Overall, Vlad did everything in his power to find what I previously had. That way when all was done, I left the dealership happy. I gave Vlad details of what I wanted in a vehicle and he went above an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff was amazing!! So polite and helpful. I appreciated them so much! I have never had such a great experience spending as much money as I am. The app and the online experience was great. I look... See more
Maddalena over at West Columbus was super sweet and friendly to deal with. She jumped through hoops and showed great patience during our experience.
Maddelena and Evan were super helpful, patient and nice. It’s my first time buying a car and they were with me every step of the way and they didn’t rush or force me into anything.
Company details
About DriveTime Car Sales - West Columbus
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
4000 W Broad St, 43228, Columbus, OH, United States
- 16144560004
Discover DriveTime
4.7
Excellent
32 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Daniel was a great help
Daniel was a great help. He went above and beyond answering all my questions and concerns. Highly recommended
November 16, 2024
Reply from DriveTime Car Sales - West Columbus
Thank you for sharing your feedback with us, Scott Willis
We're thrilled to know you had a positive buying experience with Daniel at our West Columbus DriveTime.
We appreciate you submitting a review!
Thank you,
DriveTime Customer Relations
Reply from DriveTime Car Sales - West Columbus
Thank you for sharing your feedback with us, Maritza Garcia.
We're thrilled to know you had a positive buying experience with Nathanael at our West Columbus DriveTime.
We appreciate you submitting a review!
Thank you,
DriveTime Customer Relations
Great experience with Vlad at…
Great experience with Vlad at DriveTime! My car purchase was fast and painless. No hidden fees and no pressure. I highly recommend.
August 7, 2024
Unprompted review
Jesse was fantastic
Jesse was fantastic. I requested to see 4 cars and had so many questions. Jesse was very patient and knowledgeable. His service was impeccable and I appreciate the fact he also made my mom feel comfortable. Thank you Jesse!
July 27, 2024
Great customer service I meet wit Jesse Knapp great customer service
Great customer service I meet with Jessie in your Columbus office on Broad St. And he was phenomenal great customer service polite attitude and focused on helping me with getting a car. Looking forward to referring new customers to Drive Time
March 10, 2024
Jesse Knapp - Fantastic Salesman
Jesse Knapp was our salesman. He was fantastic! Very helpful, considerate and knowledgeable. The whole process was smooth and he worked with us to ensure we were satisfied with our purchase. I would definitely recommend DriveTime!
February 14, 2024
Excellent customer service
Worked with Nathanial. He was professional and gave complete customer service. Thank you!
December 30, 2023
Nathanael was amazing
Nathanael was amazing! Made the process so easy and was such a huge help!
March 21, 2023
Easy process
Easy process. Helpful staff made the process easy and as stress free as possible.
January 3, 2023
The staff was amazing!
The staff was amazing!! So polite and helpful. I appreciated them so much! I have never had such a great experience spending as much money as I am. The app and the online experience was great. I look forward to buying another car there
December 29, 2022
I truly appreciate everyone at the west…
I truly appreciate everyone at the west DriveTime office they made my car buying experience a very happy time… Thanks Guys
July 20, 2022
They were very helpful
They were very helpful. At times, they would talk fast and I would have them repeat what they said. Buying a car is a very serious thing and I want to make sure I understand everything in order to make the right decision.
May 22, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.