DriveTime Car Sales - Fort Worth Reviews 

I bought a 2015 Jeep Compass that was supposed to be a 2018 Jeep Compass...Laura was not paying attention to my texts and I got a POS of a vehicle that I had to take all the way to Lewisville to trade out for a 2017 Jeep Renegade. I love the vehicle but I have already had to change the oil, Change both Cabin and air filters and spark plugs. The oil was nasty and the filters had leaves and twigs in them. I was told everything was changed out ... but wasn't a fact. The Lewisville people were very helpful and worked fast as possible to get me in and out and I will buy from them in the future..not the one in Fort Worth. I would like to get my money back for the parts I had to buy. After all I spent $112.78 on the parts and another 68.00 on the oil change.

Take the car to a licensed mechanic please before purchasing.. I had the car for only 9 months the head gasket blowed and of course they couldn’t help me into something else .. It takes 7 years for that to happen non stop problems.. Save yourself time and invest your money into another company.. They will tell u they action the car off but sale it to another customer and add it to your credit so they could get double the money smh I’m so disappointed never missed a payment and they couldn’t help me .. Stop selling lemons period.. I’m still blessed tho I don’t wish this on no one.. Stop scamming folks that work hard for their money..

I bought a 2020 kia soul on 4.12.25. Within 4 days the engine light came on. I called drivetime and was told to take it to a place to be checked.
I had to wait a couple days which put it past the 5 day return policy. I am told the car has a transmission problem and the place I took it to doesn't deal with transmissions.
I should have known not to get the car when they made an error with the first car we chose. It is ridiculous that I've had the car under 2 weeks and I have to worry about a major problem.

I think my experience in buying a car was nice and smooth. Ashley Kelly is an awesome car saleswoman. Thank you guys!

Joseph Kayembe was very patient. It was a long process. I had a lot of questions since I knew absolutely nothing of what was being talked about. He was very good at going into detail so I could understand the whole process.

Joseph Keyembe was just the Best.He was so patient with me.He took his time and explained very thing,and took his time with me not knowing what SUV I wanted.

Uploading paperwork, constant communication, viewing car options and reserving, informative rep and very helpful easy approval process and then a wonderful vehicle to drive off with...THANKS LAURA!!

They made it such an easy process. I was in and out with the car I wanted. Laura Scott did a great job.
Thank You

Joshua and Laura were great! They made the whole process so fast and easy

Laura was so kind and helpful. Told her what we needed and could manage. Place was very informative. Great video. Very fast also. Gave us a choice of cars. We picked one. She brought it to us. We drove it. Love it. Signed and paid. 45min total time there.

Blake at the Fort Worth location was so helpful. He understood what i was looking for and what I wanted in a car. Blake answered all my questions and concerns. He was able to get me in a car and drive it off the lot same day. He was super sweet to my son, he is 8, and answered his questions without being annoyed with him. Blake thank you so much for everything you did to help me.

I needed a car representative got me one in my price range and warranty on it when I wanted it and how I wanted it .

Laura Scott was so professional and welcoming. She did not try to con or trick me like most salespeople do. My husband will be coming for a car, and he's coming to see you Ms. Laura!!! Oh btw...... I got a Jeep Cherokee!!! Thank you Ms. Laura!!!

I was help by Laura at Fort Worth location
She was very helpful and had good customer service.

Artivia Ford was very professional. She was wonderful. The process was fast and easy

This is my second vehicle purchased from the dealer in fort worth. The first vehicle's engine went out before it's first oil change. I decided to give it another shot my second vehicle has now stopped operating properly due to either trouble with the hybrid engine or the actual engine. I've has the car 5 months. I was not informed that no extended warranty was offered on the hybrid and in fact only found out when the car broke down I had a 100,000 mile warranty on the hybrid engine. The vehicle had 90,000 miles when I purchased it. Drivetime has effectively set my plans to rebuild my credit all the way back to square one as I'm having to pay out of pocket for towing, rental, car insurance, diagnostic fees. I should have been given more information about the hybrid and the potential for issues. This is now the second vehicle that has experienced engine trouble I've purchased. I do not know if it is the dealership itself or drivetime as a company but this is unacceptable.

Laura was very helpful and made my experience a breeze. She listened to what I wanted and did not give me the run around or was not pushy when selecting vehicle.

i just saw was a great place to invest my money in some great car

Ms Laura was amazing. She was patient and gave me time to make sure I was getting the right car for me. She helped me with making sure my purchase went smooth because if my busy schedule by getting most of my info done before I came to pick up my vehicle and had all my ppwrk ready in a timely manner. Great experience.

Laura thank you for helping me make my new purchase of my car go so smoothly.