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DriveTime Car Sales - Sacramento Reviews 

50
TrustScore 5 out of 5

4.8

2400 Auburn Blvd, 95821 Sacramento, CA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Ilia made the experience great. She was very knowledgeable and precise. The atmosphere was friendly and the service & process was smooth. Will recommend to my friends & family

Company replied

Rated 5 out of 5 stars

A very special thank you to Vanessa in Sacramento she was so helpful she should get a raise and a promotion from Paul a first time buyer Also a special thank you to Clint at Autoworx for his help with... See more

Rated 5 out of 5 stars

I arrived with a car in mind, sharif Yusuf was very nice didn’t rush me answered all my questions, truly a comfortable enjoyable experience. I hate going to dealerships but this experience made such... See more

Rated 5 out of 5 stars

My sale rep Shay was amazing very informative and understanding the buyers point of view and not only on making the sale


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Sacramento

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 2400 Auburn Blvd, 95821, Sacramento, CA, United States

  • 19165596770
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4.8

Excellent

TrustScore 5 out of 5

50 reviews

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4.8

All reviews

(50)

3,570 reviews in the last 12 months

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Rated 5 out of 5 stars

Rufus was amazing answered every…

Rufus was amazing answered every question I had. Provided me with the best customer service I could ask for. He got me exactly the car I needed hassle free.

August 7, 2025
Unprompted review
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Reply from DriveTime Car Sales - Sacramento

We appreciate the 5-star rating you submitted, Yesenia. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Rufus was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Rofus was an amazing salesman he was…

Rofus was an amazing salesman he was patient meet all my needs when it came to finding the right car for my family! I am very satisfied with my purchase today!

July 29, 2025
Unprompted review
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Reply from DriveTime Car Sales - Sacramento

Hello Ziva Israel, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

Joshua was wonderful

Joshua was wonderful! He made this process so easy and he explained everything! Thank you much Joshua.

July 23, 2025
Unprompted review
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Reply from DriveTime Car Sales - Sacramento

We appreciate the 5-star rating you submitted, Christine. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Joshua was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Helpful and attentive

I came in and was greeted and welcomed! Shain assisted me every step of the way and made the process as positive and easy as possible! He answered all my questions and helped me pick every detail to make sure all my needs were met! Great guy and listened to me.

July 14, 2025
Unprompted review
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Reply from DriveTime Car Sales - Sacramento

We are grateful to have you as a valued DriveTime customer Mary. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Joshua was great !

Joshua was great !! Made it easy and fast ! Great experience!!

July 8, 2025
Unprompted review
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Reply from DriveTime Car Sales - Sacramento

We are grateful to have you as a valued DriveTime customer Frank. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Rufus- Great Customer Service

Rufus was great! He listened to all of my demands and presented automobiles that fit within my parameters. Great job young man!! Continue to give great customer service!

February 24, 2025
Unprompted review
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Reply from DriveTime Car Sales - Sacramento

We appreciate the 5-star rating you submitted, Terry. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Rufus was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

It was the customer service of all the…

It was the customer service of all the representatives at the dealership they were very helpful and professional

December 2, 2024
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Reply from DriveTime Car Sales - Sacramento

Thank you for sharing your feedback with us, Pete Gomez.
We're thrilled to know you had a positive buying experience while at our Sacramento DriveTime.

We appreciate you submitting a review!

Thank you,
DriveTime Customer Relations

Rated 5 out of 5 stars

Very good experience

Very good experience, Vanessa was super helpful with everything, very patient with us. I would recommend using drive time in Sacramento and ask for Vanessa Torrijos to help. You will get the best service.

November 11, 2024
Unprompted review
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Reply from DriveTime Car Sales - Sacramento

Thank you for leaving your review, Kayla. We love hearing that you were pleased with your experience at Sacramento DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Rated 5 out of 5 stars

Rufus and Quinton

Rufus Osby is an awesome salesman. He maintained professionalism throughout my car-buying process, while still being personable. He was thorough and efficient. Rufus is a wonderful representation of great customer service.

Quinton Lane made us feel welcome. He also was very knowledgeable and courteous.

Thanks y'all for getting me into the jeep I wanted for my birthday.

I'll be back. ♥

October 23, 2024
Unprompted review
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Reply from DriveTime Car Sales - Sacramento

We appreciate the 5-star rating you submitted, Jasmine . It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that [Employee Name/Location Name] was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Great Customer Service

Salesman Rufus was knowledgeable about cars I was interested in. No Haggle. Speedy process. Quick In & Out. Friendly all around. Salesman Quest had great customer service looked for the best deals. Great team here at Sacramento DriveTime !

September 12, 2024
Unprompted review
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Reply from DriveTime Car Sales - Sacramento

We're grateful to have you as a valued DriveTime customer, Malia. Our goal at DriveTime is to ensure we provide high-quality customer service during every interaction, so we're happy to know that the sales team was able to help you find the right car for you. Thank you for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Thank you Vanessa!

Vanessa made my experience great. She was helpful, friendly and professional throughout my visit. I was able to make a comfortable decision because she provided me with in depth details regarding all of the options available to me.

August 28, 2024
Rated 5 out of 5 stars

What made my experience great was the…

What made my experience great was the outstanding customer service and overall genuineness of the sales representatives. Very personable and didn’t come off desperate and pushy. I’m definitely coming back to get another car next year. Shot out to the General Manager Quinton Lane for facilitating great staff.

August 24, 2024
Unprompted review
Rated 5 out of 5 stars

Everyone was patient kind and helpful

Everyone was patient kind and helpful. It was my first time ever buying a car just wanted something to get me from point A to point B. Not only did they do that but they got me a beautiful suv for something in my price range. It was such a great experience with all the employees. The employees helped me with every step of the process which made it so easy. Thank you to all the employees.

June 29, 2024
Rated 5 out of 5 stars

Vanessa Torrijos and Llia Reynolds I…

Vanessa Torrijos and Llia Reynolds I can’t even explain how amazing they are . World class customer service . Came in at 530 pm they was the only two working with customers in their chairs . They acknowledged me and let me know they was going to be with me soon . I was in no hurry .I was able to test drive the car and within 2 hours I was on my way home with my new car!!!!. They was very nice and pleasant to work !!’

February 4, 2024
Rated 5 out of 5 stars

My Drivetime experience was great

My Drivetime experience was great! Shewan was absolutely awesome! From the test drive, explaining down-payment, monthly payment options, warranty options, features on the vehicle, you name it she covered it! She is the best salesperson I have ever had contact with! She is very knowledgeable, kind and just made getting my new Ford Escape a great car buying experience! She even helped me get my autopay set up so I don't have to worry about making my first payment, it's already set up! Everyone at the Sacramento location is wonderful and I would recommend Drivetime to anyone, especially if you have credit issues, this is a good place to start fresh!

January 20, 2024
Unprompted review
Rated 5 out of 5 stars

I will start by saying

I will start by saying! I have never had a good experience with buying cars, but with Quinton the general manager at DriveTime. I honestly felt secure leaving the lot with my new car! He made me feel secure with my options and we laughed and enjoyed the process! He was knowledgeable, honest and made it simple for me! Answered all my questions and showed me all ins and outs of my car! I will recommend DriveTime! My car was presented as a brand new car as If it had no drivers attached to it! I read the reviews and yes they were negative but after dealing with them! People are just people! I would buy any car from them again! A true blessing for me! Thanks again Quinton and the Drive time team!

December 26, 2023
Unprompted review

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