Driving With Steve Reviews 241

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, from finding the right vehicle to the smooth process of acquiring it. People are also very happy with the quality of the products they received. However, some people were dissatisfied with the customer service, mentioning issues like unreturned calls, unprofessional and pushy behavior, and a lack of clear communication. There were also instances where customers felt disrespected or insulted when declining a deal, and some reported that the company failed to find a suitable vehicle for them after a waiting period.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Many customers praise the team's professionalism, helpfulness,... See more

Service

Clients share positive opinions on service, with many praising the speed and efficiency, often getting a... See more

Product

Customers had positive experiences with the product. Many reviewers expressed satisfaction with their new... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Customer service

Consumers find customer service to be ambiguous. While some customers report positive experiences,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I reached out to Driving with Steve when I was struggling with another company and I was feeling lost and not hopeful. Driving with Steve then set me up with their partner Junior who was patient, hear... See more

Rated 5 out of 5 stars

My 1995 yukon just blew a transmission, I thought id give these guys a try and not even 2 days later they had me financed with a 2023 dodge ram, with $0 down, even though i insisted on putting a down... See more

Rated 5 out of 5 stars

Saw the Driving with Steve Facebook ads and figured I would give it a try, Steve reached out to me very fast to gather information on the type of vehicle, payment etc that I was comfortable with. Not... See more

Rated 5 out of 5 stars

Amazing experience! From start to finish I honestly can’t believe how quickly everything moved, I’ve bought allot of cars in the past and this was by far the easiest process by far! It’s hard when you... See more


Company details

  1. Car Dealer

Written by the company

Driving With Steve can help you get the car you want, thanks to our large network of dealer partners. Over the last 10 years, Driving with Steve has helped over 200,000 people find vehicles in their budget.


Contact info

4.1

Great

TrustScore 4 out of 5

241 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Dealing with Nick

Dealing with Nick was like dealing with a good friend. He researched what I was looking for, came back with possibilities and did not make me feel pressured. He was not your regular pushy sales man, was not constantly bothering me. Communicated on my time, weather it was after hours or on the weekend.
I did not buy a SUV from Nick as I was given my son's SUV. But if I ever need to buy again I would definitely go to Nick with Driving with Steve. I recommend Nick at Driving with Steve. Thanks Nick for your time

October 15, 2024
Unprompted review
Rated 1 out of 5 stars

Beware of these scammers

Beware of these scammers. Sell you cars from Quebec, check your credit scores without your permission.
Inquired why they did a hard check on account,they told me I signed a contract. I did not get a contract until I inquired why they did a hardcheck. They sent me one today. Would not remove it from the credit rating which made it go down 12 pts.
Do not deal with these scammers. They are affiliated with Paulette Auto in Kingston. Just beware and don't bother with them

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Steve🫶

I can’t thank Steve and Randy enough for their exceptional service in helping us find a reliable car which will perfectly suit our needs. The entire process was seamless, and Randy guided us with every step, ensuring that we felt confident in our choice. If you’re in search of the ideal used vehicle tailored to your requirements, we highly recommend reaching out to their team. Their dedication to customer satisfaction truly sets them apart!

October 16, 2024
Unprompted review
Rated 1 out of 5 stars

Their partners lied to me and very nearly left me with no car and stranded.

They checked my credit, promised me in writing that I was pre-approved, could put zero down, no payments for two months, and payments of 300 dollars a month after that. I told them I had no money up front available for a week, and they said no problem. I needed to get to Everett from Tacoma to look at their cars but had no way out there because my current car is crap. They offered a shuttle to take my husband and I out there. I asked about insurance requirements and hidden fees because I literally have no money today. They said not to worry they could help dnd it wouldn't be a problem. The more questions I asked the more holes showed up in the whole plan. I discovered the shuttle would not bring us back if we didn't buy. My husband called to ask questions before we went out there and he was told it would be 1000 down payment required, at least 500 a month, and we would need money for the insurance. Then they said they couldn't help us at all. I am super unhappy with this whole situation. I feel lied to and misled.

October 12, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

The service for buying my new car was seamless. I answered the questions for what I needed upfront and I got exactly what I needed. It was quick and easy. My car was delivered to my door from four hours away from where I live right to my workplace! Thank you so much I highly recommend.

October 2, 2024
Unprompted review
Rated 1 out of 5 stars

I actually can't believe how many…

I actually can't believe how many people had a good experience.Because I thought it was completely unprofessional.I was contact Contacted by text to let me know that my car wasn't valuable enough. To do a trade like thanks so much for that. That's so professional. Never again, everyone should know this.

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience

At first, I was sceptical about using driving with Steve. But he made the process very easy and stress-free. I’m extremely happy with my new car thank you Steve and Chilliwack Mitsubishi!

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing!!

Very accommodating and reliable and professional.
I reached out and within a week had a brand new car so I’m very grateful and thankful that this was an option!!
Thanks again!!

August 30, 2024
Unprompted review
Rated 1 out of 5 stars

Ad was a scam

Ad was a scam. Wasted a month of my time just to not help me. They say they help all credit it's a lie.

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Driving with Steve was a pleasure

Driving with Steve was a pleasure. Both Steve and his assistant Naim looked after every request. My vehicle is excellent, just what I wanted. I highly recommend you go through Driving with Steve if you need a vehicle in a hurry.

August 21, 2024
Unprompted review

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