Tony has amazing customer service. He was informative, helpful, honest, and worked with us to ensure we got the best possible outcome! Getting a used car comes with cautious discretion and he provided... See more
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I recently purchased a car from DriveTime- San Diego and I must say I found the experience AMAZING. They use the phrase "QUICK AND EASY" and it was just that. They should have t-shirts made with that... See more
Professional. Tony Santillan and the support team at El Cajon made me feel at ease. They explained everything to me and were VERY honest and up front. They took me as far as we could go in the proces... See more
It was easy to go from online to in store test driving and buying my vehicle. Tony Santillan was very professional and friendly. Highly recommend getting a vehicle through him.
Company replied
Company details
About DriveTime Car Sales - San Diego
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
919 El Cajon Blvd, 92020, El Cajon, CA, United States
- 16192192305
Discover DriveTime
4.4
Excellent
33 reviews
Replied to 97% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Super awesome super great explained…
Super awesome super great explained everything throughly
February 25, 2026
Unprompted review
Tony the agent who helped me was very…
Tony the agent who helped me was very nice helpful and thorough
February 24, 2026
Reply from DriveTime Car Sales - San Diego
Hello Antonio Pena, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
He is patient and helps u choose best…
He is patient and helps u choose best car for u your best option very friendly helpful good customer service
February 5, 2026
Unprompted review
Tony was a great help
Tony was a great help. Walked me
Through everything!! Definitely recommend
January 29, 2026
Unprompted review
Reply from DriveTime Car Sales - San Diego
Hello Martha, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Great customer service excellent…
Great customer service excellent communication wonderful sales experience
January 23, 2026
Unprompted review
No one cares
It was a terrible experience. Car was dirty when picked it up. Less then half tank of gas. Manager was rude and dodgy care
January 17, 2026
Reply from DriveTime Car Sales - San Diego
Thank you for sharing your experience with us. We do our best to ensure all vehicle are clean and ready for sale. Please DM us or contact our Customer Relations team at (888) 290-0148, and a team member will be glad to assist.
Go see Ryan
Go see Ryan! He is so friendly, informative and he made this entire process easy for a first time buyer!
December 27, 2025
Unprompted review
Reply from DriveTime Car Sales - San Diego
Hello Maili Pritchard-Ena, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Reply from DriveTime Car Sales - San Diego
Hello George, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Tony has amazing customer service
Tony has amazing customer service. He was informative, helpful, honest, and worked with us to ensure we got the best possible outcome! Getting a used car comes with cautious discretion and he provided all the information regarding the history of the car and was happy to go over multiple payment options so we could make the best decision. Thank you, Tony!!
December 18, 2025
Unprompted review
Reply from DriveTime Car Sales - San Diego
Hello Amorino Mirenda, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
It was easy to go from online to in…
It was easy to go from online to in store test driving and buying my vehicle. Tony Santillan was very professional and friendly. Highly recommend getting a vehicle through him.
December 16, 2025
Unprompted review
Reply from DriveTime Car Sales - San Diego
Hello Sarah McCormick, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
I liked the "NO PRESSURE ATTITUDE"""
I liked the "No Pressure" attitude of Sam !!!
I liked his " Upfront approach"
Then "Bottom Line"
He known his vehicles and even tried to " Upsale Me"
I stayed in my Budget! Got want I wanted in less than 4 hours I was home with Our Ford Traverse!!
December 2, 2025
Reply from DriveTime Car Sales - San Diego
We are grateful to have you as a valued DriveTime customer Ron. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Me and my family had great customer…
Me and my family had great customer service and made things easy for us. We really appreciate all that DriveTime did for all of us here.
November 11, 2025
Unprompted review
Reply from DriveTime Car Sales - San Diego
Hello Peleina Maulupe, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Dude best car buying experience ive…
Dude best car buying experience ive had, super understanding , worked with me, communication was awesome! recommend for everyone
November 3, 2025
Unprompted review
Reply from DriveTime Car Sales - San Diego
Hello Jose Ayala, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
The patience Sam had
The patience Sam had. He made my experience with Drivetime very enjoyable
November 3, 2025
Unprompted review
Reply from DriveTime Car Sales - San Diego
We are grateful to have you as a valued DriveTime customer, Patricia. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Lejon was a great car representative
Lejon was a great car representative. Very detailed, kind, professional and organized.
October 28, 2025
Reply from DriveTime Car Sales - San Diego
Hello Tiffany Snowten, Thank you so much for taking the time to review your visit at our San Diego DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!
Best Regards,
DriveTime Customer Relations
This company are great will recommend…
This company are great will recommend to everyone sales man Ryan McInarnay was so helpful nice to talk too...im one happy customer. Thank you Ryan for all the help me and wife are so happy.
Charlie Herradura
September 6, 2025
Unprompted review
Reply from DriveTime Car Sales - San Diego
We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
What made this experience the best
What made this experience the best. The level of service Ryan and Sam provided. These guys will work for you if you need a better than you have. I promise you that Drive time is the best, don’t settle for less get the car of your dreams. So there is no pressure about making payments. Thank you from the bottom of my heart.
September 5, 2025
Unprompted review
Reply from DriveTime Car Sales - San Diego
Thank you for leaving your review, Dajuan. We love hearing that you were pleased with your experience at San Diego DriveTime.
We hope you are enjoying your vehicle and wish you all the best!
DriveTime Customer Relations
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