The staff was amazing!! So polite and helpful. I appreciated them so much! I have never had such a great experience spending as much money as I am. The app and the online experience was great. I look... See more

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Worked with Tyler at the west Columbus location. He was great. Couldn’t ask for a better car buying experience. Thank you Tyler and DriveTime for making my dream come true.
Company replied
DO NOT BUY FROM DRIVE TIME !!!! Less than six months after buying a car from this lot my steering cut out. Took it to a mechanic to find out my ENTIRE steering column is corroded and needs r... See more
Company replied
Want a give a special thanks to Nathanael Stugmer over at the W Broad location in Columbus, OH. With his dedication and patience after test driving multiple vehicles we finally found our new vehicle,... See more
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Company details
About DriveTime Car Sales - West Columbus
Written by the company
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company

- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
4000 W Broad St, 43228, Columbus, OH, United States
- 16144560004

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Replied to 97% of negative reviews
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Great customer service I meet wit Jesse Knapp great customer service
Great customer service I meet with Jessie in your Columbus office on Broad St. And he was phenomenal great customer service polite attitude and focused on helping me with getting a car. Looking forward to referring new customers to Drive Time
Jesse Knapp - Fantastic Salesman
Jesse Knapp was our salesman. He was fantastic! Very helpful, considerate and knowledgeable. The whole process was smooth and he worked with us to ensure we were satisfied with our purchase. I would definitely recommend DriveTime!
Excellent customer service
Worked with Nathanial. He was professional and gave complete customer service. Thank you!
Nathanael was amazing
Nathanael was amazing! Made the process so easy and was such a huge help!
Easy process
Easy process. Helpful staff made the process easy and as stress free as possible.
The staff was amazing!
The staff was amazing!! So polite and helpful. I appreciated them so much! I have never had such a great experience spending as much money as I am. The app and the online experience was great. I look forward to buying another car there
I truly appreciate everyone at the west…
I truly appreciate everyone at the west DriveTime office they made my car buying experience a very happy time… Thanks Guys
They were very helpful
They were very helpful. At times, they would talk fast and I would have them repeat what they said. Buying a car is a very serious thing and I want to make sure I understand everything in order to make the right decision.
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