Omar was very patient with us! Great customer service, from the time we stepped foot into the building, walked us through with the car(s) & very detailed on everything we were paying for and signing f... See more
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I went on the website and was contacted about purchasing a vehicle. Set up the appointment went in and greeted by a delightful and very informative representative by the name of Jordan. Not only was s... See more
Had a painless experience with Victoria, she vacuumed and washed my car before I left the lot with it. Cheap monthly payments, I’m just so excited I got something I needed and wanted for awhile! Thank... See more
Company replied
I applied online for a 2018 Dodge Durango and was approved. I scheduled an appointment to test drive and did on 02/05/2026. Spoke with the General Manager Billy Setzer at the Dixie Hwy. location in... See more
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Company details
About DriveTime Car Sales - Louisville
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
7561 Dixie Hwy, 40258, Louisville, KY, United States
- 15028227710
Discover DriveTime
4.5
Excellent
51 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Excellent experience
July 22, 2024
The process was quick there were no…
The process was quick there were no hidden fees at the end and no hassle. The sales rep also made it fun joking around with us.
June 30, 2024
Omar did a great job of putting me in a…
Omar did a great job of putting me in a car that I love. Very fast and friendly service.
May 7, 2024
I brought a 2019 Jeep Cherokee 28 days…
I brought a 2019 Jeep Cherokee 28 days ago. I noticed some things that needed to be fixed the very same day but they had closed for the day. The very next day it was like they were done with me! They referred me to Silver Rock for any issues. The places that Silver Rock is contracted with has waiting times to be seen and they also wanted to keep my car for 3 or 4 days which puts me back where I started with no transportation! Now the issues are all on my dime on top of a High Car payment. It's been very stressful so far!
March 28, 2024
Unprompted review
Reply from DriveTime Car Sales - Louisville
Thank you for leaving your review, Kasty. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30 days/1,500 miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.
Place is a joke gave them all my info…
Place is a joke gave them all my info they ran my credit said I was approved for zero down an a certain number monthly then the next day after talking with their bank it changes an now no longer approved worst customer service ever would not recommend
November 17, 2023
Unprompted review
Reply from DriveTime Car Sales - Louisville
Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.
Very pleasant and extremely helpful
They were very friendly and helpful. Helped me a car I wanted. Destinee was a angel very professional and knowledgeable. Loved my experience with DriveTime
August 25, 2023
Unprompted review
I went on the website and was contacted…
I went on the website and was contacted about purchasing a vehicle. Set up the appointment went in and greeted by a delightful and very informative representative by the name of Jordan. Not only was she helpful she was also very patient and pleasant. Overall the whole staff was great. I would recommend anyone to give drive time a chance
May 24, 2023
Unprompted review
Jordan was amazing
Jordan was amazing! Engaging at all times kept me informed throughout the entire transaction. Very professional. The entire office had fantastic service!
March 18, 2023
I live in Cincinnati Ohio I went picked…
I live in Cincinnati Ohio I went picked up my car from Louisville Kentucky I had no problems with my information transferring over it was not a hassle I talked to the manager went straight down there car was pulled up front waiting on me test drove it paperwork was complete very swiftly no hassle very friendly people great experience
January 28, 2023
Great experience! 5 stars!
Great experience! Have been to many other car lots and they don’t seem to ever really want to work with you or judge on credit score. This place and people were great!
September 16, 2022
Omar was exceptionally helpful and…
Omar was exceptionally helpful and satisfaction focused. The final product purchase was very pleasing. The team was engaging and involved.
July 21, 2022
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