I purchased a car with DriveTime and if I had not been driving 200 miles to close this deal I would have turned it down.First of all I only had a small down payment. But right before I headed out to g... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Lauren was absolutely AMAZING! She was so kind, extremely patient, knowledgeable, and very helpful. This best experience I’ve ever had purchasing an automobile and it did not take very long. I would r... See more
Company replied
The customer service was amazing at DriveTime. I walked over there from having a bad experience at Drive Casa, and I was taken care of immediately. I walked in with a car in mind, a down payment and w... See more
Company replied
Ashley was awesome to work with, she made me very comfortable and the process is painless. This is my second vehicle from DriveTime and they are both quality vehicles. I highly recommend Ashley and D... See more
Company details
About DriveTime Car Sales - Fort Worth
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
3333 Alta Mere Dr, 76116, Fort Worth, TX, United States
- 18177389415
Discover DriveTime
4.6
Excellent
86 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Choose,Submit, Test & Approve & Drive Away
Uploading paperwork, constant communication, viewing car options and reserving, informative rep and very helpful easy approval process and then a wonderful vehicle to drive off with...THANKS LAURA!!
February 1, 2025
They made it such an easy process
They made it such an easy process. I was in and out with the car I wanted. Laura Scott did a great job.
Thank You
January 22, 2025
Reply from DriveTime Car Sales - Fort Worth
Hello Tammy Fagan, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
Joshua and Laura were great
Joshua and Laura were great! They made the whole process so fast and easy
January 21, 2025
Reply from DriveTime Car Sales - Fort Worth
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Laura was so kind and helpful
Laura was so kind and helpful. Told her what we needed and could manage. Place was very informative. Great video. Very fast also. Gave us a choice of cars. We picked one. She brought it to us. We drove it. Love it. Signed and paid. 45min total time there.
January 12, 2025
Reply from DriveTime Car Sales - Fort Worth
Thank you for taking the time to share your DriveTime experience, Jason. We love to hear that Laura provided a great car-buying experience for you at our Fort Worth DriveTime!
Thank you,
DriveTime Customer Relations
Very helpful and understanding of my needs
Blake at the Fort Worth location was so helpful. He understood what i was looking for and what I wanted in a car. Blake answered all my questions and concerns. He was able to get me in a car and drive it off the lot same day. He was super sweet to my son, he is 8, and answered his questions without being annoyed with him. Blake thank you so much for everything you did to help me.
December 28, 2024
Unprompted review
Reply from DriveTime Car Sales - Fort Worth
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
I needed a car representative got me…
I needed a car representative got me one in my price range and warranty on it when I wanted it and how I wanted it .
December 21, 2024
Reply from DriveTime Car Sales - Fort Worth
Hello Keith, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
Thanks Ms. Laura Scott
Laura Scott was so professional and welcoming. She did not try to con or trick me like most salespeople do. My husband will be coming for a car, and he's coming to see you Ms. Laura!!! Oh btw...... I got a Jeep Cherokee!!! Thank you Ms. Laura!!!
December 21, 2024
Reply from DriveTime Car Sales - Fort Worth
Hello Trenecia, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
I was help by Laura at Fort Worth…
I was help by Laura at Fort Worth location
She was very helpful and had good customer service.
December 7, 2024
Reply from DriveTime Car Sales - Fort Worth
Thank you for taking the time to share your DriveTime experience, Corinthia. We love to hear that Laura provided a great car-buying experience for you at our Fort Worth DriveTime!
Thank you,
DriveTime Customer Relations
Artivia Ford was very professional
Artivia Ford was very professional. She was wonderful. The process was fast and easy
September 27, 2024
Reply from DriveTime Car Sales - Fort Worth
Thank you for taking the time to share your DriveTime experience, Shera. We love to hear that Artivia provided a great car-buying experience for you at our Fort Worth DriveTime!
Thank you,
DriveTime Customer Relations
This is my second vehicle purchased…
This is my second vehicle purchased from the dealer in fort worth. The first vehicle's engine went out before it's first oil change. I decided to give it another shot my second vehicle has now stopped operating properly due to either trouble with the hybrid engine or the actual engine. I've has the car 5 months. I was not informed that no extended warranty was offered on the hybrid and in fact only found out when the car broke down I had a 100,000 mile warranty on the hybrid engine. The vehicle had 90,000 miles when I purchased it. Drivetime has effectively set my plans to rebuild my credit all the way back to square one as I'm having to pay out of pocket for towing, rental, car insurance, diagnostic fees. I should have been given more information about the hybrid and the potential for issues. This is now the second vehicle that has experienced engine trouble I've purchased. I do not know if it is the dealership itself or drivetime as a company but this is unacceptable.
August 2, 2024
Unprompted review
Reply from DriveTime Car Sales - Fort Worth
Thank you for leaving your review, Charles. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Laura was very helpful and made my…
Laura was very helpful and made my experience a breeze. She listened to what I wanted and did not give me the run around or was not pushy when selecting vehicle.
July 26, 2024
Unprompted review
i just saw was a great place to invest…
i just saw was a great place to invest my money in some great car
July 29, 2024
Ms Laura
Ms Laura was amazing. She was patient and gave me time to make sure I was getting the right car for me. She helped me with making sure my purchase went smooth because if my busy schedule by getting most of my info done before I came to pick up my vehicle and had all my ppwrk ready in a timely manner. Great experience.
June 28, 2024
Laura thank you for helping me make my…
Laura thank you for helping me make my new purchase of my car go so smoothly.
June 12, 2024
Everything was quick and easy
Everything was quick and easy. My salesman was very nice and helped made my purchase very smooth.
February 24, 2024
The manager was very helpful
The manager was very helpful. The sales person was not very personable. She had a very ugly attitude! I feel like she could have been happier to help. I feel that she needs to have some training on personality.
February 17, 2024
Reply from DriveTime Car Sales - Fort Worth
Thank you for providing us with your feedback regarding your experience with our Fort Worth location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.
Laura Scott Was Great
Laura Scott was very helpful and patient and also once I explained what I was looking for and needed she quickly responded and allowed me to test a vehicle that I fell in love with at 1st site !! I had a great experience from beginning to the end. It was bumps but she was proficient and acted quickly to ensure I had a great experience!
February 8, 2024
Easy car buying experience.
It was a super fast, super easy process. I found my car online, went to test drive the vehicle, paid the required down payment, and drove off with the vehicle I chose.
December 30, 2023
Saleslady was very helpful and was very…
Saleslady was very helpful and was very patient with me. The hardest part was finding the exact car I wanted.
December 24, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.