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DriveTime Car Sales - Knoxville Reviews 

35
TrustScore 4.5 out of 5

4.5

8801 Kingston Pike, 37923 Knoxville, TN, US


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See what reviewers are saying

Rated 5 out of 5 stars

Cody was very upfront and knowledgeable as he walked us through the buying process with Drive Time. He and the Knoxville staff were exceptionally helpful in getting us in the vehicle we needed and wan... See more

Rated 5 out of 5 stars

Friendly sales people and great work atmosphere. Colt Miller and Trista Messer treated us like family and gave my girls several options to choose from. Made the whole car buying experience great for... See more

Rated 5 out of 5 stars

Charles and Trista were so great here at DriveTime ! I have less than perfect credit, and most places were asking for a down payment of 4k or more. Charles was able to get me pre-approved for a 2019 T... See more

Rated 5 out of 5 stars

Colt was excellent, we had a really stressful time getting a car and getting all the paperwork and coverage taken care of, and he was very helpful and calm the entire time. He was happy and upbeat dur... See more


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Knoxville

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 8801 Kingston Pike, 37923, Knoxville, TN, United States

  • 18658240770
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4.5

Excellent

TrustScore 4.5 out of 5

35 reviews

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4.5

All reviews

(35)

3,571 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Great experience. I was in and out with my new truck. Ricky and colt were phenomenal. They listened to my needs and concerns and we got what I needed.

September 18, 2023
Rated 5 out of 5 stars

Colt was excellent

Colt was excellent, we had a really stressful time getting a car and getting all the paperwork and coverage taken care of, and he was very helpful and calm the entire time. He was happy and upbeat during the entire process and is the entire reason we even got the car! Thanks so much to Colt for being the best employee at DriveTime!

September 7, 2023
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam! Do not buy!! Bought a van less than 30 days ago and just got a repair bill to fix issues that is close to $2000. The warranty they offer does not cover the repairs. Stay away and go to CarMax.

September 6, 2023
Unprompted review
DriveTime Car Sales - Knoxville logo

Reply from DriveTime Car Sales - Knoxville

Thank you for leaving your review, Jarrod. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30 days/1,500 miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

Cody was very upfront and knowledgeable…

Cody was very upfront and knowledgeable as he walked us through the buying process with Drive Time. He and the Knoxville staff were exceptionally helpful in getting us in the vehicle we needed and wanted. Zero sales pressure. Literally the best car buying experience I have had!

June 21, 2023
Rated 5 out of 5 stars

Honest people!!!!!!!

Friendly sales people and great work atmosphere. Colt Miller and Trista Messer treated us like family and gave my girls several options to choose from. Made the whole car buying experience great for us. Would recommend this place anyday.

May 8, 2023
Unprompted review
Rated 5 out of 5 stars

Charles and Trista were so great here…

Charles and Trista were so great here at DriveTime ! I have less than perfect credit, and most places were asking for a down payment of 4k or more. Charles was able to get me pre-approved for a 2019 Toyota Corolla with 2k down! After getting pre-approved the lender went up 10k! But because of his fast thinking, he was able to secure it at 2k for me which is so greatly appreciate. Best experience here, hassle free, and even let me return my rental car from their property which was SOOO convenient. I highly recommend Charles and Trista as I can’t thank them enough for getting my wheels back up and rolling! ❤️

March 29, 2023
Rated 5 out of 5 stars

Pleased customer!

Cody and the whole staff was very helpful and friendly. Loved the atmosphere of the whole place. A great experience in buying a car. Best stress free experience.

January 28, 2023

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