Banner for DriveTime Car Sales - West Indianapolis

DriveTime Car Sales - West Indianapolis Reviews 17

TrustScore 4 out of 5

4.0

3717 Lafayette Rd, 46222 Indianapolis, IN, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I recently came in to look at cars. It was my first time at this business. Although I didn't make a purchase at this time, I was talking with an associate by the name of Destiny and she treated me so... See more

Rated 5 out of 5 stars

The world should buy their cars from Danielle. She did everything that I wanted to help me find the right car and get the financing done quick and easy. Youtube videos about how to buy a used car were... See more

Company replied

Rated 5 out of 5 stars

Rod was very professional and knowledgeable. A great salesman and I will recommend him.

Company replied


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - West Indianapolis

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 3717 Lafayette Rd, 46222, Indianapolis, IN, United States

  • 13176131280
Promotion box for DriveTime Car Sales - West Indianapolis

Discover DriveTime

Shop every car with your personalized terms!

4.0

Great

TrustScore 4 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Total waste of my time and was mislead…

Total waste of my time and was mislead I won’t be back.

September 22, 2025
Unprompted review
DriveTime Car Sales - West Indianapolis logo

Reply from DriveTime Car Sales - West Indianapolis

We appreciate you bringing this to our attention! We make communication a priority with our customers. Please DM us here or reach out to our Customer Relations Department at (888) 290-0148 so we can help you further.

Rated 5 out of 5 stars

Rod was very professional and…

Rod was very professional and knowledgeable. A great salesman and I will recommend him.

April 12, 2025
Unprompted review
DriveTime Car Sales - West Indianapolis logo

Reply from DriveTime Car Sales - West Indianapolis

Hello Yvette Robinson, Thank you so much for taking the time to review your visit at our West Indianapolis DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

The world should buy their cars from…

The world should buy their cars from Danielle. She did everything that I wanted to help me find the right car and get the financing done quick and easy. Youtube videos about how to buy a used car were nothing like my experience. It was like buying a car from a friend. I felt that she was very honest and truly wanted to help me get the car. The car is perfect. It looks like new and was at a great price. The credit and down payment process was very smooth. No surprises and no pressure. All of my questions were answered. I highly recommend DriveTime on Lafayette Road in Indianapolis. I also recommend that you set an appointment with Danielle. I can't say enough about how pleased I am with the entire car buying experience. Thank you Dani.

January 17, 2025
Unprompted review
DriveTime Car Sales - West Indianapolis logo

Reply from DriveTime Car Sales - West Indianapolis

Hello Bernard, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

Rickey Bonds is a great salesperson…

Rickey Bonds is a great salesperson come see him he will hook you up

September 21, 2024
Unprompted review
DriveTime Car Sales - West Indianapolis logo

Reply from DriveTime Car Sales - West Indianapolis

We appreciate you sharing your experience with us, Heather. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Rickey was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

A+ customer service

I recently came in to look at cars. It was my first time at this business. Although I didn't make a purchase at this time, I was talking with an associate by the name of Destiny and she treated me so kind. She was a very knowledgeable and friendly person. I definitely will be talking with her when I'm ready to purchase.

October 19, 2023
Unprompted review
Rated 1 out of 5 stars

A very upset customer.

I purchased a SUV yesterday & today it breaks down on me on the side of the highway. I'm stranded. This shouldn't be happening. They workers were very nice & respectful. Not the vehicle.

August 13, 2023
DriveTime Car Sales - West Indianapolis logo

Reply from DriveTime Car Sales - West Indianapolis

Thank you for leaving your review. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look