Jamaal and Michael were very professional and went above and beyond to help me get in a car. They were very thorough and I will definitely recommend Drivetime Huntsville to anyone looking to buy a car... See more
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This wasy daughters first car purchase and she was very nervous. The salesperson was extremely nice and helpful. Answered all of our questions and was very knowledgeable.
Tori in Huntsville was the absolute best car saleswoman I have ever dealt with! She made my experience so smooth and easy. She put me in my dream car!!!!
Extremely helpful throughout the entire process. A perfect mix of professional and personable. Thanks again for all of your help!
Company replied
Company details
About DriveTime Car Sales - Huntsville
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
3801 University Dr Nw, 35816, Huntsville, AL, United States
- 12567166950
Discover DriveTime
4.1
Great
26 reviews
Replied to 97% of negative reviews
Typically replies within 24 hours
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DEAD SON USED MY IDENTITY
My son used my identity to purchase a car here, they put it on my credit report, I called them and told them, they said I would need to make a police report, the only problem is my son committed suicide once I confronted him about using my identity, how can I file a police report on my dead son. Have disputed this several times with no help from this blood sucking company, been almost 3 years now.
January 11, 2025
Unprompted review
My experience today was phenomenal
My experience today was phenomenal, I would definitely recommend Drive Time.
October 11, 2025
Unprompted review
Hunter was great!
September 9, 2025
Unprompted review
Reply from DriveTime Car Sales - Huntsville
We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
Hunter was fantastic to work with and…
Hunter was fantastic to work with and the process so easy
September 6, 2025
Unprompted review
Reply from DriveTime Car Sales - Huntsville
Thank you so much for your kind words, Ashleigh. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
Omar was amazing
Omar was amazing! He was so kind and helpful! He made a bad day brighter! Hunter was awesome also!
September 5, 2025
Unprompted review
Reply from DriveTime Car Sales - Huntsville
We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
Great service and amazing people
September 5, 2025
Unprompted review
Reply from DriveTime Car Sales - Huntsville
We are grateful to have you as a valued DriveTime customer Christopher. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Great customer service
Hunter was on top of our sale and took great care of us.
September 4, 2025
Unprompted review
Reply from DriveTime Car Sales - Huntsville
Thank you for taking the time to rate your DriveTime experience. I am thrilled to hear that Hunter provided a great buying experience for you at our DriveTime location!
-DriveTime Customer Relations
I had to turn in the car within 5 days…
I had to turn in the car within 5 days due to car problems, the salesman told me all lights were working, get home and tail lights out, the car wasn't washed, the battery was 5 years old and I told the salesman the AC didn't work and he brushed me off with some excuses. Overall bad deal and I got my down-payment of $800.00 refunded.
March 11, 2025
Unprompted review
Reply from DriveTime Car Sales - Huntsville
Thank you for leaving your review, William Donner. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Extremely helpful throughout the entire…
Extremely helpful throughout the entire process. A perfect mix of professional and personable. Thanks again for all of your help!
January 2, 2025
Reply from DriveTime Car Sales - Huntsville
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Fast and friendly
Great group of Women way to go Brittany and Marissa!!! You need a raise lol
October 24, 2024
Reply from DriveTime Car Sales - Huntsville
We appreciate the 5-star rating you submitted, Danetra. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Brittany and Marissa was able to create that for you!
Thank you,
DriveTime Customer Relations
I went in to purchase a car that was…
I went in to purchase a car that was pre approved I brought 2000 dollars as a down payment they were extremely rude and would not accept my paper copy of my renewed license she rejected it and. Over an hour and a half drive there and a hour and a half back. I will not be back there. I know that someone will except my paper copy of my license and will be happy that I spent my 2000 down payment on there car lot
September 11, 2024
Unprompted review
Reply from DriveTime Car Sales - Huntsville
Thank you for providing us with your feedback regarding your experience with our Huntsville location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.
Employees Easy to work with
The ladies were very professional, and patient with me. I love the way they communicate with the customers
July 2, 2024
Don’t waste your money or time here
Me and my husband purchased a car on a Wednesday. The car was a fairly new car only four years old. Well I didn’t drive the car until that Friday and Saturday morning I went to work and the check engine light came on. Went to autozone to see what the code was. My husband called drive time and they told him to drop it off at the mechanic. Needless to say it’s been several days since they had the car. In fact it’s been five days to be exact and they have had the car longer than I actually had the car in my possession. I do not recommend anyone getting a vehicle from here. They will sale you a lemon and you will be inconvenience. I am beyond pissed because I read views on this location some years ago and yet I went against my better judgement because I desperately needed a car to get to work. They know people only come there because it’s a last resort and that take full advantage of it.
May 4, 2024
Unprompted review
Reply from DriveTime Car Sales - Huntsville
Thank you for leaving your review, Shanisa. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Knowledgeable and helpful young lady
Knowledgeable and helpful young lady. Only one problem with the car. Hopefully it can be fixed soon.
March 18, 2024
Nothing but lying crooks.
This place has got 1 hell of a scam going. First, I was sold a car, with “no accidents or paint work”. Before I got home with it. Found out 85 percent of the car had been fixed and painted. Returned it same day. They made the mistake of trying to go to a different dealership. The Huntsville dealership to be exact. They have had a down payment for a week. I found the vehicle I wanted online. Text the sales girl. Was driving 2 hours to purchase. But she said it was unavailable. And I quote “some other people are interested in it” it’s not available. Then it was tore up and had to go to the shop. But I called corporate. He called the dealership with me on the phone. They said the car was ready to go, and available. So they were too busy to speak to me with him in the phone. They were going to call me back. Long story short. The car mysteriously, went from being ready and available. To dead battery, then it was making a noise. When the dealership got caught in their lie. They had to put it in for service. But still wouldn’t allow me to put it on hold or a down payment on it. All along corporate is telling me I can. They all are a bunch of lying crooked raciest individuals. Stay FAR AWAY!!!! But I suppose it’s a blessing. Why would anyone who has any self respect and doesn’t have to have a 29.9 interest rate. Do it? So God Bless all you people at the Huntsville DriveTime. With your junk cars. Lucky, I till have an attorney on retainer. It’s amazing that it’s 2024 and discrimination it as common as it is.
March 1, 2024
Unprompted review
Reply from DriveTime Car Sales - Huntsville
We appreciate you reaching out. At the time of sale, we provide an Experian AutoCheck History Report as a courtesy for each customer to maintain transparency. This report provides the history of the vehicle’s use, such as any prior accident records, rental or government use, registration flags, or involvement in a theft. Each customer also has the opportunity to inspect their desired vehicle both inside and out during their visit. Additionally, we offer a 5-day Vehicle Return Policy to every customer.
The service by Jamil was great!!
The service by Jamil was great!!! He explained everything so I could understand the process!!! I would tell a friend!!!
November 18, 2023
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