Omar was very patient with us! Great customer service, from the time we stepped foot into the building, walked us through with the car(s) & very detailed on everything we were paying for and signing f... See more
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I went on the website and was contacted about purchasing a vehicle. Set up the appointment went in and greeted by a delightful and very informative representative by the name of Jordan. Not only was s... See more
Had a painless experience with Victoria, she vacuumed and washed my car before I left the lot with it. Cheap monthly payments, I’m just so excited I got something I needed and wanted for awhile! Thank... See more
Company replied
I applied online for a 2018 Dodge Durango and was approved. I scheduled an appointment to test drive and did on 02/05/2026. Spoke with the General Manager Billy Setzer at the Dixie Hwy. location in... See more
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Company details
About DriveTime Car Sales - Louisville
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
7561 Dixie Hwy, 40258, Louisville, KY, United States
- 15028227710
Discover DriveTime
4.5
Excellent
51 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Steven was very nice and covered all…
Steven was very nice and covered all basis on the explorer!
October 18, 2025
Unprompted review
Victoria Adams was amazing!
Victoria Adams was amazing!! She made the whole buying experience fast and easy.
October 10, 2025
Unprompted review
Steven was great 😃
October 10, 2025
Unprompted review
Knowledgeable sale person and great…
Knowledgeable sale person and great manager follow up with me
October 6, 2025
Reply from DriveTime Car Sales - Louisville
We are grateful to have you as a valued DriveTime customer, Shirley. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Everyone was helpful as I came with…
Everyone was helpful as I came with some hurdles. Samsson and Billy got me through the paperwork side. Charlie jumped in like a pro. Thank you and I will recommend you guys often
October 3, 2025
Unprompted review
Charlie was very respectful
Charlie was very respectful, friendly and knowledgeable, great experience definitely would recommend to friends and family
September 20, 2025
Unprompted review
Reply from DriveTime Car Sales - Louisville
We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
Victoria was Very Professional and nice…
Victoria was Very Professional and nice 😊 I would recommend my friends to come do business with her,
September 20, 2025
Unprompted review
Charlie and Billy were great to work…
Charlie and Billy were great to work with in the purchase of my new car..,
September 15, 2025
Unprompted review
Reply from DriveTime Car Sales - Louisville
We appreciate the 5-star rating you submitted, Marian. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Charlie and Billy were able to create that for you!
Thank you,
DriveTime Customer Relations
Awesome day
Had a painless experience with Victoria, she vacuumed and washed my car before I left the lot with it. Cheap monthly payments, I’m just so excited I got something I needed and wanted for awhile! Thanks for the great experience.
September 11, 2025
Unprompted review
Reply from DriveTime Car Sales - Louisville
We are grateful to have you as a valued DriveTime customer Makenzie. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Great experience
I worked with Victoria and was in and out in 45 minutes. Amazing experience!
September 6, 2025
Unprompted review
Reply from DriveTime Car Sales - Louisville
We appreciate the 5-star rating you submitted, Jamaal. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Victoria was able to create that for you!
Thank you,
DriveTime Customer Relations
Very fast and painless transaction
Very fast and painless transaction, Charlie was great!!
September 6, 2025
Unprompted review
Reply from DriveTime Car Sales - Louisville
We are grateful to have you as a valued DriveTime customer Jeff Adams. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Samsson Destahun was awesome to work…
Samsson Destahun was awesome to work with.
September 6, 2025
Unprompted review
Reply from DriveTime Car Sales - Louisville
We appreciate you sharing your experience with us, Angel Brown. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Samsson Destahun was able to create that for you!
Thank you,
DriveTime Customer Relations
I had a great experience
I had a great experience! They didnt pressure me, i had lots of options, and i was able to get what I wanted
September 5, 2025
Unprompted review
Reply from DriveTime Car Sales - Louisville
I am thrilled to hear you had a great buying experience at our Louisville DriveTime location! Have a wonderful day!
-DriveTime Customer Relations
I got online and looked at a truck and…
I got online and looked at a truck and I set up a appointment and when I walked in I was told instantly that I needed to show my social security card so I did and was told that I needed a new one I stated that the social security card is legible and I was told that it wouldn't work and they were sorry. I drove a hr and a half for nothing. I was told that in 10 to 15 days I could get the truck what a crock of bull
May 10, 2025
Unprompted review
Reply from DriveTime Car Sales - Louisville
Thank you for providing us with your feedback regarding your experience with our Louisville location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.
Victoria was my salesperson and she did…
Victoria was my salesperson and she did a amazing job. I have been there a couple times before but never got anything in the past. What Victoria told me on the phone was exactly how it was I was there at the max a hour and half. She was very Friendly and knowledgeable. I will be sending more customers her way. Thanks Again
March 15, 2025
Unprompted review
Reply from DriveTime Car Sales - Louisville
Thank you for taking the time to leave a review, Carissa! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!
Thank you,
DriveTime Customer Relations
Sam was awesome and made it a swift and…
Sam was awesome and made it a swift and painless process.
January 26, 2025
Reply from DriveTime Car Sales - Louisville
We appreciate the 5-star rating you provided and you sharing your buying experience with us! We love hearing that our customers feel satisfied with their DriveTime experience. We make every effort to provide high-quality customer service while creating a personalized car-buying experience for every customer. We are so happy to hear that Sam accomplished that during your visit!
Thank you,
DriveTime Customer Relations
Selling bad cars and they don't care…
Selling bad cars and they don't care who they sell too. If you buy from here you'll get a lemon. You'll have it in the shop every month! They don't check their cars, they barely clean em. DO NOT PURCHASE FROM HERE.
October 14, 2024
Unprompted review
Reply from DriveTime Car Sales - Louisville
We appreciate you taking the time to comment. All of our pre-owned cars are mechanically inspected prior to being placed on lots and backed by a 30-day/1,500-mile Limited Warranty. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Samsson made my purchase simple and…
Samsson made my purchase simple and fast. I couldn’t have had a better experience
August 21, 2024
Highly recommend
Staff were incredibly helpful in making sure I got into the vehicle I wanted. They got me a good deal, and the payment that suited my budget. Very friendly and courteous.
August 2, 2024
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