Driving With Steve Reviews 241

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, from finding the right vehicle to the smooth process of acquiring it. People are also very happy with the quality of the products they received. However, some people were dissatisfied with the customer service, mentioning issues like unreturned calls, unprofessional and pushy behavior, and a lack of clear communication. There were also instances where customers felt disrespected or insulted when declining a deal, and some reported that the company failed to find a suitable vehicle for them after a waiting period.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Many customers praise the team's professionalism, helpfulness,... See more

Service

Clients share positive opinions on service, with many praising the speed and efficiency, often getting a... See more

Product

Customers had positive experiences with the product. Many reviewers expressed satisfaction with their new... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Customer service

Consumers find customer service to be ambiguous. While some customers report positive experiences,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I reached out to Driving with Steve when I was struggling with another company and I was feeling lost and not hopeful. Driving with Steve then set me up with their partner Junior who was patient, hear... See more

Rated 5 out of 5 stars

My 1995 yukon just blew a transmission, I thought id give these guys a try and not even 2 days later they had me financed with a 2023 dodge ram, with $0 down, even though i insisted on putting a down... See more

Rated 5 out of 5 stars

Saw the Driving with Steve Facebook ads and figured I would give it a try, Steve reached out to me very fast to gather information on the type of vehicle, payment etc that I was comfortable with. Not... See more

Rated 5 out of 5 stars

Amazing experience! From start to finish I honestly can’t believe how quickly everything moved, I’ve bought allot of cars in the past and this was by far the easiest process by far! It’s hard when you... See more


Company details

  1. Car Dealer

Written by the company

Driving With Steve can help you get the car you want, thanks to our large network of dealer partners. Over the last 10 years, Driving with Steve has helped over 200,000 people find vehicles in their budget.


Contact info

4.1

Great

TrustScore 4 out of 5

241 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

Amazing experience

This was my first time financing a vehicle and everyone involved was incredibly patient and understanding with all my questions and in finding the best deal for me.
Thank you driving with steve

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Very fast and honest service

Very fast and honest service. I was really happy with the whole transaction. I did everything online and over the phone with less hassle. They bought my trade-in for very good price and got a vehicle that really suited my needs and for good prices. Smooth interaction and smooth transaction.

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Stress free process

This was a great process, I recommend drive with Steve, regardless of your credit situation

The staff take the stress of searching for a vehicle away

Quick and painless process!!!

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Job by Driving with Steve

I reached out to Driving with Steve’s I am new around here and was not sure how to get a car. Tried few times with other people and I didn’t like the outcome. Steve took over and reached out to his partners. They did an amazing job, going above and beyond to meet and exceed all my expectations. Throughout the negotiation phase, Steve checked in regularly to assure me I was in good hands. This support allowed me to secure the most fantastic deal ever in less than a week, one I'm absolutely thrilled about. Thank you, Driving with Steve!

May 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience ever!

Great experience ever! Received a call from a dealer that works with Steve, agreed on walk through for the next day, after that came out with a new car for great price. Thank you Steve for making my life easier and happier with new car in my family!

March 29, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Great Experience

I recently purchased a car from Driving with Steve, and I couldn’t be happier with the experience. From start to finish, the entire process was smooth and stress-free.

The staff at Paragon Automall were incredibly friendly and professional. They were knowledgeable, patient, and genuinely cared about my needs and preferences.

The selection of vehicles was impressive, and the prices were competitive. The dealership was transparent about pricing and financing options, and there were no hidden fees or surprises.

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

My experience was great!

My experience was great! I was able to drive off with my new truck the day of test driving it! They really worked with me to find something that was with in my budget, took the time to thoroughly explain everything which was nice! Keep up the great work guys!

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

I'm a senior

I'm a senior, my vehicle was slowly dying and I was turned down for a loan. I saw the " driving with Steve" ad decided to answer. That was a Sunday, I was contacted on Monday and had a new vehicle by Thursday.i was treated with respect and honestly it was the best vehicle purchase experience I have ever had Rob

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

Bought a car from my armchair

Being able to access available vehicles from a wider geographic area than my disabilities otherwise allow. The whole thing was done from my armchair. They brought the vehicle to me for a test drive, even, before signing, and they arranged my loan through my own bank.

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

We had a fantastic experience with “ Driving with Steve” Andrew was our guy , he answered all of our questions & got us into an affordable vechile to rebuild our credit ! There was no question to get the car ASAP even on his day off he had coordinated with a coworker to have it delivered that day ! Highly recommend !

May 25, 2024
Unprompted review

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