The entire process was simple and my experience buying the car was outstanding. Lamont Cook was far more than excellent. If I could give him 10 stars, I would. The car I purchased was my dream car fo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Lamonte cook was very professional and humble made my day a lot easier walked me through everything with patience ask for him please if u should ever need drive time
Our experience with DriveTime NW Cincinnati branch was AMAZING! We picked the truck we wanted, the down payment was exactly what it had quoted in the “get your terms” as well as the payment. However w... See more
I worked with Mr Lamonte Cook to get a second car and I have to say that it was the best car buying experience I have ever had! The process was very easy and I love that we went through a checklist on... See more
Company details
About DriveTime Car Sales - NW Cincinnati
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
5910 Dixie Hwy, 45014, Fairfield, OH, United States
- 15133414272
Discover DriveTime
4.6
Excellent
71 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wouldn't have asked for a greater…
Wouldn't have asked for a greater salesman then him. Amazing gentlemen
October 14, 2025
Unprompted review
Reply from DriveTime Car Sales - NW Cincinnati
Thank you for leaving your review. We love hearing that you were pleased with your experience at the Cincinnati DriveTime.
We hope you are enjoying your vehicle and wish you all the best!
DriveTime Customer Relations
Kindness
He was so nice listened to what I wanted in a vehicle and made my experience amazing
October 10, 2025
Unprompted review
James Lynch was absolutely amazing and…
James Lynch was absolutely amazing and left us feeling satisfied and happy with the experience. He’s truly a great salesman and assest to his customers.
September 25, 2025
Unprompted review
Reply from DriveTime Car Sales - NW Cincinnati
Thank you for taking the time to share your DriveTime experience, Courtney. We love to hear that James provided a great car-buying experience for you at our NW Cincinnati DriveTime!
Thank you,
DriveTime Customer Relations
James Was Amazing And A Great Help And…
James Was Amazing And A Great Help And So Funny I Felt Like I Was Buying A Car From A Close Friend☺️
September 23, 2025
Unprompted review
Reply from DriveTime Car Sales - NW Cincinnati
We appreciate you sharing your experience with us, Deira Waters. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know James was able to create that for you!
Thank you,
DriveTime Customer Relations
James lynch was amazing
James lynch was amazing! He got us in a great car in less than an hour. He made us feel comfortable and relaxed. We will recommend him to anyone!
September 18, 2025
Unprompted review
Reply from DriveTime Car Sales - NW Cincinnati
Thank you for leaving your review, Cyndi. We love hearing that you were pleased with your experience at NW Cincinnati DriveTime.
We hope you are enjoying your vehicle and wish you all the best!
DriveTime Customer Relations
Came in looking for a reliable vehicle
Came in looking for a reliable vehicle. We got James and he got us in a beautiful Hyundai. Great costumer service and amazing at his job!
September 13, 2025
Unprompted review
Reply from DriveTime Car Sales - NW Cincinnati
Hello Taylor, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
James Lynch was an exceptional sales…
James Lynch was an exceptional sales man. He went out of his way to ensure we had a smooth process.
September 13, 2025
Unprompted review
Reply from DriveTime Car Sales - NW Cincinnati
We appreciate you sharing your experience with us, Brent Mills. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know [Employee Name] was able to create that for you!
Thank you,
DriveTime Customer Relations
James Lynch is a top tier salesman
James Lynch is a top tier salesman! He was knowledgeable,personable, and made my car buying experience a pleasant one. I highly recommend him to anyone !
September 11, 2025
Unprompted review
Reply from DriveTime Car Sales - NW Cincinnati
We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
James did great
James did great. Great price for down payment and monthly payments i can offered.
September 9, 2025
Unprompted review
Reply from DriveTime Car Sales - NW Cincinnati
We appreciate the 5-star rating you submitted, Tamica McCloud. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that James was able to create that for you!
Thank you,
DriveTime Customer Relations
James was very knowledgeable about all…
James was very knowledgeable about all the products provided. Customer service is excellent. Courteous, friendly and awesome.
September 9, 2025
Unprompted review
Reply from DriveTime Car Sales - NW Cincinnati
Thank you for sharing your feedback with us, Roger. We love hearing about your car-buying experience at our Nw Cincinnati DriveTime.
We appreciate you submitting a review!
DriveTime Customer Relations
Reply from DriveTime Car Sales - NW Cincinnati
We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
They helped me trade in my car and find…
They helped me trade in my car and find a great used car when I didn’t think I would be able to get what I wanted. Salesman Robert Dean was great and patient. Thanks Deive Time
May 9, 2025
Unprompted review
Reply from DriveTime Car Sales - NW Cincinnati
Hello Joseph Dick, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Great place
Great place, and took care of me. Made the whole process easy. Will be a repeat customer.
April 16, 2025
Unprompted review
Reply from DriveTime Car Sales - NW Cincinnati
We are grateful to have you as a valued DriveTime customer Aaron. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
MALCOM AND DANIAL ARE.THE BEST .THANKS…
MALCOM AND DANIAL ARE.THE BEST .THANKS FOR.EVERYTHING
April 1, 2025
Unprompted review
Reply from DriveTime Car Sales - NW Cincinnati
Thank you so much for your kind words, Mark. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
Very excellent and courtesy staff.
I had excellent service from Staff and my sales agent. He answered all questions and concerns and was very patient respectful and polite. I appreciate there patients and courtesy. I would recommend any one looking for a car to check out drive time before they make any decisions on other Carlots.
November 27, 2024
Reply from DriveTime Car Sales - NW Cincinnati
We're grateful to have you as a valued DriveTime customer, Lauren Barbecho. Our goal at DriveTime is to ensure we provide high-quality customer service during every interaction, so we're happy to know that the sales team was able to help you find the right car for you. Thank you for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
The customer service made my experience…
The customer service made my experience great
September 20, 2024
Reply from DriveTime Car Sales - NW Cincinnati
We're grateful to have you as a valued DriveTime customer, Antonine. Our goal at DriveTime is to ensure we provide high-quality customer service during every interaction, so we're happy to know that the sales team was able to help you find the right car for you. Thank you for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
Excellent and Professional Service All…
Excellent and Professional Service All Around 🙏🏾
September 19, 2024
Reply from DriveTime Car Sales - NW Cincinnati
We're grateful to have you as a valued DriveTime customer, Paul Cooksey. Our goal at DriveTime is to ensure we provide high-quality customer service during every interaction, so we're happy to know that the sales team was able to help you find the right car for you. Thank you for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
I made an appointment to test drive a…
I made an appointment to test drive a car that I was interested in and wanted to purchase. I drove for 2 hours to get there and the car wasn't as expected. I requested to drive a different one, I had planned on leaving with a vehicle. I was told at that point that they weren't staying late to sell me anything. I'm very disappointed in the way in which I was treated at this Drivetime location. I would not recommend going there.
June 7, 2024
Unprompted review
Reply from DriveTime Car Sales - NW Cincinnati
Thank you for providing us with your feedback regarding your experience with our NW Cincinnati location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.
My car Only lasted 6 months
My car Only lasted 6 months, This place is a scam selling bad cars ... The dealership wont help, I also have the silverback extended warranty and still no help, I'm gonna lose my car to repo and basically ruin my life because of drivetime cars and customer serves, Thanks drivetime
May 30, 2024
Unprompted review
Reply from DriveTime Car Sales - NW Cincinnati
Thank you for leaving your review, Adam. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.