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DriveTime Car Sales - Colorado Springs Reviews 24

TrustScore 4 out of 5

3.9

175 N Academy Blvd, 80909 Colorado Springs, CO, US


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Rated 1 out of 5 stars

Extremely overpriced and very unwilling to work with most people. Had a very close friend of mine purchased a car through here lost a job through a family death and was only two weeks late after being... See more

Company replied

Rated 5 out of 5 stars

I have bad credit and not a lot of cash. When my truck's engine died and the repair bill would have been enough to buy another car, DriveTime got me into a nice ride with very little down. Was the int... See more

Rated 5 out of 5 stars

Drive Time was great. Braedon branch manager was professional, made them process stress free. Made the entire process easy, drive time isn’t based on commission so they don’t hassle. Great selection o... See more

Rated 5 out of 5 stars

Austin was very helpful on getting me my first car. Everyone was super friendly and helpful and I couldn’t ask for a better experience. Definitely recommend when someone is looking for their first car... See more


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Colorado Springs

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 175 N Academy Blvd, 80909, Colorado Springs, CO, United States

  • 17199883365
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3.9

Great

TrustScore 4 out of 5

24 reviews

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Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Extremely overpriced and corrupt

Extremely overpriced and very unwilling to work with most people. Had a very close friend of mine purchased a car through here lost a job through a family death and was only two weeks late after being on contract for over a year and was never late prior and decided to take the car after it was almost half paid off. This is a very crooked company. Be careful with your money and do not trust them. You are better off going to any other dealer because they will stick to the actual price that they post. They don’t keep adding extra charges. This is only this company!! don’t let them give you the bullshit that that’s what everybody does and that’s what interest is no they’re trying to quite literally get 3 to 4 times of what the car is actually worth without even fixing it when they sell it.

October 7, 2025
Unprompted review
DriveTime Car Sales - Colorado Springs logo

Reply from DriveTime Car Sales - Colorado Springs

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

Rated 5 out of 5 stars

Helpful staff & great customer service

Loved my experience here! Hugo & Zulun were so helpful; they made the experience super quick & painless! Love my new car!

December 11, 2025
Unprompted review
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Reply from DriveTime Car Sales - Colorado Springs

Hello Francesca Trejos-Zamora, Thank you so much for taking the time to review your visit at our Colorado Springs DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Great experience!

Zulun Shimonov was extremely professional and very in depth on all processes throughout our interaction. He was knowledgeable and understanding of all question or concerns that were brought up.

December 11, 2025
Unprompted review
DriveTime Car Sales - Colorado Springs logo

Reply from DriveTime Car Sales - Colorado Springs

Thank you for taking the time to leave a review, George! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

ALEC AND HUGO WERE AMAZING!!

ALEC AND HUGO WERE AMAZING!!! They have great customer service
my needs were met, and felt like family!! Very friendly/ family place, and patience as well during the entire process! Thank you for my new car!! Everyone should check them out for your car needs : )

December 21, 2024
DriveTime Car Sales - Colorado Springs logo

Reply from DriveTime Car Sales - Colorado Springs

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations

Rated 5 out of 5 stars

Alec and Hugo were fantastic!

Alec and Hugo were fantastic. Couldn’t have asked for a more pleasant experience.

December 16, 2024
DriveTime Car Sales - Colorado Springs logo

Reply from DriveTime Car Sales - Colorado Springs

We appreciate you sharing your experience with us, David. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Alec and Hugo were able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 4 out of 5 stars

The Sales Associates were great but…..

The Sales Associates were great! Very pleasant, knowledgeable and pleasant! However the reason it’s not a 5 star are a couple of Drive times policies. First the vehicle was dirty, not vacuumed out or at-least not very well, the outside of the car was dirty and also had vomit down the side of the car. (It’s worth mentioning that the GM did pressure wash the vomit off). I was told their car detailers only come around once per week. So that was frustrating. In addition, DriveTime does not fill up the gas tank upon purchasing the vehicle, company policy. Every other dealer fills up your gas tank upon purchasing a car from them. I found this in addition to car not being clean, very frustrating. It was because of the sales rep that I gave this 4 stars and not 3.

July 29, 2024
Rated 5 out of 5 stars

Low on cash AND bad credit? DriveTime time, lol.

I have bad credit and not a lot of cash. When my truck's engine died and the repair bill would have been enough to buy another car, DriveTime got me into a nice ride with very little down. Was the interest high? Yes, but unlike other dealerships that wanted to charge just as much interest AND needed a co-signer, DriveTime took my income into consideration and made a deal that worked for me. And the payments are half what a month of Uber would be, and a quarter of a rental car.

July 11, 2024
Rated 5 out of 5 stars

Drive Time was great

Drive Time was great. Braedon branch manager was professional, made them process stress free. Made the entire process easy, drive time isn’t based on commission so they don’t hassle. Great selection of vehicles. Definitely recommend and will be back again.

June 22, 2024
Unprompted review
Rated 5 out of 5 stars

Cory and Austin

Cory and Austin were just absolutely amazing to work with. I went in and they helped me get what I wanted. Would definitely do business with them again

February 2, 2024
Rated 5 out of 5 stars

What an amazing experience I had at…

What an amazing experience I had at drive time my salesman was Bradon he was very knowledgeable and professional great down payment and great vehicle very happy with my purchase I really enjoy my new vehicle thank drive time

June 17, 2023
Unprompted review
Rated 3 out of 5 stars

Don't no yet

Don't no yet
Just signed up..

June 21, 2023
DriveTime Car Sales - Colorado Springs logo

Reply from DriveTime Car Sales - Colorado Springs

Thank you for taking the time to rate your DriveTime experience. We would like the opportunity to look into your situation and see how we could have done better. If you wish to discuss your experience further, please call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

Thank you guys and drive time

Thank you guys and drive time, you guys made this buying experience very easy and fast, Austin was a great salesperson I really appreciate his professionalism. Keep up the good work, I will definitely recommend drive time to people I know, thanks again.

May 15, 2023

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