Ilia made the experience great. She was very knowledgeable and precise. The atmosphere was friendly and the service & process was smooth. Will recommend to my friends & family
Company replied

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Ilia made the experience great. She was very knowledgeable and precise. The atmosphere was friendly and the service & process was smooth. Will recommend to my friends & family
Company replied
A very special thank you to Vanessa in Sacramento she was so helpful she should get a raise and a promotion from Paul a first time buyer Also a special thank you to Clint at Autoworx for his help with... See more
I arrived with a car in mind, sharif Yusuf was very nice didn’t rush me answered all my questions, truly a comfortable enjoyable experience. I hate going to dealerships but this experience made such... See more
My sale rep Shay was amazing very informative and understanding the buyers point of view and not only on making the sale
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Written by the company

2400 Auburn Blvd, 95821, Sacramento, CA, United States

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Rufus was amazing answered every question I had. Provided me with the best customer service I could ask for. He got me exactly the car I needed hassle free.

Reply from DriveTime Car Sales - Sacramento
Rofus was an amazing salesman he was patient meet all my needs when it came to finding the right car for my family! I am very satisfied with my purchase today!

Reply from DriveTime Car Sales - Sacramento
Joshua was wonderful! He made this process so easy and he explained everything! Thank you much Joshua.

Reply from DriveTime Car Sales - Sacramento
I came in and was greeted and welcomed! Shain assisted me every step of the way and made the process as positive and easy as possible! He answered all my questions and helped me pick every detail to make sure all my needs were met! Great guy and listened to me.

Reply from DriveTime Car Sales - Sacramento
Joshua was great !! Made it easy and fast ! Great experience!!

Reply from DriveTime Car Sales - Sacramento
Rufus was great! He listened to all of my demands and presented automobiles that fit within my parameters. Great job young man!! Continue to give great customer service!

Reply from DriveTime Car Sales - Sacramento
It was the customer service of all the representatives at the dealership they were very helpful and professional

Reply from DriveTime Car Sales - Sacramento
Very good experience, Vanessa was super helpful with everything, very patient with us. I would recommend using drive time in Sacramento and ask for Vanessa Torrijos to help. You will get the best service.

Reply from DriveTime Car Sales - Sacramento
Rufus Osby is an awesome salesman. He maintained professionalism throughout my car-buying process, while still being personable. He was thorough and efficient. Rufus is a wonderful representation of great customer service.
Quinton Lane made us feel welcome. He also was very knowledgeable and courteous.
Thanks y'all for getting me into the jeep I wanted for my birthday.
I'll be back. ♥

Reply from DriveTime Car Sales - Sacramento
Salesman Rufus was knowledgeable about cars I was interested in. No Haggle. Speedy process. Quick In & Out. Friendly all around. Salesman Quest had great customer service looked for the best deals. Great team here at Sacramento DriveTime !

Reply from DriveTime Car Sales - Sacramento
Vanessa made my experience great. She was helpful, friendly and professional throughout my visit. I was able to make a comfortable decision because she provided me with in depth details regarding all of the options available to me.
What made my experience great was the outstanding customer service and overall genuineness of the sales representatives. Very personable and didn’t come off desperate and pushy. I’m definitely coming back to get another car next year. Shot out to the General Manager Quinton Lane for facilitating great staff.
Everyone was patient kind and helpful. It was my first time ever buying a car just wanted something to get me from point A to point B. Not only did they do that but they got me a beautiful suv for something in my price range. It was such a great experience with all the employees. The employees helped me with every step of the process which made it so easy. Thank you to all the employees.
Great Costumer service both quester and Vanessa are fantastic
Vannenssa at the Auburn Blvd location was the best she took time to understand me and got me in a beautiful car. She was nice and made me feel like a person not a number. I love that.
I came with my husband to get a 2015 Ford Escape and the lady that attended to us was so nice, professional and efficient. All the staff that worked with us were all great
Vanessa Torrijos and Llia Reynolds I can’t even explain how amazing they are . World class customer service . Came in at 530 pm they was the only two working with customers in their chairs . They acknowledged me and let me know they was going to be with me soon . I was in no hurry .I was able to test drive the car and within 2 hours I was on my way home with my new car!!!!. They was very nice and pleasant to work !!’
My Drivetime experience was great! Shewan was absolutely awesome! From the test drive, explaining down-payment, monthly payment options, warranty options, features on the vehicle, you name it she covered it! She is the best salesperson I have ever had contact with! She is very knowledgeable, kind and just made getting my new Ford Escape a great car buying experience! She even helped me get my autopay set up so I don't have to worry about making my first payment, it's already set up! Everyone at the Sacramento location is wonderful and I would recommend Drivetime to anyone, especially if you have credit issues, this is a good place to start fresh!
I will start by saying! I have never had a good experience with buying cars, but with Quinton the general manager at DriveTime. I honestly felt secure leaving the lot with my new car! He made me feel secure with my options and we laughed and enjoyed the process! He was knowledgeable, honest and made it simple for me! Answered all my questions and showed me all ins and outs of my car! I will recommend DriveTime! My car was presented as a brand new car as If it had no drivers attached to it! I read the reviews and yes they were negative but after dealing with them! People are just people! I would buy any car from them again! A true blessing for me! Thanks again Quinton and the Drive time team!
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