DriveTime Car Sales - Greensboro Reviews 

Brandon and crew went above and beyond for me. A power steering light was on the dashboard, and I was concerned about the light. The manager took the car to be serviced to find out what was wrong with it and instead of trying to just sell me any car they work with me because that was the car that I really wanted and drove over 200 miles for I really appreciate all that Brandon did. He explained everything thoroughly to me and answered all my questions without any hesitation, you have a real asset with him.

Brandon was AWESOME! He was able to help my son walk out with a NICE Hyundai Elantra with almost $0 dollars down. He was super friendly and knowledgeable. I would DEFINITELY recommend.

I pray that this car buying process ends the same way that it beginned: Blessed. They took the time to help me pick out the car I wanted and when I found out the car they made sure I got it! I'm very special thank you Lauren in Greensboro, NC location and Teneka at the Charleston, SC location!!

then guy that we worked with was great he even came out to help hold my wheelchair so my husband could help lift get me in the car

The customer service was excellent
The sales lady delivered as she promised and the price was just what I was looking for 10/10

If I could give 0 stars I would . I purchased a vehicle from the Greensboro location and 9 days later I was in the shop . Precision tune , shop they recommended who stated there was no issue. Less than 30days the engine light came back on for the same issue. I repaired the issue and now my car is cutting off in traffic ! I reported them to the BBB and it clearly doesn’t matter. These people are selling broken cars ! Selling a used car that you know is broken is WRONG and should be illegal!

I have not heard from the dealership so I was under distress about my plates ect and the dealer requested me to provide lunch and all that for a celebration of me getting approved! I feel it’s all about the selling of a car instead helping the customers in need!

Great service and progress by 2 hours awesome and there are good deal with it !

I purchased a Hyundai Tucson from DriveTime of Greensboro on Wendover Avenue on March 4, 2026. My salesman, Eric Wardlaw, did an outstanding job guiding me through the process. He was professional, efficient, and made the buying experience smooth. Unfortunately, everything after the sale has been extremely disappointing.

On March 31, less than a month after purchase, the check engine light came on and the vehicle would not exceed 60 mph. I contacted DriveTime immediately and was instructed to take the vehicle to a garage that honors the SilverRock warranty. The garage diagnosed the vehicle and informed me that the issue required attention from a Hyundai dealership.

On April 1, I had the vehicle towed to Capital Hyundai, where it has remained ever since. Today is April 6, and as far as I know, the vehicle still has not been inspected. What has made this situation worse is the complete lack of support from both DriveTime and Capital Hyundai. I have called DriveTime, their “special customer service team,” and even requested to speak with a manager. Three days later, I still have not received a single call back.

Meanwhile, I am paying for a rental car out of my own pocket and, apparently, I’m still expected to make my regular car payment on a vehicle I cannot even drive. No one seems concerned about the inconvenience, the cost, or the fact that the vehicle failed so quickly after purchase.

This has been one of the most frustrating customer service experiences I have ever had. While the sales process was handled well, the lack of follow‑through, communication, and accountability afterward has been extremely disappointing. I hope this review encourages DriveTime to take customer concerns more seriously and provide the level of service their customers deserve.

Jamie Great experience made the experience so much easier and fun

Jamie Johnson was amazing!! Willing to let us drive anything and answered every question we had! Great experience working with him!

Today February 11 I came into drive time and my experience was very good and they treated me well.

Lawren was a pleasure to work with. She did what I needed to get me vehicle I wanted

Jamie Johnson was the best! Being a first time buyer he explained everything to me with care and kindness taking his time to get me exactly what I wanted. He is awesome and I highly recommend any and everyone to use Jamie as your car dealer

Great experience

Friendly people easy process

Jamie Johnson is wonderful he made my car buying experience fun and not hectic. Quick and efficient and explained everything very well.

Jamie made my purchase seemless. Love my new car

Mr. Eric Wardlaw was awesome and very happy about doing his job. He helped every step of the way. I highly recommend him if you’re looking for a new or used vehicle. Very friendly and a veteran who will take care of his other fellow veterans.