I wanna start off and say she is one of the nicest ladies we have done business with we definitely recommend her 💗
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Marissa was very polite and helpful she answered all our questions and went over everything that I asked.
I was approved online I was excited to go in to see if everything they said would happen would happen low and behold it did what I was quoted on line was the down payment I had thanks to Matthew! I ca... See more
Very happy with the services we got from Marissa. She was very detailed and polite and helped the process go very smoothly.
Company details
About DriveTime Car Sales - Tucson
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
2301 N Oracle Rd, 85705, Tucson, AZ, United States
- 15208820442
Discover DriveTime
4.6
Excellent
24 reviews
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy with the services we got…
Very happy with the services we got from Marissa. She was very detailed and polite and helped the process go very smoothly.
February 27, 2026
Unprompted review
Marissa was very polite and helpful she…
Marissa was very polite and helpful she answered all our questions and went over everything that I asked.
February 27, 2026
Unprompted review
Marissa was wonderful and helped the…
Marissa was wonderful and helped the whole way through made it very quick and easy.
February 26, 2026
Unprompted review
Reply from DriveTime Car Sales - Tucson
Hello Logan Martin, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Marissa went above and beyond!
Marissa went above and beyond!! Great customer service 👏
February 20, 2026
Unprompted review
I wanna start off and say she is one of…
I wanna start off and say she is one of the nicest ladies we have done business with we definitely recommend her 💗
February 20, 2026
Unprompted review
Services was AWESOME customer service…
Services was AWESOME customer service was GREAT
February 14, 2026
Unprompted review
Matt was easy to work with and very…
Matt was easy to work with and very helpful. Would definitely recommend Drive Time to anyone looking for a quality used car at great prices. Plus, the financing was easy with a small down payment.
January 29, 2026
That was the most non stressful car.biy…
That was the most non stressful car.biy I have ever experienced. I dont think ill ever go anuwhere else. Sales Mgr Herbert was a breath of fresh air, no stress, no hassle.
December 31, 2025
Awsome people ,great service and smooth…
Awsome people ,great service and smooth purchases thanks to Mr.herb and justin and mellisa
October 14, 2025
Unprompted review
Reply from DriveTime Car Sales - Tucson
I am thrilled to hear you had a great buying experience at our Tucson DriveTime location! Have a wonderful day!
DriveTime Customer Relations
Process was easy
Process was easy. Car came with a warranty. Payment process works well with my paydays
February 9, 2025
Reply from DriveTime Car Sales - Tucson
We're grateful to have you as a valued DriveTime customer, Sheldon Landis. Our goal at DriveTime is to ensure we provide high-quality customer service during every interaction, so we're happy to know that the sales team was able to help you find the right car for you. Thank you for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
Friendly and easy
November 7, 2024
Reply from DriveTime Car Sales - Tucson
Thank you for sharing your feedback with us, Amanda Walter.
We're thrilled to know you had a positive buying experience while at our Tucson DriveTime.
We appreciate you submitting a review!
Thank you,
DriveTime Customer Relations
Customer service
The waiting area, desk area and restroom was clean, friendly customer service, Alex went over everything answered all questions, will definitely refer people. Thank you!
November 2, 2024
Reply from DriveTime Car Sales - Tucson
We appreciate the 5-star rating you submitted, Rose . It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Alex was able to create that for you!
Thank you,
DriveTime Customer Relations
Professional
Professional, great customer service, and friendliness. Will definitely come back.
August 27, 2024
I purchased a 2018 Volkswagen Passat On…
I purchased a 2018 Volkswagen Passat On Tuesday, July 3, not 30 minutes after I purchased the vehicle the vehicle broke down and and now I have to wait for your warranty program to even begin getting it fixed to get me a rental car and then I possibly have to come out of pocket for the rental car. I don’t believe this is right you guys sold me a lemon and I want it fixed. And now they’re telling me that I have to come out of pocket for all of this.
July 5, 2024
Reply from DriveTime Car Sales - Tucson
Thank you for leaving your review, Daniel. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Excellent service
Excellent service, friendly and easy to communicate with their team. All the cars were clean and ready to present to customers. The car that I was interested in and already done the pre-approval was already pulled up front ready for inspection.
March 8, 2024
Nothing less than PERFECT!!
I was approved online I was excited to go in to see if everything they said would happen would happen low and behold it did what I was quoted on line was the down payment I had thanks to Matthew! I can't leave the manager Herb out when I arrived and sat down he walked right over shook my hand introduced himself and gave me a cold bottle of water! This was the best car buying experience I've EVER HAD!!! When they say the deal tou make is the deal you get they mean just that!!
December 4, 2023
It was amazing Marissa helped me for…
It was amazing Marissa helped me for weeks answering all my questions and helping me find the perfect car for my family
September 7, 2023
I bought a 2017 jeep Cherokee and…
I bought a 2017 jeep Cherokee and within the first 3days my coolant hose busted they did provide me a loaner but I expressed my concern about an issue with the vehicles front driver side suspension and they did not bother to try and figure out what the issue is now it's up to me I am very unsatisfied it's a car from a dealership I mean I would expect it to be in better condition but it seems like they do not care about there clients they only care about there sales and making money now I have to worry about having issues on the road with my 3 children in the car
August 24, 2023
Unprompted review
Reply from DriveTime Car Sales - Tucson
Thank you for leaving your review, Jessenia. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Everyone was very kind and went over…
Everyone was very kind and went over everything in detail.
It was very clean and made me feel comfortable.
August 16, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.