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DriveTime Car Sales - Sacramento Reviews 

51
TrustScore 5 out of 5

4.8

2400 Auburn Blvd, 95821 Sacramento, CA, US


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See what reviewers are saying

Rated 5 out of 5 stars

My experience was very pleasant. Everyone on staff was so polite and very helpful. Keep up the great work!!!

Rated 5 out of 5 stars

Rufus Osby What Amazing sale person he is! Rufus was super wonderful he made my experience so worth the time and energy. He was helpful he was patient with me he explained everything double check eve... See more

Company replied

Rated 5 out of 5 stars

I arrived with a car in mind, sharif Yusuf was very nice didn’t rush me answered all my questions, truly a comfortable enjoyable experience. I hate going to dealerships but this experience made such... See more

Rated 5 out of 5 stars

Walked in waited 20 min, asked the lovely manager about the expected time to get help. Jasmine immediately set me up with a gentleman to explain the process. I was set up with Shaif. Shaif and Jas... See more


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Sacramento

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 2400 Auburn Blvd, 95821, Sacramento, CA, United States

  • 19165596770
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4.8

Excellent

TrustScore 5 out of 5

51 reviews

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4.8

All reviews

(51)

3,508 reviews in the last 12 months

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Rated 5 out of 5 stars

I will start by saying

I will start by saying! I have never had a good experience with buying cars, but with Quinton the general manager at DriveTime. I honestly felt secure leaving the lot with my new car! He made me feel secure with my options and we laughed and enjoyed the process! He was knowledgeable, honest and made it simple for me! Answered all my questions and showed me all ins and outs of my car! I will recommend DriveTime! My car was presented as a brand new car as If it had no drivers attached to it! I read the reviews and yes they were negative but after dealing with them! People are just people! I would buy any car from them again! A true blessing for me! Thanks again Quinton and the Drive time team!

December 26, 2023
Unprompted review
Rated 5 out of 5 stars

Ailia and Vanessa were awesome

Ailia and Vanessa were awesome! They kept me well informed throughout the whole buying process, were incredibly professional and found me exactly what I was looking for.

December 23, 2023
Unprompted review
Rated 1 out of 5 stars

would not accept personal check for…

would not accept personal check for down payment, no communication on any subject or matter reguarding sale of vehicle oil was low 1 court we bought it out right did not finance this delership is not for everyone very poor customer service we had to go 3 times to the dealership very disastisfied

July 28, 2023
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Reply from DriveTime Car Sales - Sacramento

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

Rated 5 out of 5 stars

It was such a easy and fast process

It was such a easy and fast process! We loved it and definitely will be back. Our sales person quester was amazing at explaining everything to us ! The girl at the desk I can’t remember her name was amazing as well (: i appreciate your guys help so much!

June 17, 2023
Rated 5 out of 5 stars

Lila Reynolds’s

Lila Reynolds’s, that welcomed me in was a very big help to the 2019 Ram Longhorn truck and went out her way to see me drive off with it and just want to say thank you very much.

March 27, 2023
Rated 5 out of 5 stars

Push to Start Car Stolen Less Than 48hrs After Purchase

UPDATE: turns out someone really just stole my car. She I went back to return the car they discovered that the thief opened the door using a hammer, we didn’t notice the damage because it was subtle. Still don’t know how the got the car started but we had to keep the car due the damage but at least they help it’s figure out how they got & I recommend everyone get the LoJack go because that’s the only way we were able to find car.

Less than 48hrs after we purchase this 2021 Nissan Versa, IT WAS STOLEN. Now when we left the dealership we were only given one key, my husband had to leave before I finalized the paperwork and he said he remember seeing two keys. I don’t know but this situation feels very sketchy and we are returning the car because I don’t understand how a brand new 2021 PUSH TO START car get stolen with no significant damage to it. It showed no signs of being broken into. So I’m not trusting this place especially because we were given ONE KEY when this car was previously a rental car. We did sign up for the LoJack Go service they added to our purchase which is how we were able to recover the car, but nevertheless I don’t feel good about this situation.

January 15, 2023
DriveTime Car Sales - Sacramento logo

Reply from DriveTime Car Sales - Sacramento

Hello Mary-Ann,

Thank you for reaching out. We apologize for your experience. We would be happy to help address the concerns you have.

To best assist, please contact our team, Customer Relations, at (888) 290-0148, and a representative will be glad to assist.

Sincerely,

DriveTime Customer Relations

Rated 5 out of 5 stars

They answered all of our questions

They answered all of our questions , showed us what to expect , they were pleasent to talk to. Explained everything as we went thru the buying process. It was quick and easy. It was a great experience. Ty drive time

November 29, 2022

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