I was greeted by Cam who was very nice offering complementary refreshments. She assisted me in preparing to meet I worked with Edilia and Rob. They both were welcoming and made the experience pleasant... See more
Company replied
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This had to be one of the best experiences in car purchasing I’ve ever encountered. I wasn’t sure if I was going to pursue the vehicle but Edilia was amazing at the lax approach to getting me into th... See more
I loved Drive Time, they explained the process very clearly, has very good deals even for those who do not make a lot weekly or biweekly. I was put on a manageable plan to pay off the car and they com... See more
I just bought a car off of them on Monday and now the check engine light is on and I can't get anyone response from my salesman too I struct me on what too do .. this is unbelievable and really quite... See more
Company replied
Company details
About DriveTime Car Sales - West Indianapolis
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
3717 Lafayette Rd, 46222, Indianapolis, IN, United States
- 13176131280
Discover DriveTime
4.2
Great
26 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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I wish I could give ten stars
I wish I could give ten stars. Love drive time and my associate was the best.
August 21, 2026
Unprompted review
Junk
I just bought a car off of them on Monday and now the check engine light is on and I can't get anyone response from my salesman too I struct me on what too do .. this is unbelievable and really quite sad
June 25, 2026
Unprompted review
Reply from DriveTime Car Sales - West Indianapolis
Thank you for leaving your review, Kimberly Carnes. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Positive car buying experience- Go see…
Positive car buying experience- Go see Ron and Cam- Lafayette rd
June 12, 2026
Unprompted review
This had to be one of the best…
This had to be one of the best experiences in car purchasing I’ve ever encountered. I wasn’t sure if I was going to pursue the vehicle but Edilia was amazing at the lax approach to getting me into the vehicle. She stated all great things. Her customer service surpassed her tenure here.
June 4, 2026
Unprompted review
Pleasant Experience
I was greeted by Cam who was very nice offering complementary refreshments. She assisted me in preparing to meet I worked with Edilia and Rob. They both were welcoming and made the experience pleasant for me. No pressure just genuine and authentic assistance. They stayed well beyond their time to make sure I was taken care and set up. They didn’t give an attitude about being passed time so it wasn’t rushed. I enjoyed working with them, I came in an Uber and left in my car!
June 1, 2026
Unprompted review
Reply from DriveTime Car Sales - West Indianapolis
I am thrilled to hear you had a great buying experience at our DriveTime location! Have a wonderful day!
DriveTime Customer Relations
Phenomenal
Rod was phenomenal and made my experience quick and painless!
June 1, 2026
Unprompted review
Reply from DriveTime Car Sales - West Indianapolis
We are grateful to have you as a valued DriveTime customer April. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Rod was very honest and helpful
Rod was very honest and helpful! Couldn’t ask for a better agent
May 30, 2026
Unprompted review
Reply from DriveTime Car Sales - West Indianapolis
Thank you so much for your kind words, Jazlyn. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
I loved Drive Time
I loved Drive Time, they explained the process very clearly, has very good deals even for those who do not make a lot weekly or biweekly. I was put on a manageable plan to pay off the car and they come with plans that include repairs and roadside assistance within the first 5 years. Don't miss this amazing opportunity!
May 21, 2026
Great service
December 25, 2025
Total waste of my time and was mislead…
Total waste of my time and was mislead I won’t be back.
September 22, 2025
Unprompted review
Reply from DriveTime Car Sales - West Indianapolis
We appreciate you bringing this to our attention! We make communication a priority with our customers. Please DM us here or reach out to our Customer Relations Department at (888) 290-0148 so we can help you further.
Rod was very professional and…
Rod was very professional and knowledgeable. A great salesman and I will recommend him.
April 12, 2025
Unprompted review
Reply from DriveTime Car Sales - West Indianapolis
Hello Yvette Robinson, Thank you so much for taking the time to review your visit at our West Indianapolis DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!
Best Regards,
DriveTime Customer Relations
The world should buy their cars from…
The world should buy their cars from Danielle. She did everything that I wanted to help me find the right car and get the financing done quick and easy. Youtube videos about how to buy a used car were nothing like my experience. It was like buying a car from a friend. I felt that she was very honest and truly wanted to help me get the car. The car is perfect. It looks like new and was at a great price. The credit and down payment process was very smooth. No surprises and no pressure. All of my questions were answered. I highly recommend DriveTime on Lafayette Road in Indianapolis. I also recommend that you set an appointment with Danielle. I can't say enough about how pleased I am with the entire car buying experience. Thank you Dani.
January 17, 2025
Unprompted review
Reply from DriveTime Car Sales - West Indianapolis
Hello Bernard, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
Rickey Bonds is a great salesperson…
Rickey Bonds is a great salesperson come see him he will hook you up
September 21, 2024
Unprompted review
Reply from DriveTime Car Sales - West Indianapolis
We appreciate you sharing your experience with us, Heather. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Rickey was able to create that for you!
Thank you,
DriveTime Customer Relations
Working with the salesman
Working with the salesman. He went over and above to make sure I drove off in a car.
December 31, 2023
Young was really helpful at the time of…
Young was really helpful at the time of the purchase.
December 29, 2023
A+ customer service
I recently came in to look at cars. It was my first time at this business. Although I didn't make a purchase at this time, I was talking with an associate by the name of Destiny and she treated me so kind. She was a very knowledgeable and friendly person. I definitely will be talking with her when I'm ready to purchase.
October 19, 2023
Unprompted review
A very upset customer.
I purchased a SUV yesterday & today it breaks down on me on the side of the highway. I'm stranded. This shouldn't be happening. They workers were very nice & respectful. Not the vehicle.
August 13, 2023
Reply from DriveTime Car Sales - West Indianapolis
Thank you for leaving your review. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.
Nice people clean place
August 9, 2023
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