I was very surprised and happy that I came back to this car lot because I bought Two vehicles and this time I upgraded without a down payment

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Big shout out to Brandon he was awesome i am a repeat customer .... it was even better than the first time.. Brandon went aboe helping me & my wife find her a vehicle that was a good fit for... See more
Donnie from DriveTime Pensacola, is the absolute best!! He is extremely helpful!! Has the best disposition and gives amazing advice. He is our go to guy, to buy vehicles. This our 3rd purchase because... See more
Mr.Ross was very understanding and honest through the entire process. He also went above and beyond to help answer any questions we had, and I will recommend people I know to come see him.
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About DriveTime Car Sales - Pensacola
Written by the company
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company

- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
6400 Pensacola Blvd, 32505, Pensacola, FL, United States
- 18504177990

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Ross the salesman was really nice and I…
Ross the salesman was really nice and I met the manager at the store. No issues there. Cars seemed reasonably priced and reliable. We did purchase. Issue I have is the percentage rate you charge. During COVID I lost my business and in turn couldn’t pay my bills so my credit took a huge hit. Basically I lost everything. Now trying to recover and pick my self up and get not only my life but my credit back on track. I totally feel like Drivetime takes advantage of someone down on their luck by charging such a high interest rate. When I was at the lot I was the only one there and I know why. I can afford the extremely high payment and will make it until I can refinance my loan. There is a huge difference between giving someone a chance to rebuild and taking advantage of them because of whatever has happened in their life. That’s my 2 cents. Know it doesn’t matter. But! One day after purchase car shut down. Spent 270 dollars for a battery. Pulled battery out of car and stated right on top of battery. 90 day warranty. Who does that.

Reply from DriveTime Car Sales - Pensacola
Best part of it all is that they work with what’s best for the customer and not what’s best for them
My salesperson Ross was amazing
Big shout out to Brandon he was…great & helpful
Big shout out to Brandon he was awesome i am a repeat customer .... it was even better than the first time.. Brandon went aboe helping me & my wife find her a vehicle that was a good fit for her..shes happy so happy wife happy husband.. it went smooth and worked around down payment and monthly payment so if you need a vehicle go see Brandon @ Drive Time
Good Job Brian
Brian Bell who sold us the car did a great job. The lady who talked to us on the phone, did not let us know all of the papers we needed for purchase same day. Other than that everything is good so far.
They were awesome
They were awesome, had to wait two weeks to be able to get full coverage insurance because of a hurricane (natural disaster.) They were so helpful, patient and completely interested in getting me a vehicle that i truely wanted to be in. I changed my mind on vehicles three times, and each time they went through everything with me make sure it was something I could really be happy owning. I have recommended them to all my family and friends, and they have my business for life.
The process was quick and Ross is the…
The process was quick and Ross is the BEST❣️❣️ I would recommend Drive Time to everyone who is looking to purchase a vehicle. The Pensacola, Fl Drive Time and ask for Ross💪🏽
Wonderful experience
Wonderful experience, very friendly service. Would definitely refer Brian in the future. He found me a great car!
Easiest purchase ever!
We were greeted by Ross, who let us view the inventory and gave us feasible pricing and we were in and out of the dealership in less than 2 hours! Wonderful experience.
5 Stars... Definitely Recommend
Everything about Drivetime was wonderful! Brandon was amazing! He was so helpful and walked us through each and every part of the process. Definitely recommend to anyone looking to purchase a vehicle!
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