Both Diandgy and Janya were excellent with helping me get my son his first car. Highly recommend this place!!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
David Baudoin was an exceptional sales man. He was very knowledgeable and passionate. He was handling multiple customers at one time and still mad sure everything went smooth with my purchase very ple... See more
I started with the online approval which was easy accessible and got me off to a great start. From there I talked to rod who took great initiative and care into getting me into a vehicle. He was very... See more
Fast approval and no pressure sales attitude were greatly appreciated. Katrina was very friendly and helpful. I found the car I wanted for a price I could handle. This was with a low credit score. Bes... See more
Company details
About DriveTime Car Sales - North Birmingham
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
9710 Pkwy East, 35215, Birmingham, AL, United States
- 12059093939
Discover DriveTime
4.8
Excellent
53 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What I went through was hard
What I went through was hard. But the team at North Birmingham, helped us out a lot. It was some hurled I had to go through, but I have a vehicle. Thank you Rodney and Dakota!!!!
February 14, 2024
Customer cares
Matt was our sales man and he really made our experience a very remarkable one.
February 12, 2024
That drive time will go all the way with you to get you a car, and they sell cars.
Ruby my sales person worked hard to get me in a car. Very patient and courtesy were all of them in the office. They love selling cars I could tell by the atmosphere.
November 3, 2023
What a terrible experience
What a terrible experience! We really wanted that 2020 Dodge Grand Caravan, but you fouled up the paperwork and when th credit union tried to call no one would answer the phone.
You missed the deal. We’ll go elsewhere. I’ve got better things to do than drive around doing YOUR JOB!!!
August 3, 2023
Unprompted review
Reply from DriveTime Car Sales - North Birmingham
Thank you for providing us with your feedback regarding your experience with our North Birmingham location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.
Professional and enjoyable service
Our representative was JaDarrien Brundage. He went above and beyond to make our transaction as smooth and straightforward as possible. There were a few hiccups along the way and he got everything sorted in a timely and professional manor. Our youngest son is autistic and has ADHD and they accommodated him with the upmost respect and kept him entertained and as calm as possible. Highly highly recommend using JaDarrien as your future representative!!
July 3, 2023
Unprompted review
Fast approval and no pressure sales…
Fast approval and no pressure sales attitude were greatly appreciated. Katrina was very friendly and helpful. I found the car I wanted for a price I could handle. This was with a low credit score. Best dealership experience I have ever had.
January 11, 2023
The sales person was very helpful
The sales person was very helpful. She did all the things that a good sales person should be, no pressure. she was very helpful with all aspects of the sale. Thank you very much.
December 16, 2022
Great experience and good customer…
Great experience and good customer service. Got the SUV I wanted and happy!!!! Drove off the lot
October 21, 2022
I love my car....thanks again
September 1, 2022
Seamless easiest car buying experience.
June 26, 2022
My salesmen Rodney was amazing he made…
My salesmen Rodney was amazing he made my experience great made it easy to understand walked me thur everything and explained everything in great detail and gave me multiple options
May 23, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.