DriveTime Car Sales - NE Columbus Reviews 

Today I went to DriveTime on Morse Rd., Columbus, OH. I sat in about 20 used cars for sale. Not a single one was clean. I saw hair, crumbs, dirt, grime and stuff I have no idea of what it was. The cars all smelled terrible, like someone sprayed a can of Lysol in them. The driver's seat on several of the cars was so dirty I couldn't bring myself to even sit in them. Very disappointing. I have never seen such dirty cars on a lot. The last time I went to DriveTime a few years ago all the cars were clean. What happened?

Came in just looking for an estimate and approval. I had just got a car from Byrider, that I couldn't even drive bc it shut down on me after a month . I test drove a 2016 Grand Cherokee with a lil over 100k miles, and I was pleased. But JOSH at the location on West Broad had a surprise for me! He put me in a 2022 Hyundai! He turned an awful few weeks into a GREAT DAY! I am so satisfied, highly grateful and appreciative

Good afternoon I was a cosigner on a vehicle we purchased at your dealership and the vehicle has been nothing but trouble. I went back to the dealership and talked to the general manager and ask if we could get another vehicle he said he could not do it. He said if we wanted to return the vehicle it would be a volunteer repossession and I said I'm not going to trash my credit. I'm very disappointed in your service.

We walked in and were instantly greeted by Jerrell Leak at the Morse Rd drive time! He was super helpful & fast with getting us exactly what we wanted! huge thank you to him & his help! very appreciative of the hard work that was put in to help us :)

Jason was awesome he let me take all the time I needed. What I didn't like is that they did not have a large selection of vehicles and the vehicles that they mostly had were Kia's. I feel the cars are overpriced but, overall I had a good experience.

Customer service was fantastic. They listened to my wants & needs & helped every step of way

The girl Ty that helped me got the deal done quickly.

Excellent service highly recommended

The team at drive time is amazing, very professional and approachable I do not like spending all day at a car lot my time there was not a lot time wasted.

Fan was wonderful walk me and my husband through the paperwork patient even help us to get things on phone thank fa n

Jerrell was wonderful with me I was gonna say I not interested any more because of a vehicle I pick first was sold very quickly he took his time with me to find something else and I’m loving my 2017 Hyundai Santa Fe sport

Thank you very much for your profession and patience with me

I purchased a car with them within a year. The car is down and undrivable the piece that needs to be replaced is discontinued and they want nothing to do with you after they get your money and get the car off the lot I called to ask what were my options, they said that they cannot help me and that I just need to make sure I make the payments

Ty was awesome. She explained every step of the process and made everything so simple.

I've had my car 2 weeks transmission slipping, called drivetime they just tell you to call silver rock and shrug you off, after they have gotten your money already. They want me to pay for rental when I haven't even had the car for a full month. So I have to pay out of pocket after I already spent money for the car 2 weeks ago. I will never do business with Drivetime again they are not honest it's just a scam to get your money and when car breaks down they don't care not one bit about your situation. Don't get scammed like they scammed me.

Had a great experience at the NE Drivetime, Ty was awesome very friendly and knowledgeable and making me and my husband laugh. Made the car buying experience not stressful at all, was in and out in 2 hours.

Ty was my sales representative and she was very thorough and made sure I was satisfied with my purchase. Great customer service!!

The sales people at the Pittsburgh south and north Columbus Ohio stores are great love the experience like how all different cars I could choose from are all listed with down payment and monthly payment and just select the one you want. Only had my car one day so don't know yet if any problems love it so far. Your team at both stores made it fun they were great.

Excellent service, came to the center at 2pm out the door by 430. Everyone that works there carries themselves in a professional manner kudos to Christopher as soon as I walked through the door I was greeted by him immediately best service I’ve had in a very long time. Thanks everyone!

From the moment I walked in the dealership everyone was super friendly and polite. There was no pressure from any of the staff on my vehicle choice and they all truly seemed to enjoy helping me with my purchase. I would recommend Drivetime to anyone in my circle of family and friends who are looking to purchase a vehicle.