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DriveTime Car Sales - Gwinnett Reviews 46

TrustScore 4 out of 5

4.2

3525 Satellite Blvd, 30096 Duluth, GA, US


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Rated 5 out of 5 stars

I’m here at Drivetime Duluth where I just purchase a 2017 Nissan Rogue SL, and when I say Alan Mychael did the greatest job assisting us with making sure all of our needs were met I can’t chose a bett... See more

Rated 5 out of 5 stars

First we spoke with Ms.Dejah and she helped out a lot the first day , really got the process done quickly for us , really appreciate here taking a lot of time out to help us. Well we didn’t leave that... See more

Rated 5 out of 5 stars

TOP TIER SERVICE , needs way more than 5 stars honestly. Alan Meyers, the goat himself 🐐. Him being very helpful is an understatement he was literally an angel I will definitely be coming back to him... See more

Rated 5 out of 5 stars

Alan was Amazing. He was professional, courteous and put me at ease throughout the process. Thank you Alan for your sincere customer interest ensuring a car buying experience unlike i have had in the... See more


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Gwinnett

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 3525 Satellite Blvd, 30096, Duluth, GA, United States

  • 17706891470
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4.2

Great

TrustScore 4 out of 5

46 reviews

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1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I was Sold a 2017 Jeep Grand Cherokee …

I was Sold a 2017 Jeep Grand Cherokee Laredo with previous accident damage. Charged me taxes when I'm tax exempt!!! Refuse to reimburse the $536.00 100%"VA Disabled Veteran!!! They will be paying a hell of a lot more when I'm done... for Used Car Fraud..Also, came with warranty, and bought an extended warranty.. GA Attorney General needs to shut this place down..NC has already banned them from their state. Georgia will be next!!!!! FRAUDSTERS!!! DULUTH GA...Filed Police report for fraud. FYI purchased GAP insurance. Poor 🦌..Totaled vehicle. There's your FN KARMA Bridgecrest had to pay..haha They're the finance co..who owns Drivetime!!!!!!!

July 11, 2025
Unprompted review
Rated 1 out of 5 stars

On the website the thing that got me…

On the website the thing that got me was u can have one monthly payment as low as 300 . They make things easy . He'll no I should've just gone to a new car dealer and get a new car with my daughter's cosigner I could've instead got hacked in to a car that had problems ok they paid for the problem one of the times the other no . And the time it was at the car shop I lost lots of clients and it work . And I mention to the car sales lady I needed the car for me to make money well right it seem im out of work because of it . And the monthly payment ok I thought it was 2 payments after on the website mentioned one . Now it's turning out to be 3 payment of 300. Seriously .... u guys don't help . Oh you guys do help in bringing my credit down . The sales person mentioned if any issues u got or need help with payment call or check the payment app thing well I did I put it in like schedule a station for the payment it doesn't work u guys can get ur car back instead of making it less headaches u made it more stressful thank u

July 3, 2025
Unprompted review
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Reply from DriveTime Car Sales - Gwinnett

Thank you for reaching out to us. We understand your concerns regarding your payments, and we would encourage you to contact Bridgecrest, your account servicer, at (800) 967-8526, where a representative can further assist you.

Rated 5 out of 5 stars

My sales rep Dajah

My sales rep Dajah, made it pleasant. The process was fast , she was knowledgeable about everything.

I have no complaints,

Gwendolyn Wyatte

January 22, 2025
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Reply from DriveTime Car Sales - Gwinnett

Thank you so much for your kind words, Gwendolyn. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

This experience was amazing it was…

This experience was amazing it was really easy chase made it simple quick and easy for us explain and answered every question thank you so much chase !!

October 1, 2024
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Reply from DriveTime Car Sales - Gwinnett

We appreciate the 5-star rating you submitted, Janice. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit.

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Chase was the best and very friendly…

Chase was the best and very friendly atmosphere.

September 7, 2024
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Reply from DriveTime Car Sales - Gwinnett

Thank you for taking the time to leave a review, Lillian! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

The best experience

My fiancé and I went to the Duluth location, this was our second car dealership that day. Right from the door Chase was very nice, asking if we saw anything we liked. He was very knowledgeable and patient. He pulled out all the stops to make sure we got the best deal!

August 21, 2024
Unprompted review
DriveTime Car Sales - Gwinnett logo

Reply from DriveTime Car Sales - Gwinnett

Hello Khaj, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

I’m here at Drivetime Duluth where I…

I’m here at Drivetime Duluth where I just purchase a 2017 Nissan Rogue SL, and when I say Alan Mychael did the greatest job assisting us with making sure all of our needs were met I can’t chose a better Sales Rep to get my own vehicle. If anyone else needs assistance getting they vehicle please ask for Alan and watch him make magic.

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Ok first I thought all of this a lie…

Ok first I thought all of this a lie but let me tell you IT WASNT! I could not believe the process was so smooth. Paid my down payment, got a free tank of gas and I was out! Alan Meyers at the showroom was so nice....like talking to a friend! I can't wait to get it detailed

May 13, 2024
Unprompted review
Rated 4 out of 5 stars

Just purchase vehicle for our daughter…

Just purchase vehicle for our daughter and our salesman was Alan Meyers who was outstanding. We didn't feel taken advantage of or hustled. He is a great person and very good at his job. If you're reading this, come see Alan his a great guy.

May 11, 2024
Unprompted review
Rated 5 out of 5 stars

Alan M

Alan M. Meyers, The Guy was amazing, he was patent with me, while going over my options. An all around great experience.

April 25, 2024
Unprompted review
Rated 5 out of 5 stars

Alan was Amazing

Alan was Amazing. He was professional, courteous and put me at ease throughout the process. Thank you Alan for your sincere customer interest ensuring a car buying experience unlike i have had in the past. Much appreciated, and i love my car! I loved the car so much i drove out in it!!!

April 10, 2024
Unprompted review
Rated 5 out of 5 stars

Got my car yesterday with no hassle

Got my car yesterday with no hassle, Mr. Allen took great care of me he made it so easy not to mention Miss Mona omg❤️ I’m extremely happy with my new car and the service I received at Duluth Location I will surely return THANK YOU.

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Drive time on time!

It was a pleasure working with Alan. He emailed the information needed for the purchase of the vehicle. We brought the documentation, pick-up the car, and finished paperwork within the hour. I would recommend Alan in the Duluth location.

March 29, 2024
Unprompted review

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