Banner for DriveTime Car Sales - Jacksonville-Atlantic

DriveTime Car Sales - Jacksonville-Atlantic Reviews 

22
•
TrustScore 4.5 out of 5

4.5

10384 Atlantic Blvd, 32225 Jacksonville, FL, US

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Allison are sales person was great the only complaint I really have is the presentation of the vehicle. We bought a 2016 cx-9 with 85000 miles there was a broken piece in the dash, the screen has crac... See more

Company replied

Rated 5 out of 5 stars

Jose got everything done super quickly. I was driving away within an hour in a bigger vehicle for me and my family!

Rated 5 out of 5 stars

Nicholas was amazing. He is very informative. He knew everything about everything. He didn’t leave one question and unanswered.He had a great personality if I ever had to recommend someone that wanted... See more

Rated 5 out of 5 stars

I recently purchased a vehicle from DriveTime on Atlantic Blvd. The entire team was very helpful and transparent with the entire process, I was in and out in no time and drove off with the vehicle I w... See more


Company details

  1. Used Car Dealer
  2. also in
  3. Auto Market
  4. Car Dealer
  5. Car Finance and Loan Company

About DriveTime Car Sales - Jacksonville-Atlantic

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 10384 Atlantic Blvd, 32225, Jacksonville, FL, United States

  • 19043806680
Promotion box for DriveTime Car Sales - Jacksonville-Atlantic

Discover DriveTime

Shop every car with your personalized terms!

4.5

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(22)

2,758 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Drive Time fell a little short

Allison are sales person was great the only complaint I really have is the presentation of the vehicle. We bought a 2016 cx-9 with 85000 miles there was a broken piece in the dash, the screen has cracks in it, the vehicle had no floor mats, and when the vehicle was delivered to us it came to us very dirty Dust all over the outside and the flooring had pieces of grass. The major complaint I have is if you're going to sell a vehicle you need to make it presentable close to how it came from the factory in 2016.

December 9, 2022
DriveTime Car Sales - Jacksonville-Atlantic logo

Reply from DriveTime Car Sales - Jacksonville-Atlantic

Hello Aston,

Thank you for reaching out. We apologize for your experience. We would be happy to help address the concerns you have.

To best assist, please contact our team, Customer Relations, at (888) 290-0148, and a representative will be glad to assist.

Sincerely,

DriveTime Customer Relations

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look