that the Baton Rouge dealership was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 1 out of 5 stars

bad used car

sellin : bad cars not good transmitions not good AC and many others problems $19.999 car sonic chev 2015 only run a one month and the problems start show in this company is not good.

March 22, 2024
Unprompted review
DriveTime Car Sales - Baton Rouge logo

Reply from DriveTime Car Sales - Baton Rouge

Thank you for leaving your review. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

Datane was very helpful and honest.

Datane was very helpful and honest.

September 21, 2024
DriveTime Car Sales - Baton Rouge logo

Reply from DriveTime Car Sales - Baton Rouge

Thank you for sharing your feedback with us, Angele Lockhart.
We're thrilled to know you had a positive buying experience with Datane at our Baton Rouge DriveTime.

We appreciate you submitting a review!

Thank you,
DriveTime Customer Relations

Rated 5 out of 5 stars

I found this company on line and right…

I found this company on line and right away I noticed really nice cars on the lot my credit not that great but on making the appointment the guy said they work all credits so I met with Salesman K Jay whom is very professional who sold me this nice car and explained everything in detail i would definitely send other people there.

June 6, 2024
Rated 3 out of 5 stars

Super disappointed

Honestly, I'm so disappointed, not with the salesman I had. I'm disappointed because I had done fell in love with my lil Kia Soul. Purchase today, 5/25/24, broke down 5/25/24 and left me on highway in Baton Rouge, on my way home to lafayette. I'm not downing the business at all. My advice is to test drive on the highway. I'm so disappointed 😞

May 25, 2024
Unprompted review
DriveTime Car Sales - Baton Rouge logo

Reply from DriveTime Car Sales - Baton Rouge

Thank you for leaving your review, Brenda. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

Updated.

Now, I am giving a 5 star because of the customer service received by way of the GM, Mr. Moreno located at the Baton Rouge location. On the negative side, I was deceived by the salesperson Mr. Shawntavis Alexander. I will not go into detail here. The good news is I was able to get it rectified via the GM Mr. Moreno, Thank you.

March 11, 2024
Rated 4 out of 5 stars

Bad cars

The experience in the store is good. But after buying the car is where the trouble comes in at. I have had so many problems with this car. So wait before you say I picked a bad car. First the button for the side view mirrors went out silver rock didn’t cover it. The cv boot was bad, then 2 months later the motor went out. It been 2 more months and now the Alternator has went out. And the place where they send you to fix your car , it was at least 6 drive time cars came in to be serviced all had major problems.

February 28, 2024
Unprompted review

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