Banner for DriveTime Car Sales - Highland

DriveTime Car Sales - Highland Reviews 

26
TrustScore 3 out of 5

3.2

9850 Indianapolis Blvd, 46322 Highland, IN, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The acceptance soon we walked inside the establishment the show of my options he didn’t just sell me whatever took his time so did I. Definitely we’ll be back soon but I did forget to ask what is the... See more

Rated 3 out of 5 stars

Purchasing was easy. And the salesperson was very friendly and helpful. Although I'm disappointed with the quality of my vehicle. 2 weeks after purchasing my check engine light came on with a signific... See more

Company replied

Rated 5 out of 5 stars

What a good experience! To start with, I've already been communicating with Marcus at DriveTime, he looked the sedan I needed. Went in and was out with a car that I picked. Marcus made the whole time... See more

Rated 5 out of 5 stars

My experience was nothing short of amazing. The employees are helpful and knowledgeable. Very respectful and friendly. I was approved for a much more luxury and comfortable suv. I would recommend Driv... See more

Company replied


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Highland

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 9850 Indianapolis Blvd, 46322, Highland, IN, United States

  • 12199619530
Promotion box for DriveTime Car Sales - Highland

Discover DriveTime

Shop every car with your personalized terms!

3.2

Average

TrustScore 3 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(26)

3,579 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

I had a great experience at Drivetime
Miranda was simply awesome and helped me in leasing a car
So grateful for her help
Thanks Miranda and drive time team
Blessings to you all

April 28, 2023
Unprompted review
Rated 3 out of 5 stars

Purchasing was easy but....

Purchasing was easy. And the salesperson was very friendly and helpful. Although I'm disappointed with the quality of my vehicle. 2 weeks after purchasing my check engine light came on with a significant repair. Thank goodness for the warranty or it wouldve been $2000 put of my pocket. And even after the repair I'm continuing to have issues. These vehicles need to be better inspected.

February 13, 2023
DriveTime Car Sales - Highland logo

Reply from DriveTime Car Sales - Highland

Thank you for leaving your review, Christina. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

BEST CAR BUYING EXPERIENCE EVER

I REALLY WOULD LIKE TO THANK YAZ AT THE MIDLOTHIAN LOCATION HE REALLY SHOWED ME A CAR BUYING PROCESS WITH EASE I UAVE NEVER SEEN IN MY LIFE THANK YOU YAZ AND MARCUS W FROM HIGHLAND LOCATION WHO MADE SURE I KNEW AND UNDERSTOOD EVERYTHING SHOWED GOOD HUMOR TOO YOU HAVE GREAT CUSTOMER SERVICE THANK YOY BOTH AND THANKS DRIVE TIME

March 10, 2023
Rated 5 out of 5 stars

New car birthday present too myself

The acceptance soon we walked inside the establishment the show of my options he didn’t just sell me whatever took his time so did I. Definitely we’ll be back soon but I did forget to ask what is the discount if I referred someone

February 24, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look