Drivo Rent A Car - Coney IslandReviews 

Izzy , Amir and Joe very accommodating and easy going Ty Drivo

The service on pickup was topnotch. The accommodation for the vehicle upgrade was so unexpected and appreciated from
Amir and Joe. The drive was smooth and comfortable. I would use Drivo again.

Best servjce by
thw staff

Please don’t go with Drivo!!
They are scammers!!
They never give your money back!!!
I lose 500$ they never give my deposit back!!

They are scammers. They will prevent you from taking photos of the rental and then claim that you caused scratches when you return the car. They will also put in claims for thousands of dollars on what is literally just dust on the bumper. Even when insurance pays, they will try to go after you personally for more money. They are the only car rental company I have ever used that runs credit checks on its customers and they do it with the intention of scamming people who have good credit because they think it will be easier to extract money. Also, they offer discounts to first time customers in exchange for a good review BEFORE you rent the car so do not trust their 5-star ratings.

They took 200 off of my deposit for a supposed nail in the tire. First of all I’m sure there wasn’t any because I checked myself and parked in their own garage to return it. Secondly other reviews also report this fraud as they lost 200 for low tire pressure…

Izzy and Doni is the best they’re outstanding

I rented a car in New York from August 9th to August 15th. At first, they tried to sell me insurance for $450 for 6 days, then extended it for $250. When I returned the car with a full tank and everything was fine, they promised to return the deposit within 2 weeks. I flew to Uzbekistan and 5 weeks passed. They wrote that they withdrew $137 from my deposit for New York toll roads, but they did not return the remaining $63 to my account. I wrote to them 10 times, called, and they stopped answering me. They did not return my money. Therefore, I do not recommend anyone rent a car there. From the very beginning, they will push expensive insurance on you... remember.

Quick service and great new car. Nice customer service too.Joe was my agent. Ask for him.

I spoke to one of mangers and I was instructed to send this email urgently so I can be helped with this issue. I had a family emergency and was not able to use my reservation for Sat June 7th, 2025. I asked to reschedule for Sat June 28th. I was already charged twice due to an error made on their part. I asked them to help me through this, they assured, me that this would have this resolved quickly. It has been 5 months, and I still have not been reimburse. I do not recommend this company at all. Stay far away as possible. Customer service is dreadful, and they are so unartful. If I am not reimbursed in by next week this will become a legal matter. AGAIN EVERYONE BE AWARE

Everything went smoothly with the exception that the car was ready an hour late, however they offered a discount for the inconvenience.

Samandar was fantastic Friendly and professional.

Great working with Sam and Joe, very good at there job. Great customer representation!

All information was provided clearly. Great instructions 🦾 Sam helped me out.

I had great experience with Sam very professional guy explaining everything in detail with excellent customer service and I'll be coming back because of Sam!

Sam at the front desk was very nice and helpful. Explained everything I needed to know about the rental clearly and throughly. My overall experience with Drivo was great and would definitely recommend them to anyone.