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DriveTime Car Sales - East Las Vegas Reviews 

63
TrustScore 4.5 out of 5

4.5

3030 E Sahara Ave, 89104 Las Vegas, NV, US


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Rated 5 out of 5 stars

I'm just going to say Elena is amazing she is the only person I would trust for anything she made things so easy for me she was so helpful and knowledgeable. This woman went above and beyond for me st... See more

Rated 5 out of 5 stars

We had an excellent experience shopping for a car with our great Friend Kolt Flemmings. He was extremely helpful. We test drove multiple cars and he never seemed anything but helpful and willing to he... See more

Rated 5 out of 5 stars

Although the selection was very limited Braxton helped me pick out a car that fits my lifestyle. I'm getting back into the dating scene and I needed something sexy. Clay took over the next day and he... See more

Company replied

Rated 5 out of 5 stars

My son and myself worked with Tyrell on Sahara we had a great experience! We picked a beautiful car he was very helpful, listened to our needs and did not try and push into something we couldn't affor... See more

Company replied


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - East Las Vegas

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 3030 E Sahara Ave, 89104, Las Vegas, NV, United States

  • 17024571602
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4.5

Excellent

TrustScore 4.5 out of 5

63 reviews

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4.5

All reviews

(63)

3,717 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Great experience buying a car and trading my old one in!

October 14, 2024
DriveTime Car Sales - East Las Vegas logo

Reply from DriveTime Car Sales - East Las Vegas

Thank you for leaving your review, Erica. We love hearing that you were pleased with your experience at East Las Vegas DriveTime.


We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Rated 5 out of 5 stars

Jeff H at the East Las Vegas location…

Jeff H at the East Las Vegas location was absolutely Amazing!!! I definitely recommend going to see him if you need a vehicle. He was Amazing to talk to over the phone, then meeting him in person he was even better! He was very upfront about everything and explained
everything without being pushy or rude.
The entire process was quick and painless. Jeff is the Best!!

October 11, 2024
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Reply from DriveTime Car Sales - East Las Vegas

We're grateful to have you as a valued DriveTime customer. Our goal at DriveTime is to ensure we provide high-quality customer service during every interaction, so we're happy to know that the sales team was able to help you find the right car for you. Thank you for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Great Service - Got Our Car!

Ty was a great help in our search for an affordable and reliable car. The staff were upbeat and Ty was transparent and knowledgeable of the process. Would definitely recommend!

July 6, 2024
Rated 5 out of 5 stars

My sales person was very knowledgeable

My sales person was very knowledgeable, Very friendly and and very helpful. My wife and I had have a good Time with the gentleman. You went over the documents very carefully making sure we understood. This is my fourth car.I'm driving.I'm very happy with each and everyone.

June 19, 2024
Rated 3 out of 5 stars

The assistant manager is wonderful

The assistant manager is wonderful but the black male sales agent(I am black as well) is not very nice. I know he can be nice because he was nice to a non black female. He was very monotone and short with me, seemed annoyed by my questions and was not helpful in general. The assistant manager helped me a lot she was very nice and kind, I am glad she was able to help me as I was stressed buying a car last minute.

February 3, 2024
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Reply from DriveTime Car Sales - East Las Vegas

Thank you for providing us with your feedback regarding your experience with our East Las Vegas location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

Rated 1 out of 5 stars

I purchased a 2017 Nissan Altima SR 29…

I purchased a 2017 Nissan Altima SR 29 days ago and I already have to come out of pocket for rental car expense and for the deductible for the extended warranty because their is clearly something wrong with the transmission. I hit the gas pedal and the car REVS but will barely move. I don’t have the money right now and don’t know what to do. I am a few hundred miles over the free DT warranty and of course they are like sorry! Ugh I feel like I was sold a lemon. 🍋 I would NOT recommend them to ANYONE

January 10, 2024
Unprompted review
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Reply from DriveTime Car Sales - East Las Vegas

Thank you for leaving your review, Kiyn. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

Very happily suprised

I have always that buying a car was a big stressful hassle that involves a lot of negotiating, and getting passed back and forth from commission hungry salesman to distrustful finance guys while sitting in a waiting area drinking stale coffee. And until now, it has been. The people at Drive Time of East Las Vegas have completely changed my opinion on this.
From start to finish, U never felt pressured or like I was just another naive shopper to take advantage of. They were very polite, knowledgeable attentive and while doing all the steps necessary to get me the car I wanted for me, they explained and helped me to get my new car in a way that was actually very relaxed and even enjoyable
I never once felt pressured or hustled and I am very confident that I got a great deal. They have forever changed my opinion on buying from a dealership and I actually look forward to going there again for my future car buying needs.
Thank you Drive Time, I will happily recommend you to anyone I know who's looking to buy a new car.

November 9, 2023
Rated 5 out of 5 stars

Sublime experience,

Danny was great, he hooked me up with a insurance company at the last minute and got me driving the same day. Very helpful and personable. Would recommend you speak to him when you go in if possible. As soon as i walked through the door i was greeted and taken care of right away, and they had free water which was cool.

August 18, 2023
Rated 1 out of 5 stars

Bad customer service

I just called the office on Sahara to ask some questions the lady was very unprofessional she sucked her teeth and said oh my god because I asked for a manager I hate that they even have my social security number I don't even want to go to that office she made me feel very uncomfortable with the fact that they have my information

June 5, 2023
Unprompted review
DriveTime Car Sales - East Las Vegas logo

Reply from DriveTime Car Sales - East Las Vegas

Thank you for providing us with your feedback regarding your experience with our East Las Vegas location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

Rated 1 out of 5 stars

Do not purchase from Boulder and Sahara Manager Rude

The store Manager at Sahara and Boulder was very rude. He treated me with disrespect and shouted at me. He walked off and said he would send someone else to help me. I was left standing for 30 minutes outside. I walked in and he was sitting at his desk doing nothing. I was told they don't have the time to show me so many cars. I said I only asked to see 2. Finally someone came to help me. A woman showed up for work, Elana, and she saved me as a customer. I ended up purchasing, but only because I had to bring my brother, a male, up and help me and only then did I receive respect from the staff. Elana was the only person that helped me stay. Las Vegas, Nevada, East side Boulder Hwy and Sahara. I was already frustrated because they sold me a car and when I left it broke down and I was treated like it wasn't a big deal. The store Manager was rude, lazy, and could care less

April 8, 2023
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Reply from DriveTime Car Sales - East Las Vegas

Thank you for providing us with your feedback regarding your experience with our East Las Vegas location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.

Rated 3 out of 5 stars

WAITING TO BE HELPED FOR ALMOST 2 HOURS…

WAITING TO BE HELPED FOR ALMOST 2 HOURS UNTIL WE MENTIONED "CASH" WILL BE PAID FOR VEHICLE, THEN TOOK HOURS MORE TO COMPLETE THE "PURCHASE" OF VEHICLE. STILL THAAANK YOU ALL FOR YOUR TIME OF WHICH WE WERE TOLD CONSTANTLY THAT SOMEONE WAS COMING IN TO HELP US NEXT. APPARENTLY MORE HELP IS NEEDED, THE END!

March 24, 2023
DriveTime Car Sales - East Las Vegas logo

Reply from DriveTime Car Sales - East Las Vegas

The time spent in a dealership can vary between customers but we strive to provide a quick and streamlined car-buying process for all customers. Our main goal is to ensure you leave the dealership feeling informed and confident in your purchase by covering all aspects of the deal with each customer. We certainly don't want anyone to feel rushed and hope to personalize each experience.

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