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DriveTime Car Sales - Plymouth Meeting Reviews 

37
TrustScore 4.5 out of 5

4.3

1425 E Ridge Pike, 19462 Plymouth Meeting, PA, US


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Rated 5 out of 5 stars

I came in on 6/2/26 looking for a reliable vehicle. I didn’t want to haggle or stress. Tania was awesome!!! We spoke on the phone, she set my appointment and once we came in I test drove 3 vehicles.... See more

Rated 5 out of 5 stars

DriveTime do have lots of my patience n times. I’m Deaf by the way, they are very friendly n communication with me with no problems. I really appreciate for their hold my security locked in n got bett... See more

Company replied

Rated 5 out of 5 stars

Talia gray was fabulous! She made it so easy for us to come in and leave with a beautiful suv. She walked us through the process, explained everything clearly, was extremely friendly. Thank you Talia... See more

Rated 2 out of 5 stars

The salesman was nice, but the car I picked has some issues which is concerning. There was water inside the reservoir tank instead of coolant and the car has overheating issues. The brakes and rotors... See more

Company replied


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Plymouth Meeting

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 1425 E Ridge Pike, 19462, Plymouth Meeting, PA, United States

  • 16103822100
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4.3

Excellent

TrustScore 4.5 out of 5

37 reviews

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4.3

All reviews

(37)

3,161 reviews in the last 12 months

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Rated 5 out of 5 stars

I would looove to make a commercial for drive time!

You guys exceeded my expectations greatly. I can admit I was skeptical at first but after going into the store with warm and exceptionally great customer service, I was blown away at my deal, the transparency and the accuracy. I wasnt bamboozled by fancy commercials that said one thing but gave you something different in-store like so many dealerships do. I was in and out in 30 minutes and I have been recommending people to drive time because of my astounding experience with drive time. Thank you so much drive time!

July 17, 2024
Rated 2 out of 5 stars

DriveTime - Plymouth Meeting

For the most part, the purchasing experience was great. The amount quoted as a down payment and ongoing monthly payment were accurate, and the process was seamless. However, DriveTime doesn’t do much to the cars in preparation for purchase. The vehicle I chose was on the lot for 4 days - they did not service it properly despite telling me that it had gone to a reconditioning center for service prior to getting to the DriveTime lot. The former owner was a chain smoker - needless to say, the vehicle smelled like cigarettes. The air cabin filter had not been changed, the seats (fabric) were filthy with the remnants of cigarette smoke, as were the floor mats, etc.
All in all, if you’re looking for a vehicle that works at a decent price range for little money down, DriveTime is a way to get on the road. Just be prepared that you may have to spend some additional money cleaning the vehicle afterwards. Also, it was recommended to me that all vehicles be taken to a mechanic within the 5 day return window. Solid suggestion, but a clear indication that no real service is done to the vehicle prior to the purchase.
I worked with Amber on the phone who was great and personable. Reggie was the rep I sat down with once I arrived to DriveTime. He was nice enough, I suppose, but didn’t possess any of the “salesman” characteristics you would expect from someone selling you a car. He was pretty dry and his nails were filthy which is terrible from a presentation stand point.

June 17, 2024
DriveTime Car Sales - Plymouth Meeting logo

Reply from DriveTime Car Sales - Plymouth Meeting

Thank you for sharing your experience with us. We do our best to ensure all vehicle are clean and ready for sale. Please contact our Customer Relations team at (888) 290-0148, and a team member will be glad to assist.

Rated 1 out of 5 stars

I should’ve went to the public auction

Writing this while having to take the bus. I financed a car with them in May 2023. The car start giving my issues a day before thanksgiving and it’s been in and out the shop from there.
They sold me a lemon. SMH
A struggling single mother.
I called them and they just said call your warranty program.

May 12, 2024
Unprompted review
DriveTime Car Sales - Plymouth Meeting logo

Reply from DriveTime Car Sales - Plymouth Meeting

Thank you for leaving your review, Naysha. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

I’m not even gonna lie

I’m not even gonna lie. I thought this was a scam. I traveled from New York to Pennsylvania. Just on the phone telling them I’m on my way. Is this real and I really approved for this car. It’s exactly what you are approved for your down payment. Your terms it’s real. Very very real. Exceptional customer service welcoming inviting the car was clean smelled good. I was literally in and out within 25 minutes.. I will buy again from here. I will never go to a dealership again.

March 12, 2024
Rated 3 out of 5 stars

I appreciate the opportunity

I appreciate the opportunity getting a car from you. I realize that my credit is not that good, but the total price for buying a 7 year old car, and having to pay more then twice the cost of a new car is a little outrages and it almost seems that you are counting on failure with the high monthly payments.

February 7, 2024
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Reply from DriveTime Car Sales - Plymouth Meeting

Thank you for reaching out to us. We understand your concerns and would encourage you to contact Bridgecrest, your account servicer, at (800) 967-8526, where a representative can further assist you.

Rated 3 out of 5 stars

After we got home we noticed we were…

After we got home we noticed we were never given the $500 off the new car we were suppose to get. Very disappointed!

December 8, 2023
DriveTime Car Sales - Plymouth Meeting logo

Reply from DriveTime Car Sales - Plymouth Meeting

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

Rated 5 out of 5 stars

Quanu was amazing

Quanu was amazing, from greeting us to getting everything handle!! Very prompt and efficient at his job!! If I could give him a 10 I would!!!

November 29, 2023
Unprompted review
Rated 5 out of 5 stars

Best car place in the state i…

Best car place in the state i appreciate drive time so much you guys are life savers and help anybody that walk through that door, thanks to Reggie who helped me out at the Plymouth meeting location in Pennsylvania just an awesome experience I’ll never go anywhere else but drive time I recommend to everybody

October 15, 2023
Rated 5 out of 5 stars

Exceptional Customer Service

Tania Auguste at the Plymouth Meeting location was extremely helpful and displayed exceptional customer service as she assisted me in completing my auto purchase. From the beginning to the end, I saw nothing but an outstanding and thorough performance of customer service.

August 18, 2023
Rated 5 out of 5 stars

Our experience was great they answered…

Our experience was great they answered all our questions and was patience with us as we looked at other options. Tania was great she took her time to explain everything and was patience when looking at our options while training a new person.

September 12, 2022

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