Driving With Steve Reviews 241

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, from finding the right vehicle to the smooth process of acquiring it. People are also very happy with the quality of the products they received. However, some people were dissatisfied with the customer service, mentioning issues like unreturned calls, unprofessional and pushy behavior, and a lack of clear communication. There were also instances where customers felt disrespected or insulted when declining a deal, and some reported that the company failed to find a suitable vehicle for them after a waiting period.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Many customers praise the team's professionalism, helpfulness,... See more

Service

Clients share positive opinions on service, with many praising the speed and efficiency, often getting a... See more

Product

Customers had positive experiences with the product. Many reviewers expressed satisfaction with their new... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Customer service

Consumers find customer service to be ambiguous. While some customers report positive experiences,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I reached out to Driving with Steve when I was struggling with another company and I was feeling lost and not hopeful. Driving with Steve then set me up with their partner Junior who was patient, hear... See more

Rated 5 out of 5 stars

My 1995 yukon just blew a transmission, I thought id give these guys a try and not even 2 days later they had me financed with a 2023 dodge ram, with $0 down, even though i insisted on putting a down... See more

Rated 5 out of 5 stars

Saw the Driving with Steve Facebook ads and figured I would give it a try, Steve reached out to me very fast to gather information on the type of vehicle, payment etc that I was comfortable with. Not... See more

Rated 5 out of 5 stars

Amazing experience! From start to finish I honestly can’t believe how quickly everything moved, I’ve bought allot of cars in the past and this was by far the easiest process by far! It’s hard when you... See more


Company details

  1. Car Dealer

Written by the company

Driving With Steve can help you get the car you want, thanks to our large network of dealer partners. Over the last 10 years, Driving with Steve has helped over 200,000 people find vehicles in their budget.


Contact info

4.1

Great

TrustScore 4 out of 5

241 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Steve and his team members Pedro and…

Steve and his team members Pedro and Nathan made getting a new car such a painless experience. Great guys that I really felt were working with my best interests in mind. They got me a great deal on my trade in. 10/10 would recommend.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience! From start to finish I honestly can’t believe how quickly everything moved, I’ve bought allot of cars in the past and this was by far the easiest process by far! It’s hard when you have less than perfect credit and the experience can be intimidating but my experience was incredibly! 5 star! ⭐️ highly recommend

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

The experience was amazing.

The experience was amazing. From the start it was easy. In no time we found the vehicle we were looking for. Newer car, low mileage, fully loaded. Everyone involved was very friendly, helpful!! Definitely suggest anyone looking for a new vehicle Drive with Steve is the way to go.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

I want to thank Steve and his manager…

I want to thank Steve and his manager very much for helping me to keep my job. It was not possible to go to work and comeback without a car. Failed to get a car from multiple dealers for new and used car. But as soon as I contacted Steve, they approved me. They provided me a very good car that runs smoothly , is safetified and came with winter tire. I can not thank enough.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

They were very helpful from start to finish and were accommodating to my thoughts and opinions on what my options were.

January 3, 2026
Unprompted review
Rated 5 out of 5 stars

I got my car from Steve

In 2022 I approached Steve for help getting a vehicle. Tbh my credit score wasn't the best, I was starting over so didn't think I would get anywhere when applying. I was wrong. The team at Driving with Steve explained how they could help and everything was in detail. Not once did I feel pressure to buy, everything was at my pace. When I was ready they had me matched with a seller which happened to be a dealership and within the week I had my car. It came with warranty and free oil changes. I've owned this car now for 5 years and I have had zero regrets with my decision. I can vouch this company is legit and easy to deal with. 👍

January 5, 2026
Unprompted review
Rated 1 out of 5 stars

Its a joke

They only have one partner is whar I got told Carvana. So how can they say multiple connections. So if its Carvana then why am I dealing with you. Makes no sense.

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome, fast service

My 1995 yukon just blew a transmission, I thought id give these guys a try and not even 2 days later they had me financed with a 2023 dodge ram, with $0 down, even though i insisted on putting a down payment, even with my consumer prosal on my credit these guys got me into a new truck, they registered it, even paid I fine that I forgot I had on file, delivered the truck and im 5 hours away, filled out and washed it before delivery. Absolutely A-1 service. I dealt with Bo Fengand i highly recommend these guys

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Using the Driving with Steve app I was…

Using the Driving with Steve app I was able to find a vehicle to suit my needs within a couple days. I had a text from Steve within an hour and he set me up with Jayson who reached out shortly after. Jayson was fantastic and got me into what I needed very fast. He was polite and very helpful. Great guy all around. I would definitely recommend.

November 29, 2025
Unprompted review
Rated 1 out of 5 stars

Process began April 5, now Dec 2

Process began April 9, 2025, it is December 2, 2025 and still no truck. Do not work with financer Amanda. We are waiting for action: not long explanations, excuses and feelings, we don't need her contacting clients on weekends too while lenders and banks are closed. Still waiting for her to finish writing a bill of sale for promised vehicle with lender. Hasn't kept commitment dates she gave for delivery of vehicle and such. Instead find out later vehicle has not been fully inspected yet nor bill of sale completely worked through with lender. She tells you it's a waste of time to update you, though the deal involves the vehicle you are trading in; she says last Friday of a month means nothing to her though you want business done before end of month. Feels like you need to keep giving her attention for work to happen. Talks about her personal life and marital status. She said she put $2000 of her own money in the deal for a male client, to make things happen faster but it's been almost 8 months and we are still waiting for bill of sale and vehicle. They wanted to deliver without showing bill of sale first. Insist on a test drive. Lender ACC does not require a deposit, but she has gotten a $1500 deposit. She even wanted to take the deposit in the 11 pm hour. Her answers are so glib client has to waste time asking more questions. Am told she had threatened to drop the case and asked if we wanted deposit returned, making the deal about feelings rather than about a truck. Lenders for financing they deal with are in Ontario with offices that open 9 am Ontario time but she doesn't expect to work till 9 am Alberta time. She spends hours in conversations, long texts included, even has told clients when she goes to bed, been lacking work/life boundaries and balance. She won't work on getting you a vehicle or refinancing unless you give her $1000 or more. Update: December 16th, 2025, no truck yet.

November 29, 2025
Unprompted review
Rated 1 out of 5 stars

This company lined me up with a dealer…

This company lined me up with a dealer from Nova Scotia,got the car and it had a bunch of issues. Both the dealer and driving with Steve refused to help. Then Ryan from driving with Steve told me he could help so I waited to hear back, then he tells me he can get me a new car but the current one I have has to be reposed first 😂.

Workers from the dealership have been fired because of this but yet they still won’t help out a veteran and make things right.

Stay away from driving with Steve and 902 auto sales !!!!!

July 17, 2025
Unprompted review
Rated 3 out of 5 stars

The lack of clear communication

The lack of clear communication has left a very sour taste in my mouth. This adventure started out amazing lots of conversations and information sharing, details were clear. Once I signed the paperwork I was told a few days for delivery but he would keep me informed… well that’s turned into a week and still no vehicle and zero communication unless I reach out, and responses are vague and unclear, I swear it feels like I’m being scammed.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

My experience was great because they…

My experience was great because they were quick to respond through texts. They looked for what I wanted and delivered my new vehicle right to my door! That's really amazing service! Please consider getting a new used vehicle from Steve. Thanks!!

November 12, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look