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DriveTime Car Sales - Greenville-North Carolina Reviews 

43
TrustScore 4 out of 5

4.1

3329 S Memorial Dr, 27834 Greenville, NC, US


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Rated 4 out of 5 stars

The associates were friendly and accommodating. They answered all questions politely and quickly. They even provided phone chargers when both phones died. My only complaint is that the interest rates... See more

Rated 5 out of 5 stars

The salesman Michael was amazing, he went above and beyond to make my purchase possible. When I came in Michael quoted me a price and then the price changed due to income being slightly different, I o... See more

Rated 5 out of 5 stars

I had a great experience in dealing with DriveTime! I knew exactly what I wanted, before going in. And I was able to take a test drive & run everything. The staff there was very busy, but took thei... See more

Rated 5 out of 5 stars

My salesman Michael my car buying experience so easy a the whole team at the Greenville store where so polite so if in ur in the area an u looking to buy ur next car go check out. Drive time in Green... See more

Company replied


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Greenville-North Carolina

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 3329 S Memorial Dr, 27834, Greenville, NC, United States

  • 12524172415
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4.1

Great

TrustScore 4 out of 5

43 reviews

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4.1

All reviews

(43)

3,136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pleasent experience .

The salesman was clear, helpful and patient. It took more than one day and he made sure I was satisfied with the outcome.

November 19, 2024
DriveTime Car Sales - Greenville-North Carolina logo

Reply from DriveTime Car Sales - Greenville-North Carolina

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations

Rated 5 out of 5 stars

Thank You Drive Time for my new…

Thank You Drive Time for my new ride🚕💯💯Customer service was Amazing 😘😘

November 11, 2024
Unprompted review
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Reply from DriveTime Car Sales - Greenville-North Carolina

Thank you for leaving your review. We love hearing that you were pleased with your experience at Greenville DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience! I was in and out! Damion and T’myah were superb in handling my sale! Thanks DriveTime

October 4, 2024
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Reply from DriveTime Car Sales - Greenville-North Carolina

We're grateful to have you as a valued DriveTime customer, Heaven. Our goal at DriveTime is to ensure we provide high-quality customer service during every interaction, so we're happy to know that the sales team was able to help you find the right car for you. Thank you for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations
Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Over all great experience

Over all great experience. Everything explained in detail! I was asked if I had any concerns or questions. David and his team did a wonderful job. I've already told people to go in and check out drive-time. Thank you so much!!

September 2, 2024
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Reply from DriveTime Car Sales - Greenville-North Carolina

Hello {Customer Name}, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 4 out of 5 stars

Great associates horrible rates.

The associates were friendly and accommodating. They answered all questions politely and quickly. They even provided phone chargers when both phones died. My only complaint is that the interest rates for no credit are extremely, incredibly high through DriveTime. The car that I purchased was listed $14,000…$16,000 after fees and such. The financing is $233 every two weeks for 6 years making the car nearly $37,000. Ridiculous rate. But that’s not something the associates can help. Associates themselves are great. DriveTime’s rates just suck.

April 6, 2024
Rated 5 out of 5 stars

Mr. Taylor super Salesman.

Mr. Michael Taylor was the salesman who made everything happen and smooth. He was well knowledgeable and courtesy at the complete process. I was well taken care of.

January 10, 2024
Rated 1 out of 5 stars

If I could give zero stars I would but…

If I could give zero stars I would but because I can’t I put one I’m writing a review so you are warned buying a car from drive time is a scandal and let me tell you why yes the staff is friendly. Yes it’s very easy to get a car from drive time. I purchased two cars on the same day from drive time they tell you you pay a little extra for warranty and if anything goes wrong it’s 100% covered that is a lie so be warned I’ve only had both vehicles for six months and it’s awfully funny both of them start acting up at the same time, I take both vehicles to the mechanic shops that they recommend just for them to say, the problem with the vehicles is not under the warranty, both of them. Then what do you cover nothing it’s a scam. One car is going to cost 1400 to fix the other one 750 that I’m out of pocket. My warranty isn’t even up yet for another couple of months but yet they don’t cover anything so be warned when it comes to something going wrong with the car, they will not honor, what they say I was told when I bought both cars they would be 100% covered. Every car payment I pay extra for this warranty that doesn’t exist. And there is nothing I can do about it so be warned. Liars and scammers.

January 11, 2024
Unprompted review
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Reply from DriveTime Car Sales - Greenville-North Carolina

Thank you for leaving your review, Corrina. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

We picked out our car.

We picked out our car.
David worked on the financing. He was cheerful and very helpful letting us know all the details of the Financing And coverage we would have. Walked us through the whole process.

October 26, 2023
Rated 5 out of 5 stars

Would definitely go back

I went into Drivetime looking for a particular vehicle that I had in mind. Unfortunately they only had 2 vehicles on their lot that I didn't care for too much for. But my salesman Michael Taylor was very patient and helpful in finding the right SUV that's perfect for my family and I. Even though he was try to put into a "soccer mom van' 😕, he still kept in mind the convenience that I was looking for, which was a vehicle that had 3 rows. So with hours of my indecisiveness, I finally made up my mind on a Nissan Pathfinder, from another location that wasn't too far away. Thank you Michael for being so patient and accommodating throughout the process.

October 17, 2023
Unprompted review
Rated 5 out of 5 stars

I went to my appointment at 4 pm very…

I went to my appointment at 4 pm very skeptical. David reassured me that he would get me into a vehicle.
The process was smooth I made my down payment and was turned over to Damion who also did a great job.
I will return for another vehicle when this one is paid off.
DriveTime employees were very helpful, the best dealership I have been to in years.

October 6, 2023
Rated 5 out of 5 stars

This place was great

This place was great. When they say your approved your approved. Others just tell you you are just to get you in. David was a great salesman and really helpful. Will be doing business here again

September 25, 2023
Rated 1 out of 5 stars

An update from my April 21,2023…

An update from my April 21,2023 purchase. My vehicle is STILL NOT REGISTERED due to DriveTime. I’ve been getting the run around for months. I leave to go out of the country on June 21st and still can’t get a straight answer about when the paperwork will be submitted to the real DMV from there middle man processor Wisdom & Authority in Chesapeake Virginia . At this point customer relations is also not really for the customer, it’s just a big circle of BS.

April 21, 2023
Unprompted review
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Reply from DriveTime Car Sales - Greenville-North Carolina

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address the concerns you have. Please give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

Rated 1 out of 5 stars

Manager Lied!!

Everything!! My fiance was told the night before that he was pre qualified to drive home with one of many vehicles on lot.we even named the ones we were interested in and the Manager told him there wouldn't be any problems. We actually get to the appointment early. We test drive 2, chose the 2nd one. Then my fiance was asked could he put more down we agreed on 1000 more making that 5000 for him to be told there were only 2 vehicles on lot he could get. We were very upset and almost left and should, because my fiance was played hard and the vehicle will be going back tomorrow. There is no way he is paying 45,000 for a 17,000 truck that he already put 4600.00 on. Your staff doesn't need to lie to people to get them there just to let them down.

April 28, 2023
Unprompted review
DriveTime Car Sales - Greenville-North Carolina logo

Reply from DriveTime Car Sales - Greenville-North Carolina

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

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