Banner for DriveTime Car Sales - Winston-Salem

DriveTime Car Sales - Winston-Salem Reviews 

81
TrustScore 5 out of 5

4.8

1370 Peters Creek Pkwy, 27103 Winston Salem, NC, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Unlike some others that purchased a vehicle from DriveTime I’m shocked that they want me to come up with documentation from 2023. I don’t even live in that same state nor bank with that company. How... See more

Company replied

Rated 5 out of 5 stars

My husband and I along with our daughter went to Drivetime in Winston Salem out of all the years going to car dealerships this was the most painless experience. The staff was wonderful. Thank you to... See more

Company replied

Rated 5 out of 5 stars

The great customer service that staff at Winston-Salem location provided me very knowledgeable. Hats off to all of them , if in need of a Vehicle be sure to by and see LaKeia Young, Lashana Saunders... See more

Rated 5 out of 5 stars

Jay offered excellent service. Soon as I enter the dealership he made me feel like I was his top priority. Explain everything and made it plain. Would definitely recommend him to others.


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Winston-Salem

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 1370 Peters Creek Pkwy, 27103, Winston Salem, NC, United States

  • 13362939905
Promotion box for DriveTime Car Sales - Winston-Salem

Discover DriveTime

Shop every car with your personalized terms!

4.8

Excellent

TrustScore 5 out of 5

81 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(81)

3,717 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jupert was awesome!

Jupert was awesome! He was attentive and compassionate and made my buying experience smooth and easy!

August 3, 2026
Unprompted review
DriveTime Car Sales - Winston-Salem logo

Reply from DriveTime Car Sales - Winston-Salem

We are grateful to have you as a valued DriveTime customer Shalanda. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Shana in Winston-Salem

Shana in Winston-Salem, NC was incredible. She was kind and incredibly helpful. She made buying a car seamless and easy. I would send anyone I know to her to purchase a car!

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Joemane was super amazing and…

Joemane was super amazing and knowledgeable. He made sure we received the car we came for paying the down payment that was offered.thank you for everything

June 15, 2026
Unprompted review
Rated 1 out of 5 stars

I WISHED ID NEVER FOUND DT!!

I WISHED ID NEVER FOUND DT!!! They took straight advantage of us, 2016 Chevy Colorado valued at “$15,000” yeah right!! I’m paying $+28,000 and THEN SOME!!! BS, it’s just like the rest of the “buy here, pay here” financing crap, THE DAMN TRUCK STARTED RATTLING AND VIBRATING ON MY WAY HOME!!! When I called I was told I’d have to take it up with “SILVER ROCK” or whatever the weird name is, 😂 but sliver rock said I’d literally have to wait until the truck doesn’t run at all before anything could be done, yeah that’s the so called “warranty “ I’ve never felt so cheated and let down before this, I love my truck but now with all the rattling and vibrating, my steering wheel is very shaky no matter the speed, the display screen for the navigation and radio stopped accepting touches, sounds like my engine can’t get fuel & I have to leave it running to pump gas in it, for it to just stall out afterwards!! One headlight is already gone out and by the way my dang wires have been cut so I cannot connect a trailer or camper and have functioning lights!!! These DT employees KNEW I was somewhat desperate due to having to drive a friend’s car until I could find my own, 45 minutes before closing on a Friday.. these folks SUCK!! knowing I’m disabled as well… this country has gone to sh**! Do not use DT unless you read every word ON THE DOCUMENT YOU ACTUALLY SIGN!! Take your time and read EVERYTHING PLEASE DONT GET SCREWED OVER, like I did!!

June 28, 2025
Unprompted review
DriveTime Car Sales - Winston-Salem logo

Reply from DriveTime Car Sales - Winston-Salem

Thank you for leaving your review, Amanda McLaurin. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

Brandon Seamon

Brandon Seamon , at the Winston-Salem Drivetime, Gave me one of the BEST customer experiences. He was so helpful and just made this car buying experience wonderful. Thank you Brandon

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful and kind Jubert done a…

Very helpful and kind Jubert done a great job . Very transparent and easy process

March 28, 2026
Unprompted review
DriveTime Car Sales - Winston-Salem logo

Reply from DriveTime Car Sales - Winston-Salem

Thank you so much for your kind words, Keelan. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Jay @ Drivetime Winston Salem NC

Jay offered excellent service. Soon as I enter the dealership he made me feel like I was his top priority. Explain everything and made it plain. Would definitely recommend him to others.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Joe was awesome!

Joe was awesome! He was extremely kind, patient, funny, and knew how to keep a conversation going! He made the process of buying my first car extremely enjoyable!

February 13, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look