DriveTime Car Sales - Myrtle Beach Reviews 42

My experience was fast and easy. No hassle, the staff was very helpful and honest.

Nicholas was amazing and very helpful! He made sure we understood every step of the process!

The customer service , easy process , financial process was fantastic !! They explained everything thoroughly and made sure I was completely comfortable with all my information. Allison Turner and other staff were wonderful and I highly recommend all of them !! Thank you for taking the time to make this a pleasant experience for me .

Very helpful, found what I was looking for

My experience with Drivetime was great

The team really worked together to make everything was going smooth for me 🖤

Aura Viteri was very good she did I very good job and took very good care of us and make the whole process easy she was very patient

Allison was great! She was patient and answer all of my questions since this was my first time buying a car. Highly recommend :)

Absolutely had an amazing experience easy quick and drove 3 hrs to SC too get the car I wanted. I had no worries going in and it was easy and quick

Everything was GREAT service & all I will recommend people to come & shop didn’t take long to get me in my vehicle

Awesome team and such an easy process.

I made an appointment to test drive & buy. Came in & they said the car was sold!! Couldn't hold the car for me! Really!!

Friendly, courteous, helpful, knowledgeable and very pleasant. Everything happened just she said it would. I would not hesitate to buy again or to recommend friends and family to do business with Drive Time.

Car I wanted and was only coming here was sold today, I texted and spoke to someone regarding the black Altima because my husband was out of town til today, nobody met us here , he told us to go walk around the parking lot to look for something else, while he stayed in the AC, I saw a couple I'd consider but obviously your sales person doesn't want to sell cars, I've been getting texts and calls yesterday because I had $5000 to put down on that Altima And would take my car as a trade in instead of waiting on me to sell it, Was told we'd do everything Tuesday, so I left because he said I musta spoke with someone at corporate, I also checked your car prices vs. KBB and your prices are way more than your cars are worth. My son was going to go through you as well to buy a vehicle but I talked him out if it, I'll never do business with people who promise one thing & then blow up my phone making sure I'm coming still then sell the cat knowing I had a 1:00 appointment regarding purchasing that car.
You shouldn't tell people things and do the opposite, I'm taking it as a sign, that car will probably break down soon & cost that person more money to fix it, blessing in disguise. Your car dealership should be shut down the way you lie to people to get them to pick a different car. No thank you, my son was buying a car from them & after this he won’t be.

Acting in timely

I am extremely dissatisfied! I purchased a 2020 Chevy Malibu from the Conway, SC dealership on 04/01/2023. The check engine light started to show on 05/17. At one point the car would not go over 20mph. The car is throwing 20 codes! I do not want to keep the vehicle with electrical and/or transmission issues occurring so soon after purchase. I wanted a reliable vehicle for my son, so I did not have to worry about incidents such as this, who doesn't wish for peace of mind when it comes to the vehicles your children drive? I contacted the dealership and of course, because 30 days have already passed, they will not help in any sort of way, not even take their defective car back and trade it for one without issues. Bridge Crest will not help by tacking the next few payments to the end of the loan because the loan is so new so basically everyone is washing their hands and not helping. I am stuck paying for repairs on a vehicle that in all likelihood will give me issues down the road and stop again, in the middle of the highway nonetheless, with my teenage son driving while attempting to keep payments current at the same time. It is hard for me to believe this dealership did not know that this car was having issues. I have never dealt with any dealership that does not stand by their vehicles like DriveTime apparently does not, not even when I have bought $3,000 cars. Drivetime should be ashamed of themselves for this!

Great customer service, the only thing I can recommend is speeding up the paperwork process. I love my new vehicle it runs great. I came down from va to make my car purchase 🙂

Added the extras that I did not want with out asking me. Very upset about that
My last time with drive time was much better. There will not be a third time

My experience was excellent it was very easy to navigate this processes. It was as explained to me by Aura what I needed as a down payment and why and what an additional down payment would affect and help with savings. Jarrod was very helpful and explained in detail how the purchase would take place and help my son and I choose the right vehicle that work for us and our budget and well as a very reliable vehicle. I’m very satisfied with my purchase and I understand exactly how to make this car loan work for me and pay it off quickly.

Salesman was very forward and friendly. We got straight to the paper work and I was in and out in a decent time.