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DriveTime Car Sales - Temple Reviews 31

TrustScore 4.5 out of 5

4.5

4715 S General Bruce Dr, 76502 Temple, TX, US


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Rated 5 out of 5 stars

I was so impressed with my representative Devin as he never gave up on me. Experian Credit had my wrong E-mail, phone number, and address. I sent them three letters of their information was incorrect... See more

Rated 5 out of 5 stars

I will never go anywhere else to buy a car!!! It was the best experience ever with a car dealership. Came in, was welcomed, test drove the car I came in to look at, approved, $0 down, signed and on m... See more

Rated 5 out of 5 stars

I was in shock when the extremely helpful salesman (at the Temple Texas) found me outside the store and told me that I needed to return inside to sign the contract for my new to me truck. It seemed... See more

Rated 5 out of 5 stars

Walked in ready to get a new vehicle. Nervous. Skeptical. And left with keys and car and in love with my new whip ! It was seamless and painless. Excellent recommendation of a vehicle , let me test... See more

Company replied


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Temple

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 4715 S General Bruce Dr, 76502, Temple, TX, United States

  • 12547424141
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4.5

Excellent

TrustScore 4.5 out of 5

31 reviews

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Replied to 97% of negative reviews

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Rated 5 out of 5 stars

Great…

They’re fast and easy great customer service. Helped get me in a car without and hassle

February 21, 2024
Unprompted review
Rated 3 out of 5 stars

The price was fair and the down payment…

The price was fair and the down payment was reasonable. The staff were helpful before and during purchase but when I had issues within the first two weeks, they are too busy to help. When you purchase a vehicle there please go beyond their checkoff list and check everything! I didn't check to see if the driver seat panel was broken and by the time I got home it was almost completely off. I blame myself and now will have to pay to have it fixed myself. The 2nd week I wanted to take the grandkids out only to find out we can't use the 3rd row seating because I didn't check to see if the 2nd row seat was in working order to access the 3rd row so now we can't use the 3rd row because the 2nd row seat doesn't fold up. The "warranty" they sell tries to send me to Firestone who says they can't fix it because that is not what they do. I tried calling Drivetime to see if there was anything or anywhere they knew that would help me but they were too busy to talk to me.

December 22, 2023
Unprompted review
DriveTime Car Sales - Temple logo

Reply from DriveTime Car Sales - Temple

Thank you for leaving your review, Denise. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please
call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

I was in shock when the extremely…

I was in shock when the extremely helpful salesman (at the Temple Texas) found me outside the store and told me that I needed to return inside to sign the contract for my new to me truck.
It seemed as if I didn't meet the criteria for the purchase. Somehow he made it happen. I am so grateful for all the effort that he made.

October 7, 2023
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