A Must have, I was skeptical at first as all other cancellation websites had poor reviews but these guys stood out so I bought it and gave it a go. Great customer service replied within a matter of mi... See more
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Booking a driving test is so lengthy and complicated, if you are lucky enough to get one or where you want it. Our instructor recommended driving test genie after we struggled. This service is so bri... See more
I had an amazing experience with Driving Test Genie! The app is incredibly useful for anyone looking to secure an earlier driving test date in the UK. I was able to find a cancellation just a few week... See more
We have used Driving Test Genie a number of times now and always come back to them, having tried a number of cancellation apps. I can honestly say that their service is second to none. We have had to... See more
Company details
Written by the company
We have over 2,200 5* reviews on the Apple App Store and over 1,100 5* reviews on the Google Play store! Genie is the highest rated driving test cancellation finder in the UK - we take all the pain out if finding an early driving test. Simply sign up and let us do all the work! We send you cancellations by text message and all you have to do is reply to the text message if you want to move your test date forward. We can offer multiple test centres - you can search at up to 5 different centres at the same time giving you a better chance of securing an earlier driving test date. We also offer a money back guarantee if we are unable to find you any cancellations! We also offer the best service in the industry! Quick and helpful responses to all your queries (our brilliant support team respond quickly where others state 5 days).
Contact info
United Kingdom
- www.drivingtestgenie.co.uk
4.4
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Not worth it
For 7 months I didn't received any cancellations, I put 3 test centre and nothing. AND I didn't cancel my appointments,I failed my driving test,and after failed I was sending to you my new reference number.
October 16, 2024
Unprompted review
Reply from Driving Test Genie
Hi there. I have checked your account and I can see that we have sent you a total of 68 cancellations and you have booked earlier cancellations with us, the most recent for 9 May this year. I can also see that in the last few months you have cancelled and rebooked your test at least 3 times which means there will have been periods where we were not searching with the correct reference number for you. We will keep searching for you.
Efficient service!
Had a couple of queries and they were responded too really quickly. Test dates easy to accept.
October 12, 2024
Unprompted review
Fantastic app
Fantastic app, moved to it when the previous one expected me to log on to gov.uk site book a new test. Genie sends a text and gives you ten min to confirm and book it.
October 11, 2024
Unprompted review
Do not use this App if purchasing from…
Do not use this App if purchasing from Apple - their website clearly states a guarantee if no tests after 30 days which is not the case if paying by Apple. Poor service, and false messaging on their website and FAQ’s. I’ve waited over 8 weeks and no alternative test dates given and they won’t refund
October 9, 2024
Unprompted review
Reply from Driving Test Genie
Dear Samantha, we have had communication with you regarding this topic. Apple have changed their conditions for presence on the App Store, insisting on ApplePay as an option for payment. When you purchase via ApplyPay customers are governed by their terms and conditions. Additionally, for all customers privacy and security, Apple do not share any payment details with us as the app provider therefore, only they are able to issue a refund. More generally, for many good reasons, refunds are always processed to the original payment method (which we do not have).
Earlier driving test
Simple, easy to use, got me a better driving test date. Thanks
October 9, 2024
Unprompted review
This is the second time we have used this app…
This is the second time we have used driving test genie. They offered us an alternative test date within 24 hours and several more in the days that followed. I would thoroughly recommend this app as it makes finding a new test date very easy.
October 8, 2024
Unprompted review
Worth every penny!
It is so very difficult to find a driving test currently - had it not been for Driving Test Genie we wouldn’t have succeeded. Customer service is incredibly responsive - even replying to me on a Saturday! Very impressed and well worth the money given the mess the driving test system is in.
October 7, 2024
Unprompted review
These guys are amazing
These guys are amazing really I can’t recommend enough
George
October 7, 2024
Unprompted review
The best cancellations app I used so…
The best cancellations app I used so far.
October 5, 2024
Unprompted review
Great customer service support
Great customer service support. Always there to help and quick responses.
October 4, 2024
Unprompted review
Really good customer service
Really good customer service. Quick and professional responses. Easy to use service and app!
October 1, 2024
Unprompted review
Don't waste your money
Don't waste your money. I have been registered with them since late June and haven't received a single cancellation option.
September 26, 2024
Unprompted review
Reply from Driving Test Genie
Hi there. We cannot uniquely identify your account from your user name here. Please DO contact us at support@drivingtestgenie.co.uk so that we can check your account and advise you.
hoping they'll come through
They have given us a couple of new dates, none of them have suited so far but I feel they'll come up with something soon.
September 26, 2024
Unprompted review
Exceptional customer service
My emails with any queries are always answered very quickly, they are very informative and helpful
September 1, 2024
Unprompted review
Really great service
Really great service. As waiting times were 6 month in advance. Genie got it down to 4 weeks.
September 24, 2024
Unprompted review
Superfast turnaround!
I have an earlier test date booked within 24 hours of installing the app! Still waiting for a date earlier than the one currently booked, but it is still a great turnaround time!
September 24, 2024
Unprompted review
3 offers in 9 weeks is no good
In 9-10 weeks of having this app. We got 3 offers in the first few days then nothing for the other 9 weeks! I emailed them twice to make sure my account was working properly, they said it was. They state that they send you frequent offers, 3 in 10 weeks is not frequent. Today I signed up to a cheaper Test app and have had over 15 dates come through. Just gutted I wasted 10 weeks waiting with Genie
September 23, 2024
Unprompted review
Reply from Driving Test Genie
Hi there. Offers of cancellations arise when someone with a test already booked has to change or cancel it for whatever reason. You moved your test date to one which was later than your existing date which we would not have offered you - we only offer dates that are earlier than your current test date.
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