Nick provided outstanding customer service. The process went extremely smooth. The car was in excellent condition and very clean. I came here to purchase a 2023 Hyundai Elantra SEL because two months... See more
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Review summary
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It was the Salesperson Matt that made my experience exceptional. He listened to everything that I had to say regarding my need for purchasing a Car. He cared about my experience at Drive Time. He care... See more
Manager was very nice and very helpful. Broke everything down nicely to my understanding, also very understanding with my concerns with any questions that I had. I would definitely recommend family an... See more
Mr. Willie was definitely a pleasure! He worked to get us a down payment lower than we expected and was amazingly patient. We rode out on some good wheels thanks to him. Also, the AC worked ve... See more
Company details
About DriveTime Car Sales
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
7457 E. Hampton Ave., 85209, Mesa, United States
- (888) 290-0148
- approvals@drivetime.com
- www.drivetime.com
Discover DriveTime
4.5
Excellent
29K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Jose was great
Jose was great
Had me in car within an hour
Thank you very much and great job driveTime
July 11, 2026
Marissa was really sweet and very kind…
Marissa was really sweet and very kind she answered all the questions with accuracy and made answers very clear
July 11, 2026
Unprompted review
Fayetteville NC store
The guys at the Fayetteville store were great. Everything went smoothly and fairly quickly
July 11, 2026
Ahmenah was EXCEPTIONAL!!
Ahmenah was EXCEPTIONAL!!! From the time I called, to walking in, I received the best customer service experience. She was very pleasant, knowledgeable, and personable. She made the entire process seamless! I walked out with my keys in my hand and paid nothing, besides buying insurance. 10/10! I purchased with Drive Time in 2019 and paid that car off and never had issues with it and still don’t. I can say that I love doing business with them. Great quality vehicles.
July 11, 2026
Unprompted review
The person that help me was Marcy
The person that help me was Marcy. She was very helpful. She made it very fun and easy
July 11, 2026
Emily Taylor is fantastic
Emily Taylor is fantastic. She went above and beyond to help us get our Chevrolet Spark. She called ran numbers for infoe for us and bam we were driving away. We love her. And will definitely buy from her again.
July 11, 2026
Time to drive with DriveTime
It was a great experience and all nice people!
July 11, 2026
Unprompted review
We first had the MOSTTT amazing…
We first had the MOSTTT amazing customer service. Our sales lady Anna was absolutely amazing. She was patient, very, very informative, and made us feel like she cared about our experience. We were also happy with the warranty that we were offered. Great experience!!!!!!!
July 11, 2026
I was In need of good means of…
I was In need of good means of transportation and the Tram at Drive time were great. The sales agent Estrella was so nice and patient with me. She showed me so many cars without hesitation. Estrella explained all the terms and was a Great salesman. When I picked our the right vehicle for me. She showed all my options and made me buying my Suv a pleasant experience.
July 11, 2026
Very helpful and patient
Glad they/Cam took the time out to help me with a new purchase, she was very helpful and kind. I give Drive time and A-Plus on there business, much appreciated, thank again.
July 11, 2026
Great salesman car could have been…
Great salesman car could have been detailed and cleaned more
July 11, 2026
They waste your time .fill out…
They waste your time .fill out application on line they say your approved..so we Drive for a half hour for nothing she goes put 15000 down lol what a joke Kristen is a joke of a sales lady bc if I had 15000 dollars I'll go buy a car not finance
July 11, 2026
Unprompted review
They were no help to me ever
They were no help to me ever , don’t trust them because of known for conning other people daily. This keep of so call car service is full of crap , shame on them for giving many people con jobs on them . Would not recommend them to anyone
February 9, 2026
Unprompted review
Deceiving
I did the online review it gave me a high down payment the dealer said come in and they could work with it well that was a lie. I do not recommend.
July 10, 2026
Unprompted review
Good customer service
July 10, 2026
Manager and staff did a great job…
Manager and staff did a great job getting me in and out. 10 star customer service friendly and answered every question I had.
July 10, 2026
Everything was great
Everything was great. They made car buying easy. & got me right what I wanted!!
July 10, 2026
Bri was helpful and thorough and made…
Bri was helpful and thorough and made the purxhasing process so easy. Thank you.
July 10, 2026
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