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DriveTime Car Sales - Independence Reviews 41

TrustScore 4.5 out of 5

4.7

3151 S Noland Rd, 64055 Independence, MO, US


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Rated 5 out of 5 stars

I was so anxious about going to drive time as I had been to numerous car lots prior and had spent all day there to be turned down. But immediately coming in sales rep was wonderful, welcoming got us s... See more

Rated 5 out of 5 stars

Jada was absolutely incredible from start to finish. Not once did I feel uncomfortable or judged, and Jada was just so kind, attentive and just in general a lot of fun to work with. I'm incredibly ple... See more

Rated 5 out of 5 stars

I can’t thank the gentleman enough for staying last night 3/18/25 until about 11 to make sure I got into a vehicle that I could afford and I liked. They were very understanding about my needs and defi... See more

Company replied

Rated 5 out of 5 stars

The team member that helped me find a car and continue with a purchase wa every helpful and an all around wonderful personality. If I had to get another car I’d would definitely come by again. I highl... See more


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Independence

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 3151 S Noland Rd, 64055, Independence, MO, United States

  • 18168597585
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4.7

Excellent

TrustScore 4.5 out of 5

41 reviews

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Replied to 97% of negative reviews

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Rated 5 out of 5 stars

Cassandra was amazing and absolutely…

Cassandra was amazing and absolutely helped us and knew exactly what we wanted and were looking for she got us in and out in a very timely manner I will be coming back to work with her if I ever need another

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

I was so anxious about going to drive…

I was so anxious about going to drive time as I had been to numerous car lots prior and had spent all day there to be turned down. But immediately coming in sales rep was wonderful, welcoming got us situated with a good deal and then kevin was extremely wonderful with getting us sign sealed and delivered. They made this process smooth and easy and I thank them so much.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

We had a really great experience with…

We had a really great experience with DriveTime from start to finish. Walking in, we were honestly a little nervous because buying a vehicle can be stressful, especially when life has thrown a few curveballs your way. But the team treated us with respect, patience, and real kindness. No pressure, no judgment, just people who genuinely wanted to help us get into something reliable and safe.

Driving off the lot in our Ford Edge felt like a fresh start. The vehicle is clean, smooth, comfortable, and exactly what our family needed. You can tell DriveTime takes pride in the vehicles they sell and the people they serve.

What meant the most to us was feeling heard and supported through the whole process. It wasn’t just about selling a car, it was about helping us move forward. We’re truly grateful for the experience and for a vehicle we can depend on.

If you’re looking for a place that treats you like a person and not just a number, I highly recommend DriveTime. We’re thankful, relieved, and excited for the road ahead.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Jada is the best!

Jada was absolutely incredible from start to finish. Not once did I feel uncomfortable or judged, and Jada was just so kind, attentive and just in general a lot of fun to work with. I'm incredibly pleased with the service provided and with the SUV we ended up with. Give Jads a raise. Seriously.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

10/10, absolutely recommend!

Jada was absolutely AMAZING! We'd been to other dealerships and had bad experiences but from the moment we walked in to the Independence DriveTime location, Jada was attentive and incredibly helpful. She listened to what we wanted and got us into a vehicle that goes above and beyond what we were anticipating. She was friendly, helpful, and funny in a way that made me feel seen and important throughout the entire interaction. I cannot compliment her enough and am so impossibly happy with my new SUV.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Jada was my sales rep today and she was…

Jada was my sales rep today and she was one of the best in the business. Got me all the information I needed made the numbers work cut and color straight to the point and got me right with a good insurance company. Drive time gets it done!

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great guys

Great guys, easy to work with and understand. Made the awful car buying experience actually fun. Didn’t mind doing business with a female.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

very knowledgeable and made the…

very knowledgeable and made the experience a breeze

January 3, 2026
Unprompted review
DriveTime Car Sales - Independence logo

Reply from DriveTime Car Sales - Independence

Thank you for taking the time to share your DriveTime experience, Andrea. We love to hear that our sales staff provided a great car-buying experience for you at our Independence DriveTime!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Quick and Easy

Phil and Kevin were incredible to work with. It made the whole process easy and quick. Will definitely recommend drivetime!

January 3, 2026
Unprompted review
DriveTime Car Sales - Independence logo

Reply from DriveTime Car Sales - Independence

Thank you for taking the time to share your DriveTime experience, Alexandra. We love to hear that Phil and Kevin provided a great car-buying experience for you at our Independence DriveTime!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Mia was great

Mia was great. She made the process simple and fast.

December 15, 2025
Unprompted review
DriveTime Car Sales - Independence logo

Reply from DriveTime Car Sales - Independence

I am thrilled to hear you had a great buying experience at our Independence DriveTime location! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Kevin was very enthusiastic and helpful…

Kevin was very enthusiastic and helpful in all questions

December 1, 2025
Unprompted review
DriveTime Car Sales - Independence logo

Reply from DriveTime Car Sales - Independence

Hello Jessica, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Kevin was amazing

Kevin was amazing. We loved working with him. He was so knowledgeable and helpful. Will totally come back for my daughters 1st car!

October 11, 2025
Unprompted review
DriveTime Car Sales - Independence logo

Reply from DriveTime Car Sales - Independence

We are grateful to have you as a valued DriveTime customer Ashley. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Easy and wonderful far exceeded my…

Easy and wonderful far exceeded my expectations!!!

September 5, 2025
Unprompted review
DriveTime Car Sales - Independence logo

Reply from DriveTime Car Sales - Independence

Thank you for leaving your review, Lisa . We love hearing that you were pleased with your experience at Independence DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Rated 5 out of 5 stars

Very welcoming employees

Very welcoming employees, Grant was very helpful and pleasant. I highly recommend giving him a call

September 5, 2025
Unprompted review
DriveTime Car Sales - Independence logo

Reply from DriveTime Car Sales - Independence

Hello Wyatt Egelston, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

Excellent experience all the way…

Excellent experience all the way around. From the test drive to the final paperwork submitted the associate's went out of there way to stay late to help us. I would definitely recommend.

April 10, 2025
Unprompted review
DriveTime Car Sales - Independence logo

Reply from DriveTime Car Sales - Independence

We are grateful to have you as a valued DriveTime customer Ronald. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

100% recommend

I can’t thank the gentleman enough for staying last night 3/18/25 until about 11 to make sure I got into a vehicle that I could afford and I liked. They were very understanding about my needs and definitely helped with getting into my suv. Kevin was a very great guy to help us. Kevin and Phill couldn’t have been more helpful. We drove over 2.5hrs away and with 3 kids to get a vehicle. I definitely recommend going here for your car needs

March 18, 2025
Unprompted review
DriveTime Car Sales - Independence logo

Reply from DriveTime Car Sales - Independence

Hello Clarissa Whitaker, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

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