Banner for DriveTime Car Sales - Charleston

DriveTime Car Sales - Charleston Reviews 

66
•
TrustScore 4.5 out of 5

4.7

2125 Savannah Hwy, 29414 Charleston, SC, US

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

we had a great experience with drive time we got there by 11 o’clock. You guys just opened up. We were looking at vehicles and the sale person waited and then came out to talk to us so she was not in... See more

Rated 5 out of 5 stars

Most times when you’re at a dealership, you feel pressured into purchasing a vehicle but here everything was to my terms. I didn’t feel like my salesman was after commission more than finding what wou... See more

Rated 5 out of 5 stars

Jacob was wonderful . He helped me with picking not just a car helped me pick an investment . The entire staff was concerned about me not just making a sale it was the best buying experience in my 50... See more

Company replied

Rated 5 out of 5 stars

Exceptional service. Very kind, helpful and hardworking. Thanks for answering all my questions about the vehicles I was interested in. I’d like to include that they did not pressure me into buying the... See more

Company replied


Company details

  1. Used Car Dealer
  2. also in
  3. Auto Market
  4. Car Dealer
  5. Car Finance and Loan Company

About DriveTime Car Sales - Charleston

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 2125 Savannah Hwy, 29414, Charleston, SC, United States

  • 18437668966
Promotion box for DriveTime Car Sales - Charleston

Discover DriveTime

Shop every car with your personalized terms!

4.7

Excellent

TrustScore 4.5 out of 5

66 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(66)

2,758 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional customer service

Everyone was very nice. I was put in a pickle and I walked away with a car that same night. I did come in an hour before closing and workers stayed till 9:30 with me to help. I couldn’t appreciate it more. Will be shopping here again if anything ever does happen.

September 24, 2024
DriveTime Car Sales - Charleston logo

Reply from DriveTime Car Sales - Charleston

We appreciate the 5-star rating you submitted, Robert . It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that [Employee Name/Location Name] was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

My experience with Kyle at the Charleston, SC dealership.

My experience with Kyle at the Charleston location was seamless. He was informative and presented all options without rushing me to make a decision. Pleasant, helpful and knowledgeable the best traits for a person assisting with a purchase. I will recommend anyone to go see Kyle if they want to make a car purchase.

SJ

July 27, 2024
Unprompted review
Rated 5 out of 5 stars

I talked to Ethan Gerald over the phone…

I talked to Ethan Gerald over the phone before I came into the dealership and he was very benevolent, he took his time and went over every step with purchasing my first car , he made it feel like buying a piece of cake I’m pretty happy with the 2019 Kia optima I got today when you go to DriveTime ask for ETHAN GERALD dude rocks !

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

Charleston SC Team is the best!

The whole team help me get into the car I want. It took a while and some trying but worth it in the end! The cars are pre owned and it was just what I need. The process is not hard at all. Verifiable income and information and you are good to go. I’m very thankful for the help. Enjoyed the test drive and experience. I would recommend to my family.

June 9, 2024
Rated 4 out of 5 stars

The process was pretty good however…

The process was pretty good however there was a snafu and that the cars were mixed up and we had to come back a second day. I still don’t understand how that happened but overall the people were really nice that we worked with.

May 23, 2024
Rated 5 out of 5 stars

Best car shopping experience ever

Most times when you’re at a dealership, you feel pressured into purchasing a vehicle but here everything was to my terms. I didn’t feel like my salesman was after commission more than finding what would work for me. Ethan was very helpful and even provided tons of information just in case I needed directions after leaving. What an amazing experience.

November 15, 2023
Rated 5 out of 5 stars

We went to the Charleston branch to…

We went to the Charleston branch to purchase a car. This is the second car I have purchased from this location. Yes, I still have the first one. This new car was for my daughter. Kyle was the service member we got. He was great. I would definitely recommend using this location.

November 6, 2023
Rated 1 out of 5 stars

You guys need to stop by and cars from…

You guys need to stop by and cars from here cuz obviously I bought my car back in May I only put $3,000 miles on it and I'm already having problems with it I already paid $600 to get it fixed and it's still not fixed so remind yourself when you buy a car from here you're buying a lemon

October 6, 2023
Unprompted review
DriveTime Car Sales - Charleston logo

Reply from DriveTime Car Sales - Charleston

Thank you for leaving your review, Ian. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 3 out of 5 stars

Need more

With all I've been and going to get done. This would be a dream come true

May 29, 2023
DriveTime Car Sales - Charleston logo

Reply from DriveTime Car Sales - Charleston

Hello Margaret,

Thank you for taking interest in DriveTime. We would encourage you to visit our website at www.DriveTime.com to view our available inventory, submit an application or locate a local dealership. You may also contact our Corporate Sales team at 800-965-8042, and a representative will be glad to answer any questions you may have.

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Great Experience

This was probably the easiest and least stressful purchase of a car I have ever been a part of Kendall and everyone here did an awesome job. I was legitimately in and out in a little over an hour. The car I bought was exactly as it was listed too.

April 29, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look