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DriveTime Car Sales - Jacksonville-Cassat Reviews 

47
TrustScore 4.5 out of 5

4.5

1736 Cassat Ave, 32210 Jacksonville, FL, US


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See what reviewers are saying

Rated 5 out of 5 stars

I can not say enough about the Cassett Avenue location!!! Marcel is THE MOST honest , kindest person ! He made my car buying experience so easy ! From trade in and all ! There was no issues at all ! T... See more

Rated 5 out of 5 stars

At the first location Tallahassee that I went to I didn’t see any vehicles that I was interested in but then the GM Carlos found a vehicle that I saw online and helped me reserve it at the Jacksonvill... See more

Rated 1 out of 5 stars

I took my son to into the Jacksonville, FL location to buy his first car. I asked the salesperson to fill the gas tank during this experience and we got nothing but the run around. You're telling me t... See more

Company replied

Rated 5 out of 5 stars

Huge thank you to the team at Drive Time on Cassat Ave in Jacksonville Fl.. Everyone was very pleasant and welcoming. Would really like to recognize Jonathan the store manager for the time he spent wi... See more

Company replied


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Jacksonville-Cassat

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 1736 Cassat Ave, 32210, Jacksonville, FL, United States

  • 19043800262
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4.5

Excellent

TrustScore 4.5 out of 5

47 reviews

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Replied to 96% of negative reviews

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4.5

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(47)

3,664 reviews in the last 12 months

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Rated 2 out of 5 stars

Not satisfied

I am disappointed as of the veh. it's just a base model with no features, especially at the cost & price of the auto, No backup camera, no manuals which I was told there were, I am disappointed with the purchased.

September 17, 2022
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Reply from DriveTime Car Sales - Jacksonville-Cassat

Hello Jonathan,

We greatly appreciate the time you have taken to rate your DriveTime experience. We are saddened to hear you were dissatisfied with your vehicle.

We offer a 5-day Vehicle Return Policy (VRP), which allows our customers time to inspect and get comfortable with their purchase. If they are not pleased with their vehicle, the vehicle can be returned within the first 5-business days (not including the date of sale, holidays we are closed, and Sundays).

If you have questions regarding our Vehicle Return Policy, we encourage you to contact your local DriveTime dealership.

Kindly,

DriveTime Customer Relations

Rated 5 out of 5 stars

Top Notch

DriveTime should have been my number 1 stop. The process was quick and easy online to find my rate and finance. When I arrived at the dealership, I was greeted by Josh who was polite, and then Mario took over dor the duration of my sale. He was kind informative, friendly and patient. I appreciate Drivetime for employing a great staff and providing quality cars. 👌

August 14, 2022

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